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- KLF01SSAU (Stainless Steel)
- Verified purchase
Perfect received as a gift for Christmas
Received this product as a gift for Xmas and I love the look of it. Works well boils quickly and has a push button to open lid. Sits on base easy and nice handle. Easy to pour water without spilling
Perfect kettle until it has started to leak
I have loved my kettle and matching toaster no problems at all. But the last couple of weeks I’ve noticed there is sometime water pooled under or around the kettle. Today when I emptied the kettle I could see water dripping from the underside and I was horrified when I picked up the bottom metal element that water poured out of it and you could hear it sloshing around in there. So unfortunately I’m going to have to retire it after only 2 years of use. Very disappointed.
Got my smeg kettle for my kitchen tea and absolutely love the look of it. Ive had it for 3 years now and the stainless steel is very hard to clean. I would recommend a coloured one.
On to my 4th kettle 3rd toaster in less then 1.5 years
Now I’m normally not someone who complains at all... I absolutely loved my pink kettle and toaster few months In the pink kettle started to fade wasn’t to worried... although I did think it was quite a bit of money considering... anyway within a few weeks of the fading I noticed paint starting to bubble and looked terrible ... so I called Joyce Mayne and we so helpful and asked me to bring it in and they would replace it .. everything was fine again a few months in same issue Started Happening and paint started to bubble ... again if I had left...it within a the year would of looked terrible ... I decided maybe it just think pink one so I changed to cream ... since changing colour seems to be fine ... with a week of picking up cream one ... my toaster died ... ok now I’m getting annoyed ... I spoke to Joyce Mayne and explained I was starting to get frustrated and probably prefer to swap to a different brand as I had nothing but issues .. unfortunately because the new kettle I had just swapped was now not faulty they couldn’t swap it only the toaster ... i Originally bought them as a matching set I did really want to have odd appliances .. so swapped for another smeg toaster thinking bad things happen in 3 right ?? I should be good now :p I was so wrong a week into the new toaster the lever won’t stay latched down ( can my luck get any worse ) so off I go again ... again Cant swap both cause the kettle isn’t faulty :| you can understand my frustration now ... walk in to the store pretty sure they all Know me by name now ( how embarrassing for me, the ladies feel so bad for me) anyway everything Has been ok for awhile ... until Thursday morning got up to make a coffee ... what do you know the kettle won’t turn on !!!!!!!! Now the fit of rage nearly had my throwing the stupid kettle out the bloody front door ... now I’m currently on my 4th one ... all I want is for my kettle and toaster to just do it’s job and last considering how expensive the Product cost...
Beautiful kettle is leaking
Up until now, my stylish SMEG kettle has performed well, attracted admiration in my kitchen and has been my number one favorite appliance. Unfortunately the kettle has started leaking quite substantially from the viewing window. I adore my kettle and don’t want to get rid of it as it’s only 2 years old and just out of warranty.
2 years old, out of warranty. Enamel now quickly parting company with the kettle. Smeg are sending me a new kettle as goodwill. Perhaps it was a faulty paint job. I generally find Smeg products to excellent. My ratings are for Smeg products rather than my faulty kettle.
Nice Ornament - Worthless Kettle !
Purchased as a package with toaster but within a year the plastic hinge assembly disintegrated. Still boils water but to pour the water you need to hold the lid while you pour; definitely not safe. Pretty disappointing.
Smeg- poor quality control but great customer service
Two faulty kettles, first kettle had faulty lid, replacement Leaks after 18 months however very satisfied with customer service response. We'll see how long this kettle lasts before making a decision on buying smeg again. Hope the quality control has improved.
Leaking and no response from SMEG
Purchased 18 months ago. Just started leaking from the water gauge. For $169 you would hope for better than this. Worse, SMEG have not responded to any emails requesting help (now sent a week ago).
Shame, because it looks so great in our kitchen, just build quality is so poor for such an expensive item.
Bought a smeg toaster and kettle 4 years ago. The ’S’ fell off the kettle within the first year and the ‘G’ followed soon after. Now the kettle has started leaking from the handle over the switch - very dangerous.
Looks nice at the start. Doesn’t last
The kettle was so beautiful when purchased. Very shortly after the colour faded very badly. I clean it properly and keep it away from the sun. Even the smeg four slice toaster I bought at the same time is awesome condition yet the kettle is badly faded. I’m so disappointed in how quickly the colour faded and would not but again.
