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Smeg DOSPA6395X

Smeg DOSPA6395X

2.6 from 19 reviews · View Statistics
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  • Build Quality
    2.0 (1)
  • Value for Money
    4.0 (1)
  • Ease of Use
    4.0 (1)
  • Cleaning & Maintenance
    3.0 (1)
  • Product is used
  • Safety
    1.0 (1)
  • Preheating Speed
    5.0 (1)
FredWide Bay-Burnett, QLD

Expensive dissapointment


The very day it was installed by professional electricians, the screen froze and no switches would work. Turned off at mains to reset on advice from SMEG. Since then 3 more freezes and wouldn't turn off. Rang SMEG and warranty people came today 30/6/20 to inspect the oven and it froze on them,now making it 5 times in only 5 weeks. We now await a whole new control panel and hope it works.

Purchased in May 2020 at Harvey Norman Retail Stores - Appliances for $3,388.00.

Incentivised Review No
Product is used Several times a week
Lesley R.Smeg
Jason Vic.
Jason Vic.Greater Melbourne (Outer), VIC

Smeg DOSPA6395X exploding inner glass door


Has been a great oven until i tried the pyrolytic cleaning. 40 minutes into the operation, the inner glass door exploded, showering glass out the door, and spraying it around the kitchen. My toddler grand-daughter had been walking around the kitchen playing while i was cleaning, only 5 minutes earlier. So lucky!!

Purchased in July 2016.

Build Quality
Value for Money
Lesley R.Smeg
Jason Vic.
Jason Vic.

thank you for your prompt reply, i have emailed you and look forward to a speedy resolution.

Jason Vic.
Jason Vic.

Having followed up with the company and there representatives, they will be sending out a new inner glass, fantastic.

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Questions & Answers

Scotty Mac
Scotty Macasked

Hello my parents bought this oven DOSPA6395X less than 18 months ago.
It’s having a few issues, the knobs are getting super hot as in it burns you. Bottom oven not heating up properly.
Need assistance please.

2 answers
Lesley R.Smeg

Hi Scotty Mac, Thank you for reaching out. Can you please email us with your parents full name address and contact telephone number so that we can organise an inspection/ repair. Our email address is service@smeg.com.au and please mark to the attention of Lesley. Kind regards, Smeg Australia.

Scotty Mac
Scotty Mac

I have, thank you for the swift response. As this was a staff purchase for them I’m struggling with a receipt. Just trying to work it out.
Would be a real shame knowing this product has failed so quickly after installing and given that it is burning the user.


I was just about to buy this oven. Apart from the various concerns above, I am most concerned at the exploding glass issue. Is this still a problem with this oven?

3 answers

Leigh i was worried about this too. The repairer who replaced the metal on the front of my oven, said that only if the glass is left very dirty or covered in oil during pyrolitic does it explode. Having said that, i am yet to use that function as it worries me too.


Thank you for your reply! I think I am going to go with another brand I found. A bit dearer but excellent reviews. Thanks for taking the time to reply and best wishes for non-exploding glass. I'm so excited but so nervous!! :)

Rachel L
Rachel L

I have never had an issue with exploding glass but big issues with the pyrolitic function. It works so well it damages internal enamel lining. It not only cleans oven but it weakens enamel cavity. This would be my third oven. Bought a newer model thinking newer one wd be better but I think it is worse.

Karen Bulstrode
Karen Bulstrodeasked

How do I remove the top hand rail on my oven? It prevents the oven being fully pushed back into wall

2 answers
Rodney M.Smeg

Dear Karen,
This is not possible. You will need to modify your joinery to make it fit correctly.


the top rail holds all your controllers to the computer on top of the oven. I suggest you modify your cupboard and get a covering plate made at a joinery works. I hope this is helpful cheers Fred.

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CategoryWall Ovens
Price (RRP) $3,950.00
Oven FuelElectricity
Type Convection
FeaturesChild Safety Lock and Pyrolytic (Self-Cleaning)
Dimensions 884 x 597 x 567 mm
Max Temperature280 °C
Primary Oven Capacity79 L
Secondary Oven Capacity41 L
Manufacturer Warranty2 year(s)
Colour / FinishStainless Steel
Release dateMar 2015
ManualDownload manual
Visit official website
  • GTIN13: 8017709207786
  • MPN: DOSPA6395X

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