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Reviews

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  • Build Quality
    3.0 (1)
  • Value for Money
    2.0 (1)
  • Ease of Use
    2.0 (1)
  • Cleaning & Maintenance
    3.0 (1)
  • Noise Level
    1.0 (1)


Freezer not going again.

published

I have this product and the freezer stopped freezing in December the ice maker 2 weeks prior. Lost a lot of food. Repairman came charged $200 pulled the inside back panel off and was full of solid ice around all of the working parts. One week later ice maker not going again and freezer going on and off even a loaf of bread won't freeze. Repairman came back has no idea what's wrong with it as all his checks were OK. Not sure what to do now. Very annoyed I have a house we built with a kitchen full of smeg that have all have been fixed twice. Love to replace it completely.

Purchased in January 2014 for $3,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 3 person(s)
See all answers
1 comment
Smeg
Rodney M.Smeg

A Richards

A Richards

  • 4 reviews
  • 5 likes

Problems with SMEG SR650XA Fridge - Useless

published

1. Water does not work
2. Ice block maker does not work
3. Leaks water from the bottom of the fridge
4. Water leaks and freezes at the bottom of the freezer.
5. The fridge works!!!!
Do not buy a SMEG
Rating - 1/2 if I could put it

1 comment
Smeg
Steve C.Smeg
MICHAEL POLIN

MICHAEL POLINHunter Region, NSW

  • 2 reviews

SMEG HAS BEEN VERY CO-OPERATIVE

published

Have had quite a bit of trouble with this fridge in the past. Smeg has made two trips out to undertake repairs free of charge. Fridge is now working as new; hope it keeps on doing so. When it is working it goes well. Certainly the after sales service was impressive.
Works well when its working

1 comment
Anne
Anne

SMEG FRIDGE STOP WORK

published

I have had this fridge for 2 and a half years and guess what doesnt cool anymore, neithier does it freeze, ice maker stop working about a year ago. Guess what made in korea thinking a was buying quality what a pile of chunk. Also the wall oven clock just stop working which is smeg as well.
Nothing
expensive and a pile of rubbish

4 comments
Smeg
Steve C.Smeg
MICHAEL POLIN
MICHAEL POLIN

We've had the all the same problems. We turned it off for a few days and have just turned it back on today to see if that helped. Came across this when I was looking for an instruction manual which is not on the Smeg website.

Smeg
Steve C.Smeg

Dear Michael, As discussed I have arranged for one of our own technicans to visit , the service girls will contact you to arrange. As you understand this will have to be a special trip as it is a long drive for the technican. Regards Steve Cullen

Questions & Answers

Sue

Sueasked

hi i have a smeg fridge freezer model no SR650XA the power went out today and when il got home the fridge was beeping i have turned the power off and on however the fridge seems to need resetting can you help me with this ?

No answers

Anna B.

Anna B.asked

My smeg has stopped working. I was using the ice dispenser and it stopped and the power has stopped. We turned it off to rest it and tried plugging it in and there is bo ppwer going through to it its not even turning on. It smells like burning in the freezer part. Is my smeg totally broken?

1 answer
Smeg
Lesley R.Smeg

Hi Anna B - thanks for your review/ question. You will need to contact us direct so that we can organise a service call. In saying that , we will also need your full name, address and a contact telephone number. Can you please either email us direct: service@smeg.com.au and mark to the attention of Lesley, or contact us via the telephone 02 8667 4833 and speak to our Service Co-ordinators who shall organise for you. Kind Regards, Smeg Australia.


Joey

Joeyasked

How to get the ice maker working

2 answers
MICHAEL POLIN
MICHAEL POLIN

I don't know how to do it. The Smeg serviceman did it for me

Smeg
Lesley R.Smeg

Hi Joey. Can you please contact us direct so that we can discuss this matter with you? You can telephone us on 02 8667 4888 or you can email us at service@smeg.com.au - if you email us please mark to the attention of Lesley and include your full name, address and a contact telephone number. Kind regards, Smeg Australia.


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