Power button turns off before boils
I am in Canada, and the same issue as ODY. less than 2 years of usage the kettle power button is broken. Pops up before the water boiled and you need to keep your finger on it to make it boil. Honestly, for what the products cost, you should be able to get at least 5 years worth just like lower end small appliances. I will definitely not be buying any more of their products and will not be endorsing it to family and friends neither. Total rip off!
Purchased in December 2017 for $199.00.
Power button is broken
Very disappointed in the smeg products. Bought a 4 slice toasted and kettle on November 25, 2017. Toasted had to be changed at the store after 3weeks of usage due to 2 of the burners not functioning. And TODAY, less than 2 years of usage the kettle power button is broken. Pops up before the water boiled and you need to keep your finger on it to make it boil. Honestly, for what the products cost, you should be able to get at least 5 years worth just like lower end small appliances. I will definitely not be buying any more of their products and will not be endorsing it to family and friends neither. Total rip off!
Purchased in November 2017.
Broke after 2 years
This kettle broke after 2 years of owning it so the warranty is no longer valid. We bought the kettle in AU but now live in NZ. I've spoken to smeg and multiple repair companies and no one is able to fix it. Very wasteful.
Very disappointing with my purchase
I love my smeg kettle have it just under 2years and a bubble has appeared at the back beside the handle.. I am very disappointed.. As they are not cheap always wanted one so we treated ourselves when we got are new kitchen..
Purchased in September 2018 for $130.00.
I love it but it’s faded and doesn’t match my toaster anymore
I love it and it works well but it’s faded and doesn’t match my toaster anymore. For the money I paid I didn’t expect it to fade it’s quite disappointing.
Very disappointed in this kettle. I bought it from Appliances Online, so didn’t see it before purchase. If I had I would not have bought it. For a kettle around $200 you expect more. The base and handle are plastic, making it look cheap. The lid leaks, after boiling and refilling, boiling water runs down the handle.
Kettle is great working wise it’s fast and quiet. But the colour has faded and the lid sticks. I bought matching toaster and now they are not the same shade of pink.
Logo stickers fall off
I brought a SMEG toaster and Kettle a few years ago. I must say both have worked very well except that the stickers on the Kettle started to fall off within months of purchase. I now own a SME or MEG depending on which way I turn it. Very disappointing considering it was mean't to be a matching Kettle and Toaster as a feature on our kitchen bench. I thought it was just mine but now realize it is a design problem as I am not the only one it appears.
I have the pink SMEG kettle just for over a year and sadly it wasn't the same color as when it was new. To think that I have spent 200 because I want that "pink SMEG kettle" and guess what? It wasnt that same color mainly in the middle part. The lid and the base remained the same color though. I know it is probably because of the heat but it's what its supposed to do. Was thinking to buy the matching toaster but I changed my mind.
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Questions & Answers
Had my Kettle for 3yrs and today it has stopped boiling. The light comes on but nothing else. Any help?
Hi Edd. Thank you for reaching out and giving us an opportunity to make things right. In order for us to assist you can you kindly email us with your full name, address and a contact telephone number. Could you also include a picture of the kettle along with a picture of the sticker on the base of the kettle that shows the serial number on it. Once we receive this information we will be in direct contact with you to discuss this matter. Our email address is firstname.lastname@example.org and please mark to the attention of Lesley. Regards, Smeg Australia.
Hi Edd. Thank you we have received your email, however, this is an Australian product review site, we have forwarded your information to Smeg UK and they will contact you to discuss. If need be, their email address is; email@example.com thank you Smeg Australia.
My cream SMEG kettle keeps flicking back into the off position before the kettle is boiled and the only way to achieve boiling is to hold the switch down an extra one or two times! Has anyone else had this problem and what can we do??
Dear Sally, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at firstname.lastname@example.org with your address, telephone contact details and also if you can scan me a photograph of the rating plate from the base of the appliance. Once I have this information I will be in a position to ascertain what to do to fix this problem. Regards, Steve Cullen
My kettle switch on the bottom side of the appliance won’t switch off when the kettle is boiled- I have to lift the kettle off the pad - the on off switch does not appear to be working very well / even putting it on I have to hold the switch on for a few seconds before it goes - also the kettle has started boiling on its own when on the pad and at these times the on switch and light have come on. Any help?
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