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Smeg K181X90

Smeg K181X90

1.8 from 4 reviews

Reviews

1.8

4 reviews
5
(0)
4
(1)
3
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2
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1
(3)
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Ren

RenGreater Melbourne (Outer), VIC

  • 4 reviews
  • 4 likes

Only lasted 5 years

published

As others have stated, I upgraded and put this rangehood model into our new house build in 2014. The exhaust fan has stopped working, we probably only use it twice a week at dinner. I’ve contacted Smeg who said they would send out a technician for $130, and then charge me $30 per 15 minutes to repair. I couldn’t believe it. I may as well buy a new rangehood, I thought Smeg were quality appliances that warranted the price tag?! Never again.

Purchased in February 2014.

1 comment
Smeg
Lesley R.Smeg
Ryan

RyanNew South Wales, 2529

  • 3 reviews
  • 1 like

Excellent customer service and brand pride

published
Date PurchasedSep 2014
Greg M

Greg MGoulburn

Stay away from this model.

published
Date PurchasedFeb 2015
2 comments
Smeg
Steve C.Smeg
Greg M
Greg M
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KarlC

KarlCSydney Surrounds, NSW

  • 3 reviews

Worst Rangehood Ever

published

We thought we were getting a high end product, it has a large design flaw where the oil etc that it sucks up gathers onto the black box that sits above the middle grate. Then all it does is drip oil back onto my cooktop. We have continually cleaned the grills & even when they are fresh out of the dishwasher this still happens. Worst product ever. Very disappointed.

Date PurchasedDec 2015
1 comment
Smeg
Steve C.Smeg

Questions & Answers

Gtpete

Gtpeteasked

i have this same range hood which was installed in our new home in late 2015. reasonable performance but didn't expect to have an issue with the lights in under 5 years.
In the last few weeks the 2 halogen lights intermittently stop working. If Igently tap on one of the lights it sometimes comes on but next time I go to use it they wont work. I suspect its the electrical AC to DC transformer that powers them lights, but I'm having trouble finding the replacement part anywhere online. it's Italian made model # WU105 2C-07D

2 answers
Greg M
Greg M

Sorry, I can’t provide any information regarding this problem. The only problem I’ve had with the rangehood lights was when one of them stopped working and I went to the electrical wholesalers and bought a new halogen globe and replaced it. Had no problem since. Sorry I can’t help with your problem.

Smeg
Steve C.Smeg

Dear Gtpete, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your address, telephone contact details and also if you can scan me a photograph of the rating plate from inside the appliance. Once I have this information I will be in a position to ascertain what to do to fix this problem. Regards, Steve Cullen

Query1

Query1asked

I purchased this rangehood and have had similar problems re the oil dripping also the lights keep blowing, don’t know how many times I have had to replace them, I purchased this 24/08/2013 , can’t seem to find how long warranty is for ? Do u get it fixed or replace it ?

2 answers
KarlC
KarlC

They provided a charcoal filter that sits inside the hood & haven't had an issue since. My lights also blow fairly regularly.

Smeg
Steve C.Smeg

Hi Query 1 you would be best to get a technician to look at the hood as there may be something wrong with the air flow, please call Smeg service on 02 8667 4833 to arrange a service call.
Regards Smeg tech support.

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