Freezer not going again.
I have this product and the freezer stopped freezing in December the ice maker 2 weeks prior. Lost a lot of food. Repairman came charged $200 pulled the inside back panel off and was full of solid ice around all of the working parts. One week later ice maker not going again and freezer going on and off even a loaf of bread won't freeze. Repairman came back has no idea what's wrong with it as all his checks were OK. Not sure what to do now. Very annoyed I have a house we built with a kitchen full of smeg that have all have been fixed twice. Love to replace it completely.
Purchased in January 2014 for $3,000.00.
SMEG HAS BEEN VERY CO-OPERATIVE
Have had quite a bit of trouble with this fridge in the past. Smeg has made two trips out to undertake repairs free of charge. Fridge is now working as new; hope it keeps on doing so. When it is working it goes well. Certainly the after sales service was impressive.
Works well when its working
SMEG FRIDGE STOP WORK
I have had this fridge for 2 and a half years and guess what doesnt cool anymore, neithier does it freeze, ice maker stop working about a year ago. Guess what made in korea thinking a was buying quality what a pile of chunk. Also the wall oven clock just stop working which is smeg as well.
expensive and a pile of rubbish
Questions & Answers
My smeg has stopped working. I was using the ice dispenser and it stopped and the power has stopped. We turned it off to rest it and tried plugging it in and there is bo ppwer going through to it its not even turning on. It smells like burning in the freezer part. Is my smeg totally broken?
Hi Anna B - thanks for your review/ question. You will need to contact us direct so that we can organise a service call. In saying that , we will also need your full name, address and a contact telephone number. Can you please either email us direct: firstname.lastname@example.org and mark to the attention of Lesley, or contact us via the telephone 02 8667 4833 and speak to our Service Co-ordinators who shall organise for you. Kind Regards, Smeg Australia.
How to get the ice maker working
Hi Joey. Can you please contact us direct so that we can discuss this matter with you? You can telephone us on 02 8667 4888 or you can email us at email@example.com - if you email us please mark to the attention of Lesley and include your full name, address and a contact telephone number. Kind regards, Smeg Australia.
Touchscreen not responding
Dear Rita, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at firstname.lastname@example.org with your address, telephone contact details. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen
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