This is perfect can’t wait to use it
Just love it with the services and all staff in there very helpful and very welcoming also all the questions got very satisfied answered from the dr and staff in there
Staff members are professional job. I am very appreciate that. I feel comfortable to talk and easy understand about product that I would like to get it. The clinic is nice and clean.
Service with a great smile!!
Epic Service.. super friendly and informative!! Scan was super easy and was left feeling I was in good hands.
In and out within 30 mins.. clean and professional.. would highly recommend scan over impressions.
Helpful, friendly, understanding, attentive, sympathetic, accommodating, this time around I felt more satisfied than the first visit and the team were willing to go above and beyond the correct the mistakes made in the past.
Excellent followup service
Having completed my treatment, 1 stubborn tooth was causing slight bite issues. Once contacted, the ‘touch up’ process began. I had another checkup and scan at The smile shop. In 5 weeks my extra aligners arrive.
The after treatment follow up service is thorough, excellent and at a hugely discounted cost.
Thanks SDC staff.
Maya shes got so much patience and she is the Best one
i was wearing my last final aligner and i received my retainer,i bought the retainers 2 get one for free was in the promo, but 3 of them doesn't fit me at all and i straight to Parramatta and make an appointment and i met Maya shes had a welcoming warms heart personality and made me felt comfortable and i explaining what my problem is she assessed me with the whole process includes taking pic my tooth top-bottom and scan as well bcoz i still had a gap in the bottom shes know exactly what the problem is I can't wait to get more improvement my tooth and my new retainer
Great experience nice customer service maya was very great can’t wait for my perfect smile loved the experience very hood to deal with and easy and fast can’t wait to youse the whitening
Just go to a real orthodontist!
The only reason this company has a 4.7 star rating is because they ask clients to review their initial consultation - before they’ve received the product. The customer service is abysmal and the product is terrible. They’ll sell it to you even if it can’t fix your alignment and then refuse to provide a refund. There is no real dentist available to you and the system will not work unless you already have straight teeth. Its the biggest waste of time and money.
Didnt receive retainers and they wont refund, complete scam
Waited over 6 months for my retainers, never arrived. Customer service cant be contacted by phone or email. Received an email after several complaints to sign a waiver to get my refund. Can’t recommend this company or any similar, its a scam. They billed continued to bill me monthly and was unable to contact anyone from their company to cancel, had to close my credit card to stop them from taking my money. Stay away from this company
brighter and faster ever
This is great and efficient teamwork~ very friendly with a big smile and professional and inspiring! And I'm really supersize that everything can do it online after we did the test!
Where is my refund
I have been waiting for my refund for two weeks now. I was given 10 days for it to be done and still nothing after that. It might work for others but if they make mistakes on your Invisalign three times and you end up wanting your money back then your pretty much chasing your own money. $500 is a lot of money to be waiting for and I hope you guys know what you’re doing you get this sorted
Gretchen was great
I did my first time 3D scan. The staff explained everything clearly and was so friendly and welcoming. I had super positive experience and definitely will recommend it to my friends and family
It's so great
I'm glad being a member of smile direct club,I appreciate to much for well being entertained,I will be proud to introduce to my friends to be a member of it
Putting me at ease!
Thank you for putting me at ease! I hope you can get me the smile I have always wanted!
Very professional and state of the art studios! Thanks again k
Everything was perfect ! every single detail
Mo was incredible! very professional and funny! she convince me that this was the best treatment and the best place to do it! Thanks
Questions & Answers
is there a way to directly get in contact with staff that work at this specific smile shop. i need information from my initial consultation that apparently isn't available to smile direct club.
Hi there, Marylou. I hope you are having a nice day. We have internal numbers to the SmileShops and we can take care of any issue regarding the scans. Could you please contact us via email at firstname.lastname@example.org so we can better assist you?
I need to straight my teeth and fill the gap .
I just wandering about the total course including charges.
Hi Shilpa, we will be more than happy to assist you with any questions you have, you can either start with an easy-to-use $25 impression kit or by assisting to a free scan appointment in one of our SmileShops. If you get approved for the aligners, we offer you two payment methods; a single payment of $2,825 or SmilePay, which consist in a convenient monthly payments, $299 deposit, $119/mo. for 24 months ($3155 total).
Please let us know if we can continue assisting you, for more details, you can also check our website: https://smiledirectclub.com.au/en-au/. Luana
Can i get your phone number please?
Hi Tom, we can be reached at 1800 515 198. Best, Emily
Get an answer from our members and SmileDirectClub representatives
|Category||Dental Services and Physical Shops||Dental Services and Physical Shops||Dental Services and Physical Shops||Dental Services and Physical Shops|
|Release date||Oct 2019||Oct 2019|
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