Good service .
This is the second time I deal with SMB . First they get me my car from New Castle to Sydney and the second time from an auction in QLD , it arrives on time as scheduled .
Dependable, Reliable Transport Company.
I have used SMB for transporting various vehicles for over 13 years all over Australia, nothing more than professional outstanding customer service. That's why I don't trust anyone else, they are always accommodating! Anyone whom requires a recommendation on transporting vehicles anywhere in Australia, I never hesitate in recommending SMB.
Great service. Great communication, Service with a smile! =)
Cars have always been delivered on time in good condition. Guys at all yards have been helpful and cheerful to work with. Everyone that I've spoken too at SMB has been pleasant and helpful. more than happy to recommend SMB for your transport needs.
Great service & price
The quote was cheaper than others I received. Staff were always friendly when I rang and didn't mind me ringing to check progress of our van. Took a bit longer than expected but the van arrived in great condition.
Delivered as promised
Quote was considerably cheaper than another one I received! Car was quickly picked up and arrived to the depot much earlier than anticipated… slight criticism, when I called to confirm its arrival I was told it would be delivered ahead of time however this wasn’t the case (was excited to receive) but it did arrive as scheduled. All staff were friendly and professional and highly recommend.
The service was exceptional and the value for money was on point. The cars arrived on time and were all intact from Sydney to Brisbane. I highly recommend SMB Australia.
No hassles with SMB
I was the sender and receiver with my landcruiser being sent from Adelaide.
I mean they didn't give me a bunch of roses, but all personnel acquitted themselves professionally and properly.
Professional and friendly service
My car delivered to WA in super quick time.
It arrived in perfect condition and when I went to collect it I was greeted by a friendly staff member. Great to be reunited with my Mini.
We were very happy with the service we received , from contacting the Company to when the car was delivered to the address in Sydney.
we were as stated happy with the Company in question.
Car arrived before estimated time. Excellent communication! Car arrived in good condition no damages. The price was unbeatable couldn’t find a better deal. Even follow from their customer service team was great!
Good customer service
I rang SMB to find out where my car was and they sorted out my problem which was great.
The car did arrive later than expected, however they sorted out my situation.
SMB took our Mazda from Sydney to Forbes. It was no trouble to change pickup time and help arrange storage at Forbes Toyota. Very flexible. We would use SMB again anytime.
Could not fault their service.
I was pleasantly surprised based on some of the negative reviews but honestly could not fault their service. My car was delivered from NSW much earlier than I expected and without a scratch. Would happily recommend SMB and use them again in future.
Simple and quick
The process was made very simple. I received the vehicle quickly and without any issues. Based on other reviews I thought there would be issues, however, the only inconvenience when picking up the car was a flat battery which they helped me jumpstart the car on the spot promptly.
Hassle free. We've used them twice
Both times have been significantly cheaper than alternatives. Did arrive a couple of weeks later than the promised ETA. Vehicles have arrived in good condition, pickup and drop off were hassle free.
Questions & Answers
So far I am unhappy with SMB service. They should know that there is a holiday (Easter) during the process. I made 3 phone calls before Easter and asking when will my car arrive to Darwin from Melbourne and they said it would the there on 06/04 in the first call and then the end of 6th week and then 12/04 and today 06/04, they said it would arrive at the end of next week (16/04). The reason for these delay is because of Easter holiday!!! I have read all the review from the top and feel like they did this with more than 70% customers here. I will wait until my car come to officially write a review about thier servicw as one of the big issues here with them is they damaged customer car (I hope it will not happen to me but ...)
how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please
Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me.
If you need urgent transport they are not your best option.
I hope this helps
thanks for that just a little to keen to get it i guess
Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head Office or you can send through an email to firstname.lastname@example.org for updates.
Hope this answers your query. Thank you, Daniella
Car transport from Tasmania to Darwin?
I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota
Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email email@example.com
Get an answer from our members and SMB Australia Car Transport representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.