Smiggle
122 reviews
Reviews
Not worth at all
Bought this wireless earbuds for my son. It was on sale $47.96 ( actual price $59.95 ).Not worth the price at all, battery lasts like 10 minutes. MOMS, DO NOT BUY THIS. Show details
Not a value for money. Expensive drink bottles didnt last long
My son boought a ritz spritz drink bottle using his Christmas money to be used at the start of the school year. Typical kid, dropped it, it broke, never to be used again. 2nd term spent $30 for a new drink bottle coz he loves smiggles. He chose the stainless steel flip spout. After few weeks, the flip spout was broken and cannot be closed.May I suggest, Smiggel, for your products to have a warranty OR free repair of your products OR sell a separate drink bottle cap replacement. The bottle is okay, its the cap that gets broken easily. Smiggles drink bottles, not anymore. Not worth it!
Overpriced and bad quality!
Bought this sparkly pink lunchbox for $60 early May and it's already falling apart, 3 months later! Just crap! Prior to this I had a bento box which lasted for 3yrs!!!!Plastic Bento lunchbox and water bottle lasted 1 week : DO NOT BUY
Daughter got gifted a water bottle and lunchbox for her birthday.Water bottle started leaking after the first week ruining her school bag and books. The leak was so significant that it soaked the classroom carpet.
Lunchbox went wonky and won't close after 1 wash. It is supposedly dishwasher safe. My dishwasher is the 2021 tip of the line Bosch and has not ruined any other plastic product. Show details
$60 sparky pink lunch box for my daughter didn't last long
bought this expensive lunch box for my daughter. tiny knob on edge of latch snapped off so it cannot close anymore within weeks. They would not take it back for a refundDropped once and it completely broke!
My daughter bought herself (with her birthday money) a spritz drink bottle. Being a 8 year old she was sure to drop it, I mean it’s what kids do! She loved the spritzing feature so much! She had it for a day but the first time she dropped it, it fell apart! You would think a product marketed for kids would be a little more robust! I’m very disappointed for her. Show detailsIt was the worst purchase I have ever done in smiggle
It was most beautiful water bottle with spray.. Just with one fall to the wooden floor it was broken. Not one bottle but both boys bottles and to add up it was not cheap. Show detailsOverpriced, horrible quality!
We’ve only had my sons $30+ drink bottle for 3 weeks, I have needed to repair it over 5 times until just recently when it came home beyond repair… the online “support” is non existent. You’d be better to buy from Kmart, not only would you save money you’d get better quality then smiggles overpriced crap! Show detailsExpensive and poor quality
Bought 2 stainless steel spritz bottles for the school year, my kids have only used them for 3 weeks and both are already broken. They look fancy, eater stays cold and the spray feature is great but the plastic lid is absolute crap and have cracked so now the whole thing is usless, kids water bottles should be able to be dropped a few times without breaking especially at the price they are being sold for. Won't buy bottles from here again.poor quality water bottles
I bought water bottles for kids and both started leaking within few weeks. Very disappointed since I spent around 20 dollar for each, Will never buy anything again from there. Show detailsDamaged goods, Gift card promised but never sent
Purchased a Star Wars back pack which had a massive tear.I contacted Smiggle and they promised a gift card but never bothered to send..
i contacted them about this and was ignored. Show details
Smiggle stainless steel water bottles break so easily
Paid $29.99 for a bluey stainless steel drink bottle and within a couple of days the lid stopped working. So disappointed considering how expensive they are Show detailsSlow and non responsive
Offered express delivery. Two days later order hasn’t event been picked. Website makes it near impossible to contact them. When you do by web form which is the only option - you get an auto generated response saying they are busier than usual. Won’t ever order from them again. And they don’t offer click and collect so you can’t order online any other way. Terrible E-com offer. Show detailsSmiggle Eastgardens
I just wanted to say how cool and wonderful Steve was with me at the Eastgardens store. His customer service manner, attitude was very professional and fun! Show detailsBecareful of the Smiggle Splat Pal Panda
I brought this for my daughter and the very next day white stuff came out of it and we did to know if it was safe or not. Show detailsAlisaa and sabestian at hurstvile Westfield have brilliant customer services skills
Alisaa and sabestian at hurstvile Westfield have brilliant customer service alisaa is very calm girl she listen and solve my issueShe is fantastic highest customer services skills Show details
Find out how Smiggle compares to other Office & Stationery Shops
Know better, choose better.
