Fantastic Customer Service!
I cannot speak highly enough of Smeg’s customer service, in particular Daniel Pile (Field operations Supervisor). A couple of months ago we had an issue with our oven door, not only did Daniel arrange to have it replaced however he also helped us out with an issue we had with our Smeg microwave (not Smeg’s fault).
Thank you Smeg, Daniel & your team .. you’re amazing!
Purchased in October 2017.
Smeg Service is Amazing
I called Smeg and they gave me the electricians number to call to arrange a service which was done within days. The electrician could not see why the oven was leaking. I wrote the review on this site and once again a Smeg representative contacted me the same day. When I explained what was happening Smeg has offered to replace the oven with a newer model SFPA6395x2. I must admit I am truly amazed with SMEG service and you now have a customer for life.
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