Worst online shopping experience ever, bags with a chemical smell.
I bought two bags and two bottles for my kids. I've placed my order on 31st Dec and until 7th Jan my order's status was still under 'Order received and awaiting despatch'. I contacted the customer services on 7th Jan, and I received an email said my order has been shipped in the afternoon. I thought everything is ok. However, I received another email to explain one of my good (Deja Vu Drink Bottle) is out of stock, but I check their website, both of my selected bottles are in stocks and it's even cheaper than the price I've purchased. I've cont...acted their customer's services and they said it's because of their system. I wrote again to ask how come the bottle still in stock and no one ever answers me again. And I finally received the bags yesterday. The bag's design is cute but with a chemical smell. Overall the shopping experience with Smiggle is very bad.
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