Love the look, quality okay...
In was seduced by the look of this, and although the reviews I read weren't glowing I still went ahead and bought it. Had it installed, maybe 5 days later, when we turned the oven off it didn't go off... Harvey Norman said we had to go through the warranty (which I think is a dubious call but we did). Smeg took a week to come out; said they could fix it; I then stood my ground and said I wanted a replacement instead, after all it was 5 days old. No problem, they got in contact with Harvey Norman, new one sent out. I reckon 2 weeks later we had ...another issue; Smeg came out and this time I just said fix it, which they did. That was over a year ago, no trouble since. So the Smeg warranty and service was good albeit a little slow when you want to use your oven, but 2 faulty owns is not great. Since then it has been a solid okay. Pyrolytic works really well and cooks fine - I am not a fancy cook. The roast potatoes don't brown evenly but a cake cooks evenly. They talked about how this model shuts the steam in the oven so food is moist and I think I'd agree. Does mean you get a bit get of seam when you open the door.
The reviewer stated that an incentive was offered for this review
Uneven cooking can occur when baking cakes
The features are adequate and the design of this oven is fine. About eight out of ten for the way the food is cooked on a fan forced setting as we cannot get cakes to cook and brown evenly when using fan forced. This is not the case on a conventional setting.
- Verified purchase
Oven Exploded, Glass everywhere !!
I came home to find my wife extremely upset and our new kitchen turned upside down. We purchased dual SMEG ovens about 4 months ago and being her cleaning day she decided to try the Pyro cleaning option for the first time.
After some time she was in the kitchen and she said it sounded like a bomb going off. What happened is the inner glass exploded into thousands of pieces. The next several hours were spent cleaning up the hell of a mess that was left. Now she feels as though she has this expensive oven and it is like having a brand new car t...hat has been in a crash. Even after several hours of cleaning the door grinds when you open it from the bits of glass stuck inside. The guy is supposed to be coming to fix it next week. I doubt whether my wife will use the pyro clean again as it really scared the blazes out of her. Why they don't test this glass under these high temperatures before they sell them I do not know. Would I recommend SMEG, NO, very unimpressed. Our old oven was still fine after 15 years of operation and the SMEG exploded after 4 months. The only good thing to come out of all this is that the dog now stays out of the kitchen, so not all bad news. The worst thing is the fact that my wife is now quite afraid to use the oven as it did really shake her up. I wasn't there when it happened but I could tell when I get home that she was very stressed out from the explosion.
Purchased in February 2019 for A$1,640.00.
Love it in all ways, the pyrolytic self-clean function is amazing and worth the extra, can’t think of a negative, installed for 8 months now...roomy, my cooking has never been better, easy and aesthetically nice knobs and rails
Questions & Answers
Smeg oven SFPA6300X just over 12months old. Glass shattered during pyrolytic cleaning. Was set for 3hours and happened in last 20- 30minutes. Is this covered under warranty?
Dear Jaqueline A.,
Could you please email email@example.com with your name, address and contact number. Please mark the email to the attention of Lesley. Once she has this information, she will be in direct contact with you.
I have a new Smeg SFA7300X, installed yesterday.
I have had to turn it off at the mains because it got incredibly hot at the top behind the control panel, on its first outing.
So hot, it was burning my fingers to even touch the controls.
What should i try?
Hi howard g,
Was the cooling fan operating when you used the oven? If it wasn't, you will need to organise a technician to visit your home. Could you please email firstname.lastname@example.org with your name, address and contact number. Please mark the email to the attention of Lesley. Once she has this information, she will be in direct contact with you.
Yes, the cooling fan was operating.
Tried it again on Convection Fan mode 180 degrees.
Became super hot only at the top on the front where the controls and display are. Seriously hot. Needs to be checked out. I will email as advised. Thanks.
Just bought an SFPA6300X from Winning in Crows Nest. The function of the thermostat indicator light doesn’t seem to do what the manual says. In my oven, when you turn on the oven or change the function, there’s a slight delay then the thermostat light flashes for some time until some minutes later a beeper sounds about 10 times (haven’t sat and counted them), then the thermostat light stays on permanently until you turn the oven off. I have an electricity consumption meter inside the house and the thermostat light stays on whether or not the elements are switched on.
This means I have no idea when the oven is up to temperature.
Can anyone tell me if I’m missing something, is the manual wrong, and if so, how is the light meant to operate?
Hi Andrew B - thanks for reaching out , we would love to help you with this can you kindly call us so that we can help you over the telephone? Our number is 02 8667 4888, if this is not convenient and you can’t call us please email us direct with your phone number so we can call you when you are available- our email address is email@example.com Kind Regards Smeg Australia
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