I have had my initial consultation and Danielle in Perth made me feel so supported and positive about the whole process. I even got emotional at one stage as my teeth have always been a source of my low self-esteem, but Danielle made me feel like I am definitely on the right track! I can't wait to get the process started once I receive my aligners!

The consultant was friendly, helpful, answered all questions and was very efficient. Overall, a very satisfying experience. No 'hard sell', just genuine and straightforward assistance. Looking forward to what comes next.

The Best staff representative: Avineet kaur Sahota , with great knowledge and friendly welcome nature.Very detailed transparent information and awesome guidance for my son. Thank you so much for great experience.

The ladies were so very lovely, friendly and great to deal with. They both knew exactly what they were talking about, as well as being a very quick and easy process - highly recommend

I had my first consultation with Mara and she really helped me feel welcomed, understood why I was after the treatment, and was very friendly and happy to chat with!

Upon arrival was happily greeted, and from then on was smooth sailing with excellent customer service, and great rapport. Throughout the scan the SDC employee explained everything thoroughly, and answered every question I had with great ease, and in a way that was easy to understand.

Having completed my treatment, 1 stubborn tooth was causing slight bite issues. Once contacted, the ‘touch up’ process began. I had another checkup and scan at The smile shop. In 5 weeks my extra aligners arrive.
The after treatment follow up service is thorough, excellent and at a hugely discounted cost.
Thanks SDC staff.

Really excited to see how this will turn out!! Ashlee was super nice and prepared everything prior to me arriving and really took her time to explain everything. Thanks so much :)

Great knowledgeable staff who were lovely and helpful from the second I walked in. Laura was very clear and listened to my concerns. I felt well looked after and am excited to get the aligners

The staff were very professional and accommodating. Ali and Lauren were great. The scan process was great. I highly recommend this service so far, i can wait to get my kit

Very good customer service. Instantly felt at ease and was laughing. Great explanation of the product and what to expect. Binh was a superstar and very easy to talk to!

Valerie was super helpful in explaining the process and making sure I was comfortable, answered all my questions and was just super friendly so made the whole experience super pleasant!

Very quick and easy process. I was in and out of the clinic in about 20 minutes. The staff there are so friendly and informative. Special recommendation to Ashleigh who was very helpful and professional throughout. Highly recommend!

I am very happy with my initial consultation visit. First of all, I am well informed about the process of helping me getting the result i want. The ladies i have spoken to are very friendly, helpful and passionate about their jobs. Secondly, i do not have to wait long. although they are busy, but they have manage their time well. So, i am kind of feeling that they are all there for me somehow :). Finally, it is free visit and i have a gift to take home. Despite the fact that i have to travel a bit to get there, it is time well spent on that day.

i was wearing my last final aligner and i received my retainer,i bought the retainers 2 get one for free was in the promo, but 3 of them doesn't fit me at all and i straight to Parramatta and make an appointment and i met Maya shes had a welcoming warms heart personality and made me felt comfortable and i explaining what my problem is she assessed me with the whole process includes taking pic my tooth top-bottom and scan as well bcoz i still had a gap in the bottom shes know exactly what the problem is I can't wait to get more improvement my tooth and my new retainer

The customer service was amazing. Management was attentive and so were the staff. I had Lauren B who was great and really explained the process in detail. Overall helpful and great.

Alice is a very delightful person.
The team was very welcoming. Alice was very friendly, professional, patient and answered all my questions and concerns. She made me feel completely at ease and confident to go ahead with the process.
I’m definitely looking forward to the experience.

i had a few mishaps with my appointment and the girls in there were so lovely and were super helpful. they made the experience very enjoyable for me. i am really happy with my scan and cannot wait to get my retainers!!

Ashleigh was great, really friendly and efficient. Looking forward to getting started and seeing results. Prior to my appointment I received emails saying I would get a $35 MasterCard but afterwards it was only $25. Trying to get through to ask about it seemed to take forever.