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Smiggle
1.7 from 62 reviews · View Statistics
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Reviews

1.0
3 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(3)
  • Product Quality
    1.3 (3)
  • Return Claim MadeYes (3) · No
  • Shipping
    1.0 (1)
  • Customer Service
    1.0 (2)
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Cathy
CathyPerth, WA

Very disappointed. Request 431938

published

Purchased bag in WA. Paid $39.95 and gave to grandson in Brisbane. Bag started to fray and looked terrible. Purchased yet another in WA and posted to Brisbane for grandson as none available in Brisbane We’re are still waiting for smiggle to reimburse first bag. We sent copy of credit card as proof of purchase as couldn’t find original receipt. Daughter happy to go to chermside branch and return frayed bag but no one from Melbourne getting back to us Now nearly 4 months passed. COVID has caused problems but no excuse not to send email and explain Still waiting smiggle Not very good way to do business. Sorry but I don’t know how to attach emails sent

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Store LocationJoondalup WA

Harbourtown Biggera Waters

published

Quality of products is really bad considering you're paying top dollars. The staff wasn't very helpful when I return the faulty product. Not willing to exchange it to similar item as what we bought a month ago was on sale and no longer available, the new item costs more (but it's a similar product). Wouldn't recommend this shop. Very unhappy customer.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Store LocationHarbourtown Biggera Waters
Pauline
PaulineAU
  • 3 reviews
  • 1 like

Worst online shopping experience ever, bags with a chemical smell.

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeYes
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Questions & Answers

Cooper R
Cooper Rasked
Smiggle

it so bright the colour blind you

1 answer
Cooper R
Cooper R

Yes your

Paula H.
Paula H.asked
Smiggle

What is your return policy on school bags that aren't 12 months old and are peeling inside.

No answers
KrisJ
KrisJasked
Smiggle

There is no way to clean the mouthpiece on the water bottle. This is a mould haven. How do you clean it? We have the spritz water bottle and all I see is bacteria!

1 answer
Empressbat
Empressbat

the Smiggle spritz water bottle can be placed in a Dishwasher, but that doesn't mean the mouth piece gets properly cleaned. I threw the wter bottle away after a month or so as I felt it couldn't be cleaned properly

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