Reviewer Photos & Videos
- Verified purchase
This appliance along with matching range hood looks magnificent
I have only had this unit for about a month but I am very impressed so far. It just suits my kitchen perfectly and would look good in most kitchen styles/designs.
I purchased this to replace a free-standing Smeg 6 burner and range hood that was 19 years old (installed when we built the house). The range hood was ok but I have had service on the cooker twice in about 18 months and about 10-12 months after the last service I was back to 3 burners working only. The oven was always noisy but over the last few months was not heating properly and the...
- Verified purchase
Smeg warning! oven cookers major problems with electrics and rust on products see all reviews please google Smeg Rust!
Major problem with Smeg Products for rust and electronics breaking down within a couple years of purchase . I’d like to see a class action against Smeg for defective products. Don’t buy
Paint chipping off the back of stovetop and on door of the front of the oven, disgusted with product as only have it with 4 years!! Looks awful. Used to love a meg products and appliance had the grey cooker for nearly 10 years before this and never had a problem. Please be warned and don’t buy the black appliance and no support or come back
Purchased in July 2015.
RUST after only three years Smeg blames Customers, see reviews on Facebook. Thousands of customers with same problem.
Rusting, bubbling paint now just falling off my three year old oven, apparently all smeg ovens are experiencing rust problems. I had my cheap oven before this for twenty years, no rust ever. Smeg is Rubbish do not and please read the reviews. You will not buy after reading the complaints.
- Verified purchase
Very easy to use
The oven is very functional, easy to use, self cleaning, cooks in no time all round rather than having to turn the pan around to cook. Fanforced makes it very easy.
The reviewer stated that an incentive was offered for this review
- Verified purchase
Smeg are disingenuous regarding cashback offer
I purchased this oven as part of a $5k package of Smeg appliances when we were renovating our kitchen. The Harvey Norman sales person indicated that there would be a level of cash back which we were eligible for which sealed the deal.
About 8 weeks later I looked into receiving the cash back offer and discovered there was a time limit associated with it. As it turned out I had missed the submission date by 4 business days. I made the submission along with my proof of purchase and was informed that because it was past the due date that I was n...o longer eligible. At no point during the purchase was I informed about a cut off date. I notice Smeg run these promotion multiple times a year. I tried to raise the issue via email and social media and was basically ignored. Their level of customer service here is unbelievably bad. Smeg give the impression that they're attentive and proactive on this forum but if you try to engage with them in private I think you'll find the experience is very different. Another kitchen manufacturer I bought equipment from during this period had a similar offer running (with an identical cut-off date!). They honoured their cash-back offer without any issue. The entire experience has left a very bad taste in my mouth with Smeg. I will never purchase another Smeg appliance. I am currently seeking advice about this with a view to visiting the small claims court.
Purchased in March 2019 for A$3,400.00.
I purchased a smeg Victoria tra 90 black stove I love it not only does it loook impressive it cooks really well I would recommend this oven to anyone one happy customer
Has taken our kitchen to the next level
Fantastic oven, cooks evenly and looks amazing, we could not be happier with our choice. Easy to clean and excellent functions, the gas cooktop is well set out and the soft close door is a bonus
Purchased in July 2019.
Not only is this oven good to look at in the kitchen, but works amazingly. Great size oven that fits large trays (which are included). Very easy to use. Cleans well with a warm cloth. Oven works so well and cooks everything equally. Highly recommended! Heaps of family and friends have purchased this oven and have not one word of complaint!
Purchased in February 2018.
- Verified purchase
Love this oven.
Has double fans.
Cooks evenly for a large bake.
The gas cook top is excellent.
Ezy to clean.
A trouble free oven.
Would buy this again.
Bought at Harvey Norman as a package deal with matching Range Hood.
Questions & Answers
Hi there, I have been reading the reviews on the Smeg Victoria Collection double oven. We purchased one last year (panna) and are awaiting our new kitchen before it is fitted. The reviews are worrying me. Have the problems that are being reported been fixed in the newer ones? Is this a common problem? I don't want to install mine and then 2-3 years down the track have it going rusty and chipping.
My Smeg TRA90 was installed about 6-8 weeks ago. Everyone who has seen it always compliments its looks etc. I have had no problems with it and it works well. As for chipping and rusting - I am not sure that will happen and if it did in the short term I would be contacting Smeg. Look forward to how really beautiful this oven is going to look when installed and how well it is going to work.
We remodelled our kitchen about 3 years ago and kept our old (cupboards and appliances) and installed them in our garage as they were still in excellent condition, which l now use more than my new TRA90 We wanted a black stove and fridge and settled for the Smeg as it had the look we wanted and couldn’t get St.George as it was no longer being made.
What a mistake!! There were Pre existing dots on the backsplash and l tried to remove with an enjo cloth. The enamel must be so thin or soft that it has left scratches, as it has also on the panel where the knobs are. The other problem is the oven doesn’t cook evenly.
Looks 10/10, valve for money 3/10.
I have had a service rep come out and look at it and l am waiting for a response. I would not purchase an enamel stove again, but I did because l have had St.Geoge which was white enamel and it was still in excellent condition after 20 somethings years when we sold the house. Good luck.
Dear Linda, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at email@example.com with your address and contact details and also supply me with details of the service call. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen
How do i remove the glass from the door of the oven for cleaning my instructions only cover the removal of the door. There are 4 screws on the inside panel of the door i presume this is where i start?
Hi Brent G -Thank you for your enquiry. You can remove the door glass for cleaning. It is on page 32 of your instruction manual. If you require a copy, please email us direct and we can send it to you, or you can contact our Technical Department and we will guide you over the phone. Our email address is firstname.lastname@example.org and our contact telephone number is 02 8667 4888. Kind Regards, Smeg Australia.
If you could please send me a copy of the manual that would be great.
I have this manual that came with the appliance.
Hi - your question got me thinking as I had not removed the glass since purchase. This morning I used the vapour clean system and found this very successful. Your question prompted me to go about this task myself.
There are 2 clips at the top of the inside glass. If you insert your fingers under the edge at the bottom of the glass (the edge nearest the floor) and apply what seems like a scary amount of force, the glass will come away from whatever is holding it in place. You can then slide the glass away from the clips at the top. Like many of the Smeg instructions (and many other appliances) the instructions are not clear or maybe today's generation thinks differently to me. Cheers Bill
We have this model and last night the clock stopped displaying and now the oven function isn't working. I reset the switch but noticed the clicker for the gas top still works so i don't think it is the switch. The clock is simply blank and the oven isn't working. Any ideas??
Thank you for your enquiry. Could you please email email@example.com with your details and they will organise a service technician to come and inspect the appliance for you.
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