First class customer service
Staff at the Auckland branch were so kind and helpful. Shout out to Tupou she was wonderful and answered all my questions and explained everything so well. Im excited to start my smile journey, thank you Auckland branch you're all so lovely!
Lots of fun and fascinating technology.
A warm welcome and I was made to feel very at ease. My needs were discussed and the process was explained at length to me. I was amazed I couldnt even tell that the consultant was wearing her aligners! They are invisible, and dont affect speech at all, which I had been concerned about. A great experience so far - cant wait to get my new smile!
It was wonderful
Staff is very friendly and accomodating. Procedure was calming and done professionally. Would recommend to other. Shout out to Sophia! Very pretty and very nice. Also, location was so clean.
Very friendly and helpful
Extremely friendly and helpful staff - great experience. Explained everything in good detail and left me with no questions unanswered. Looking forward to seeing the results hopefully in the near future
Excited to start
I was greeted by the friendly staff and they made me feel comfortable. They took me through the whole process clearly outlining everything I wanted to know. I left the place feeling confident in everything and I am looking forward and excited to start my process. I dealt with Tupou who was awesome and very friendly. I would recommend Smile Direct to my family and friends.
I loved seeing what my new smile can look like through the examples. Thank you
Loved it! Loved the customer service and engagement from the front desk and the person who took in charge of me! Thank you again, would definitely recommend! Thank you for the teeth whiting too
This is soooo exciting! I cant wait.
I was greeted by very friendly staffs. They made me feel comfortable and at home. They talked me through the process clearly that boots my optimism for this project! This is soooo exciting and I cant wait!
I still have question
I honestly still left with questions around quality of work, assurances etc. I didnt feelninspired to buy your product nor did I feel that I have a full understanding of how things work
Pros: great customer service. Cost efficient however not convinced my teeth will be fixed in 6 months.
Cons: location - should be located probably at Sylvia park, which is more convinient for parking and finding the right place. Building is far too tall and feels commercial not customer friendly. The mouth widener is too big. 1 size does not fit all.
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