The Kids Are So Happy, But Mostly Me!!!
I'm in the USA... I've purchased 5 separate orders from the Smiggle online store. AMAZING customer service! That's an understatement, truly. Each package was without flaw, and they've come a long way! THE CUTEST & most durable of any school supplies I've ever bought. I'm seriously obsessed!!! When I had 2 backpacks missing from an order, I called customer service & the representative immediately sent both items International Express. Their response was quick, easy, they were incredibly pleasant!! They apologized over & over...... Awesome custom... Read moreer service. I'm very happy to be a returning customer, and yes the quality is as great as everything looks. My kids are rough on all their supplies & it definitely holds up. Very sad that they aren't in the USA, but I'm LOVING the online store!! My kids are rockin' their school stuff! THANK YOU SMIGGLE!!!I placed an order twice! charged me with no order confirmation and i have to wait 3 business days for my funds to clear
Be careful to order. I tried to place an order last thursday only to get no order confirmation, a msg popping up saying there is an error with my card only to check my balance they had taken the money out. fast foward to a week later i tried to place an order again - only to be charged twice as much and still no order confirmation. now i have to wait another 3x business days for the money to bounce back. dont waste your time hereOnline order reversal without consent
After make order and payment of product which was on sale, I got a email after few days that because of IT glitch it was wrongly priced and we are processing your refund.Without my consent they refunded where it was not my fault and I bought that for my child birthday prizes and I end wasting all my time and money came after few days . Show details
Waste of money
Santa bought my son a Smiggle drink bottle for Christmas (the one that sprays) and within a week of taking it to school he had broken the top.I gave him a replacement (Contigo) which lasted him three terms.
I replaced that one with a stainless steel Smiggle drink bottle and again he’s broken the top within a week.
Don’t bother wasting your money on this cheap junk. Show details
Non existent customer service
The worse customer service I have ever encountered from any retailer. I've had no answer to phone calls, no reply to voicemails and no reply (other than automated responses) from emails. Also, the most confusing website which doesn't seem to allow the use of a gift voucher and additional payment option for one order. Show detailsSmiggle stretch stuff da bomb!
We got pink smiggle stretch stuff. It was scented, very fluffy & light. You could almost eat it up! We love playing with it. Show detailsExemplary customer service
I was served by Alysha and Penny at the karrinyup store who went over and above to help me find gifts for my family at just the right price - their customer service was simply fabulous which is very hard to find in perth these days. Thanks ladies hope you are appreciated by your management for the great work you do - Cathy Show detailsBeware of boys Lava lamp
Brought my son the boys lava lamp this was at christmas time only used it for about a week and it leaked.brought back to shop and they gave me a new one but this one now doesnt turn on with new batteries . Waste of $35 Show detailsWaste of money
Drink bottle lasted a couple of months then just leaked every where. Ruining school books and soaking floors. Rip off. Show detailsMisleading packaging
Bought the sand fantastic kit, picture on box was inaccurate, sand bottles were half full and impossible to work with. Complete waste of money. Show detailsFind out how Smiggle compares to other Office & Stationery Shops
Know better, choose better.
Lousy & toxic plastic products, brand and values
The products are harmful to the environment and do not benefit children at all, filled with toxic plastic, beware of their "caring" facade hidden with selfish motives, which is to make profits and high salaries for themselves.The Plasticized Childhood study (Green Chemistry, Sustainability and Education Research Group (GPQV) from the University of São Carlos, commissioned by Instituto Alana) shows that 90% of all toys worldwide are made of plastic materials and are mostly made from Polyvinyl Chloride mixed with phthalates, a toxic substance which can cause cancer and hormonal problems in children. Bisphenols, also present in some toys, are among the toxic substances for children.
