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[Revised: See update] Good oven, but far from perfect. Loud clicking sounds driving me crazy.
I would like to post an update to this review and revise my rating.
As per the comments below this review, Smeg contacted me regarding the issues I stated in my initial review (below) and organised a senior technician to come out and take a look at the oven.
They stated the loud clicking was most likely the relay and would click whenever the oven thermostat was regulated.
The technician mentioned that with some earlier models, there was an issue where the relay was not large or powerful enough to handle the operation of the oven and found i...n some instances, it would burn out. Enough so, that Smeg decided to put a larger relay in the new models to prevent this from occuring. The technician first tried moving the physical location of the relay, in case it was contributing to the noise, but it continued to click at the same level.
Purchased in May 2019 at The Good Guys Online store for $3,999.00.
Questions & Answers
I purchased this stove in June 2018. I had an issue with a drawer door shaft in August 2019, which SMEG replaced at no cost.
Then in November 2020, after some cooking on the stove top and the oven, when it was being wiped down (the outside), the pyrolytic light and fan came on, and the oven door did not want to open. Eventually the door opened, but the light and fan would not go off. I turned the power off to the stove. I had an electrician look at it, and he ordered a part after speaking to Smeg. Finally the part turned up - April 2021 - and guess what, it was the wrong one, and I still do not have an oven after 6 months. The electrician I was dealing with tried ringing Smeg a number of times, but only got their answering machine. I am so disappointed as I bought a Smeg thinking I had a quality item. What is wrong with this oven? When I turn the power on, the pyrolytic light comes on, the fan works, but no heat. Very poor for an appliance that is only 2.5 years old.
Sorry to hear about the problems you have been experiencing with the oven. Could you please email email@example.com with your name, address, and contact number along with any service invoices you have and mark it to the attention of Lesley. Once she has this information, she will be in direct contact with you.
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|Features||Pyrolytic (Self-Cleaning) and Separate Grill|
|Dimensions||900 x 900 x 600 mm|
|Max Temperature||280 °C|
|Number of Burners/Zones||6|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||Stainless Steel|
- GTIN13: 8017709245658
- MPN: FSP9610X
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