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I bought a smeg dishwasher and was having trouble installing it as the Anti-flood device was activating. I contacted Steve Cullen the National service manger for Smeg. i was so impressed with his professionalism and how helpful and accommodating he was. He organized a appliance man to come out the next day. We are renovating our kitchen and I will buy Smeg products purely because I Of the prompt and professional service I received. Thank you so much Steve
We just bought this dishwasher for our new house after never owning a dishwasher we couldn't believe how easy to use and how clean our dishes could be. Machine is very quiet and as we are on tank water is one of the best water efficient on the market. Would highly recommend this dishwasher.
worst dish washer and service
bought this machine from Frankston Harvynorman last week, had two washers, now it wont start , power button comes onn, but thats it, non of the other buttons work. spoke to harvynorman and they want me to bring it back to them to check and replace, when we took it to them at our expense a sales person had a look and said the buttons are working and refused to accept as a return. just Plugged it back at hgome and the same problem. SMEG agent cant get to this for another week or more. already spend over $300 transporting this back and forward. the manual is only good to wipe the ass after a shit, probably fail in that as well.THIS THE WORST DISHWASHER AND WILL NOT RECOMMEND TO ANYONE OTHER THAN TO USE AS A DOOR STOPPER.
- DWA6314X (Stainless Steel)
- Verified purchase
1 week old. Done about 5 washes now does nothing. Power light comes on but cannot select a cycle or press start - absolute rubbish for close to $2000. Instruction manuals are also rubbish. There is no one to contact and service will take a week. Will not recommend to anyone.
I purchased a smeg dishwasher for my new house in the beginning of the year, the joyce mayne rep told me how great it was, wish i didnt take his word for it... i clean the filters and scrub the plates every time, but still dont get a clean result.. plates are still dirty... also there is no wing for a knifes and forks... god knows how they get clean.. well actually they dont.. stay away!
Very good quality
We purchased this smeg dishwasher with our house to match all the other stainless steel appliances in the kitchen. We've found it to perform well in cleaning although the wash cycles are reasonably long and there is no cycle timer that counts down how long to go. The cutlerly basket does take some getting used to as there are grooves for each individual piece however this can be removed if required. Overall happy with the cleanliness of the dishes on all the cycles.
- DWA6314W (White)
- Verified purchase
Great clean. Very happy so far.
Purchased this dishwasher almost four weeks ago and we love it. Very quiet and does a great clean. No issues with drying the dishes and is much more eco friendly than our previous dishwasher with fan operated drying system. Particularly useful is the ability to move the lower rack cutlery basket and the upper cutlery tray is an unexpected plus. Very impressed so far.
We do have a minor issue, however, which occurred a couple of days ago. After the wash cycle has finished the unit switches itself off as normal, however, won't switch on ag...
Do not buy unless you like wet dishes!
Just to clarify, we have the 'Good Guys' (underbench) version DWAU6314X. Okay, it cleans dishes, but it DOES NOT dry them? I called for a warranty service thinking something was wrong with the dishwasher? The repairer came out, checked the machine and advised that it DOES NOT have a drying fan to dry the dishes? He then explained, instead it has a 'drying cycle' as part of the wash cycle, which in simple terms means that the heating element 'heats up' after the rinse cycle and if you want the dishes dried, you need to open the door, unbelievable! Big mistake, I should have stayed with 'Fisher & Paykel' which I had previously and it DRYS your dishes.
After 24 hrs still did not dry
It cleans .eveything but pots still dull Its quiet.nothing was dry i then left it 24hrs still not dry. Could not believe it.Really annoyed it was bought new now discontinued just been installed.Good ol Harvey Norman! Smeg Series no DWAU314X underbench stainless.
Paid top doller and want it replaced whos going to pay plumber?
Purchased and installed this unit a few weeks ago and I am very happy.
It is extremely quiet and often forget it is working away as we sit and chat or watch tv close by.
It cleans and dry's all cutlery, plates and glasses extremely well.
Functionality is what we wanted - simple. Has 5 settings (we use 1)
Internally it is large enough our families requirements. (has optional heights but we don't bother)
No complaints at all.
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Questions & Answers
We have just installed our new smeg dishwasher and it keeps stopping after about 5 mins on any cycle type. The error code is the 1st and 4th led. Any ideas?
Hi Brett H - thank you for your question. Error one means that the flood switch has been activated. You will require a service call - can you kindly email us direct with your full name, address and a contact telephone number so we can organise a mutually convienent time for this to take place. Our email address is firstname.lastname@example.org - kind regards, Smeg Australia.
we have just puchased
wen starting we are having trouble trying to select wash cycle
it wont allow me to select 70 pots
we can only select 60
also when we press start it runs for a few moments then 60 and 70 flash together and waher turns off
are we using it correctly
Please contact our technical support team on 02 8667 4888 and they will be able to assist you.
Is there a first time use steps needed for this dishwasher? Or we can use this as usual even for first time use? There is no mention in the manual but just want to make sure. Thanks.
Dear Vanessa, Immediately after installing the appliance you should run a cycle and if the dishwasher fails to operate correctly please email me direct at email@example.com. Other wise you can use the appliance as normal, regards Steve Cullen
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