1 photo
SmileDirectClub SmileShop NZ, Auckland

SmileDirectClub SmileShop NZ, Auckland (page 4 of 5)

4.8 from 132 reviews · View Statistics
See the Best Dental Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by SmileDirectClub

Reviews

4.8
109 reviews
Previous
Next

Great Service

published

The team was very quick and very friendly! I would definitely recommend this to friends and colleagues. I was surprised at how quick the appointment was, shows how professional the team is!

SmileDirectClub
Joy S.SmileDirectClub

We're delighted to read your review!

Poor Directions to Clinic & Service

published
SmileDirectClub
Joy S.SmileDirectClub

Other Dental Services

 
 

0.0
(1,234)

Great clear service

published

The store was hard to find, I looked online for the address which was simple and when I went to the location I couldn't find any mention of Smile direct so I didn't bother going up to level 33 to check. Perhaps there could be a little not on the locations page to say its not signposted but you promis its there:)Information was repeated but made very clear
people were very kind

SmileDirectClub
Joy S.SmileDirectClub

Hello Cha, thank you; we appreciate your feedback! If we can be of assistance, please reach out to us at grinners@smiledirectclub.com.

Great setup.

published

Smile Direct has knowledgeable and pleasant staff. My child had an uneventful visit. We’re pleased with the outcome but unsure if it will fix a cross bite or overbite. Or even if our child will remember to brunch after eating at school or to not eat with the moulds in.

SmileDirectClub
Joy S.SmileDirectClub

Thank you so much for sharing, Tanya! This means the world to us.

Dental Services

Find out how SmileDirectClub SmileShop NZ, Auckland compares to other Dental Services

Know better, choose better.

Compare all

Smile Direct Auckland City

published

Enjoyed my appointment, Isabella was very nice to make me feel very comfortable. Would recommend Smile Direct Auckland City Branch. Can't wait to start my journey for a new smile

SmileDirectClub
Joy S.SmileDirectClub

We're delighted to read your review!

Couldn’t have been more perfect!

published

All the staff were lovely and very helpful. They made me feel comfortable and answered any questions I had. They informed me about how the whole process would go. I would recommend the Smile Direct Club to anyone considering it.

SmileDirectClub
SmileDirectClubSmileDirectClub

Happy to hear this, Bianca! We appreciate that you took the time to share some kind words.

Very friendly and informative.

published

Really enjoyed our appointment. Caroline was really lovely. She answered all my questions and made the whole experience relaxed and fun. The possibility of having straight teeth made so easily is so exciting. Thanks so much. :)
(Loved that there is complimentary parking :) )

SmileDirectClub
SmileDirectClubSmileDirectClub

Thanks so much for the review! We work hard to make sure every customer has the best experience in the best environment, and we are happy to see that reflected in this review.

Great, professional and relaxed.

published

Great, professional and relaxed - literally service with a smile. Skyla answered all my questions and made the whole experience fun! I know what’s next in the process - really impressed. Thanks so much.

SmileDirectClub
SmileDirectClubSmileDirectClub

We appreciate your positive words! We're honoured.

Other Dental Services

 
 

0.0
(1,234)

I already feel like a new person - and that’s only from the initial appointment!

published

I have one problem upper tooth that’s been a confidence problem for me for 7 years. Today’s initial appointment has made me finally, for the first time, get excited about smiling and showing my teeth! The down payment and monthly payment plan is very reasonable and won’t cost an arm and a leg! I left my appointment already feeling like a new person and I can’t wait to receive my aligners! Thanks SmileDirect Club

SmileDirectClub
SmileDirectClubSmileDirectClub

Taila, it's always our top priority to leave our customers excited and informed. Thank you!

Dental Services

Find out how SmileDirectClub SmileShop NZ, Auckland compares to other Dental Services

Know better, choose better.

Compare all
Nola
NolaCentral Queensland, QLD

couldn’t live without it !

published

Amazing customer service, thank you for helping me get the smile I want ! Thank you so much Isabel for being the sweet and kind person you are, I felt really uncomfortable during the 3D scan but I couldn’t have done it without your bubbly self & jokes !

SmileDirectClub
SmileDirectClubSmileDirectClub

Nola, your wonderful feedback and rating mean a lot to us.

Wonderful experience

published

Looking forward for the dentist approval soon. Can’t wait to start my journey. Relatively new experience and it’s a good start. Ambience was great and nice staff to start with.

SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you so much for sharing!

Other Dental Services

 
 

0.0
(1,234)

Great visit- well looked after

published

Thanks Auckland smile direct for your informative and friendly manner creating my 3D scan, couldn’t have been easier. Looking forward to the results and appreciate how well you looked after me.

SmileDirectClub
SmileDirectClubSmileDirectClub
Dental Services

Find out how SmileDirectClub SmileShop NZ, Auckland compares to other Dental Services

Know better, choose better.

Compare all

Lovely and friendly service

published

But yet to try the aligners so can’t comment on it. Staffs will treat you very well and being friendly, I felt that scanning is quite embarrassing in fact it only takes 5 minutes.

SmileDirectClub
SmileDirectClubSmileDirectClub

Nik, we really appreciate your positive review!

Very friendly and professional

published

The staff at the Auckland SmileShop made the visit very pleasant as they were very friendly and helpful, answering any questions i had. I would definitely recommend them to anyone looking to try smile direct club.

SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you for taking the time to leave a review and putting a smile on our face!

Great Experience

published

My smile guide was professional and comprehensive regarding the process, and accurately answered all my questions. She took the time to get to know me, and as a result I was very comfortable with all aspects of this treatment.

SmileDirectClub
SmileDirectClubSmileDirectClub

We're delighted to see this. Thank you, Pete!

Friendly staff

published

Sophia, my smile guide was very friendly and tried her best to provide answers to my questions. It would have been a lot more comforting if a professional were present (physically/virtually) to answer my questions and concerns.

SmileDirectClub
SmileDirectClubSmileDirectClub

Quite odd and offputting

published

We found the Americanised gushiness odd, forced and doesn't fit with our kiwi culture. Also the lack of dental professionals was worrying - you see young retail assistants with little knowledge.

SmileDirectClub
SmileDirectClubSmileDirectClub

Beautiful view, a comfy chair and lovely staff!

published

Teara and Toops were amazing! My visit was quick easy and painless, I didnt feel uncomfortable in the slightest. I was all done and dusted in under 30 minutes. 10/10 would reccomend a visit if you are looking to straighten your smile like myself.

SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you so much for sharing this feedback with us!

Josh A J
Josh A J

No, thank you it was my pleasure.

Awesome

published

The staff working was perfect .explain us crystal clear now I hope we get the results what the girls explain us.the girl who explain us was very awesome thanks so much.

SmileDirectClub
Joy S.SmileDirectClub

Hi Malek, thank you for taking the time to leave a review for us at SmileDirectClub. We're so happy to read this!

Great service!

published

Te at the Auckland office was awesome, thanks so much! Looking forward to my new smile :D even travelling to Auckland and back was a breeze. Easy parking too considering the office is in the CBD.

SmileDirectClub
Joy S.SmileDirectClub

Hi Rachel, thank you so much for your positive comments about SmileDirectClub!

A great solution

published

Saves cost and time when compared to what is generally available. Looking forward to the next step. Like the friendly and quick process of the initial consultation and keen to see the changes.

SmileDirectClub
SmileDirectClubSmileDirectClub

Eleanor, thank you for your kind words and this wonderful review!

Great service!

published

Specifically studied my needs. Mr. Teara guided through the process making sure I will get what I need. Asked what I wanted afterall my teeth (=...Listened to my suggestions. Nothing I could asked more. Thanks.

SmileDirectClub
SmileDirectClubSmileDirectClub

W're delighted to read your review!

This is perfect and excellent...

published
SmileDirectClub
SmileDirectClubSmileDirectClub

Now that's an honour! Thank you so much, Charanjit.

A really nice staff

published

The staff was very kind and helpful. Overall the experience was really nice. Sophia did her best to be make the experience friendly and relaxing. I can definitely recommend it.

SmileDirectClub
SmileDirectClubSmileDirectClub

Thanks so much for the review! We work hard to make sure every customer has the best experience in the best environment, and we are happy to see that reflected in this review.

GREAT SERVICE!

published

The team at Albert street were awesome from the moment I arrived. I felt well informed and Tupou and I still had some laughs along the way ;) If the results are as good as the service I will be stoked!

SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you for taking the time to leave a review and putting a smile on our face!

See all SmileDirectClub reviews

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.