Front desk service was very friendly and professional. Sonia my SDC technician ran me through product answering all my questions and made me feel very comfortable. Would highly recommend Sonia the SDC technician. Will give updates when I receive my SDC box and start treatment.

Great staff, great appointment! I felt very comfortable with my appointment and felt very comfortable going ahead with my smile journey! Thank you Manny for being awesome and answering all my questions ☺️

The initial visit and 3D scan was simple and no fuss. The process doesn’t take long and there’s no discomfort what do ever. The technician allows you to take photos of the scan so you have a reference to refer to in the future.
Nice friendly staff to deal with who are very professional in their work.

Ha Lala was very helpful and knew what to do. She made everything look easy and explained everything accurately. Definitely deserves a pay rise because she is the best of the best - Mohammad esmaeel

Nice friendly people. Instructions on location and parking would have been better in a map with directions and instructions as a pdf file so it could have been printed prior to appointment as some cell phones can't get in to the attachment. Otherwise good visit.

Felt at ease with Tess she was very thorough and made me feel like a valued customer. She stepped me through each step and I left feeling like I was ready to take the leap.

Great service by Smile (Alice) who explained everything very easily and provided everything I needed to walk away happy. Looking forward to the journey with Smile. Walked away with a new whitening kit as well

Professional and accommodating
Ashleigh was excellent and the receptionist also very friendly and helpful. Everything was explained thoroughly and it was an exciting and rewarding experience. Highly recommend this service to anyone.

Service was professional & appointment didn’t take long. Was asked if I had questions etc every step of the way & everything was quick & easy. Overall it was a great experience that I would recommend.

Nice place, nice assistance, it feel comfortable and secured to start this new adventure! I really recommend going to do his 3D scan and talk with the assistants + the view is amazing there!

Had a 10:30am appointment and they were extremely punctual and friendly throughout my experience. Maya took great care of me throughout the process and was very easy to talk to. Would highly recommend

Couldn’t believe how friendly and thorough the staff were in ensuring the best quality care for their customers. Really happy and confident to go ahead with this. Thanks a lot Huniani

Team are very friendly and explained very well how it works.
Himani from Parramatta office was very nice. It seems simple and they have simple payment plans if you cant pay in full which is helpful.
Can't wait to receive mine and try!

I was pleasantly surprised after attending my 3D scan. I had a lady called Ha, who was very helpful and informative and I knew straight away this option would be perfect for me.

Overall was a great experience, staff were very informative and answered all questions I had in regards to the treatment. Payment plans are also available which is super helpful! I had a lovely lady named Ha for my consultation, she was very friendly and had the answers to all of my questions before I even asked them :)

I had a great consultation with Manny. Everything was explained to me clearly and now I await my results from the 3D scan. Hopefully the aligners arrive quickly, so I can begin my journey to correct my teeth.

I had a very well consultation everything was professional and comforting! My consultant with Angelina was wonderful, I felt welcomed and listened too and everything said was very clear and informative. I am very amazed and excited to start my straighter teeth journey! Thank you so much ! :)

Thank you. First initial consultation with full details to help smile agian. I am looking forward to start my journey with Smile direct. Team are very friendly and helpful. Good.

I felt very welcome by the staff (I'm so bad with names so sorry!) But the girls who looked after me today were so kind, enthusiastic and explained everything well and were patient with my questions.

I'm excited to start my journey in the next few weeks!

The extra goodies after my scan are an added bonus :)

Super nice people, right as we walked in we were greeted by friendly staff who were welcoming and created a nice and relaxed environment. My consultant Diane was funny, really nice and explained everything really well. She helped me understand everything that is going to happen on my journey while keeping it simple, she also wanted my opinion on my teeth and made sure it was all about me and what I wanted. I am so excited to start my journey and I am so grateful for Diane and all of her help and support.