So far so good
Got some back packs they were so adorable they are still holding up fantasticly and doo good job, so far so good.Terrible plastic quality
How does a ruler break when used normally? Answer: it's from smiggle. It is a hinged ruler and somehow the hinge snapped. Show detailsDrink bottle
When my daughter started school, I bought her a Smiggle water bottle. I thought I could not go wrong considering the amount of bottles of kids I saw owning one of those. I was completely wrong as after only 1 week, the bottle started to leak. As my daughter is 5 yers old, you can imagine that she did own a few other water bottles. None of them started to leak. Smiggle make nice design bottles but the quality is very poor despite being on the pricey side.Pencil case
We brought a three zip large pink pencil case that had bright pictures of food on it. Really cute design but when attempting to display name with provided cardboard letters we realised there wasn’t enough spots. Considering how popular the name Charlotte is you’d think it would be thought about during design.Has had a black sparkly sequins backpack for a year and has held up brilliantly and the soft straps make it comfortable and always gets lots of praise along with durable matching lunchbox Show details
I love Smiggle online
I’ve recently spent probably $600 the last two months on sale items and saved about $250. My child has some difficulties. She loses interest in school due to some disabilities, and Smiggle helps us keep her going. Plenty of things to use over the year this year, at home and school. We love the Safari theme stuff. Show detailsPoor quality of squishy toy
Dear smiggle peopleMy granny bought me a smiggle bunny. It broke in the first day. The mouth and eye came off. The ears had cracks in them. I am very disappointed , in fact I was crying.
You should not sell toys like this.
From Bailey.
Show details
Backpack Frayed
I bought 2 backpacks on special earlier this year. One Basketball backpack is fine. The other Playstation one looks terrible. The inside black lining is all peeling off. My kids live in Melbourne and have only used their bags for 1 term. Very poor quality for the price. I will not buy them again. Show detailsVery disappointed. Request 431938
Purchased bag in WA. Paid $39.95 and gave to grandson in Brisbane. Bag started to fray and looked terrible. Purchased yet another in WA and posted to Brisbane for grandson as none available in Brisbane We’re are still waiting for smiggle to reimburse first bag. We sent copy of credit card as proof of purchase as couldn’t find original receipt. Daughter happy to go to chermside branch and return frayed bag but no one from Melbourne getting back to us Now nearly 4 months passed. COVID has caused problems but no excuse not to send email and explain Still waiting smiggle Not very good way to do business. Sorry but I don’t know how to attach emails sent Show detailsBought smiggles back packs to last
I purchased 2 smiggles back packs in January 2020 for my two school age children expecting them to last. Within a month my sons back back had ripped. My daughters has also ripped and the zipper is broken.We had previously Bought backpacks from Kmart and bigw and they are still going strong. I expected the smiggles bag packs to last their primary school years. I’m very disappointed, they were very expensive, more than I would ever normally spend on a back pack but I expected them to last so was happy to pay the money. Won’t be purchasing smiggles brand again. Show details
Find out how Smiggle compares to other Office & Stationery Shops
Know better, choose better.
Rubbish, waste of money
Waste of money and over priced. Shop does not honour warranty's and products do not last very long. I brought a couple drink bottles, lunch cooler bags and school bags all broke within a couple of months. Don't waste your money. Show detailsExtremely poor quality
After a few weeks the bag ripped, and the drink bottle that I bought is falling apart with the bottom rubber attachment constantly falling off. Very disappointed considering the price in comparison to other bags it is by far the most expensive but the poorest quality. Show detailsFaulty and waste if money
Microphone was working for 1 day after charging it does not work. Got it as a gift and dont have receipt for exchange. Feel it is a waste of money Show detailsDoesnt Last
My daughter got this Smiggle backpack last Christmas so just 8 months ago, and just use the bag in daycare ONCE a week! I can't explain how it could get easily be broken like that. Stiches gone lose and now has holes in both side. I always buy my kids Smiggle stuff thinking that they would last longer than other brands and clearly this is a let down. Show detailsExtra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.