Reviewer Photos & Videos
Good experience with the Neha
I really like the way of treatment. Just one time visit and rest everything will come at your doorstep. The 3D scan was really good where i can see my teeth shape and condition.
Anton was amazing - friendly, polite and informative. She was honest and not pushy at all. Really enjoyed our appointment and would highly recommend. Can’t wait to receive the product and see results.
The consultant experience is so good and professional
My consultant Emma, is very nice, patient and professional. She explained the whole progress, pricing clearly. She didn’t do any hard-selling and very patient to all of my questions. Highly recommend you guys to visit smile direct club Pitt street.
Massive thanks to Maya!!
Big thank you to Maya!! not only did she go into detail with what to expect with smile direct club she also went out of her way to make you feel comfortable and reassured with the whole process. I feel so excited and comfortable knowing what to expect from smile direct club!!
Went in for an appointment, the nicest lady helped me out
Ashleigh did my appointment and she was the nicest lady and made me feel very comfortable. She made everything very clear and very helpful. She was gentile. Thank you so much
My SmileDirect Appt
I was treated with respect and courtesy and staff were very friendly. Angelina was very clear and informative. It is a significant decision to undertake this kind of treatment, so to have an excellent initial engagement was important.
Diane was amazing when I went into the Auckland Smile Direct. She made me feel comfortable & explained everything thoroughly which made me very pleased. Thanks ! & It was cool to meet another AGGS sisterrr ;)
The girl was so nice especially Maya who explained everything so clearly and made the process easy and understandable. Can’t wait to start my journey! Would not recommend anywhere else!
Quick and easy
Popped in during my lunch break and out again in under 30 minutes. Super easy and convenient with very professional staff who put you at ease and step you through the entire process from start to finish.
Only good compliments!!
Monies is a great value for Smile Direct, I really thank him for making me feel comfortable in each visit I had, with his professionalism.
Thank you for being there for me!!
Diane from the Auckland city location made my consultation a breeze. I felt very comfortable as Diane was a very bubbly person (definition of outstanding customer service)
Can’t wait to begin my perfect smile journey with smile direct club thanks to the Auckland team
Amazing friendly staff , easy going .
Casual staff,easy to talk to made me feel at home. Nice environment,pleasant atmosphere. Location bit hard to find but that’s it .quick reliable efficacy and cover everything ,easily .really good expierance .
Outstanding service! Thanks Neha!
I found everyone at SmileDirect (Melbourne) to be fantastic. I had trouble getting there and they were great, giving me directions over the phone and ensuring that I was ok when I got there. They occupied my daughter whilst I had my consultation. Neha was fab, explained every step very clearly and answered my questions. Everyone was lovely, super friendly and helpful and I would recommend SmileDirect Melbourne. The whole experience was great.
I had my initial appointment this afternoon and was very quickly made to feel very comfortable and at ease.
I really don’t like my smile and was apprehensive and somewhat unsure as to how this all works - but so far so good!
I am looking forward to my smile journey!
The team and smile direct club are so lovely and have such wonderful customer service Lauren explained everything with great detail and made it really easy for me to understand everything that was going to happen with my new smile!
Team was friendly and very informative. Ashleigh and Stephanie were very confident / passionate with the products and services of SMILE. Reassuring to know that you’re dealing with knowledgeable people. Left with all questions answered
Looking forward to a new happy smile
Staff member Ha was fantastic. She explained everything and made me feel confident. Ha scanned my teeth and showed me the resultant 3D image so I could view my teeth from all angles. I am looking forward to having a new smile.
Staff were friendly, explained everything, good adherence to covid regulations, everything really clean and would recommend this to anyone who is looking for cost effective way to fix their teeth
Maya is a teeth Goddess!
Thank you to Maya for doing my FREE 3D scan. She was so nice and helpful, left not feeling overwhelmed with the process. Paying over monthly payment takes a huge weight off my shoulders and makes it all foreseeable. Thank you Maya for being a great master in teeth!!
Staff member knew exactly what she was doing and was very friendly. Very happy with the service and can’t wait to start my journey, will definitely be recommending to all my friends and family
This place is a very clean and quiet place. Very Very professional, Super lovely and made my appointment one of a kind!!
I had Lauren and she was a very chatty and sweet person. 100% recommend her She’s wonderful!! The price for it is unreal! I really though it was too good to be true, Amazing place can not tell you enough of how much I recommend this place
I attended for a 3D scan. I experienced excellent customer service and Covid-19 safety precautions were followed.
Regarding the 3D scan, I am happy to have chosen this over the at home moulding kit, as I was able to see everything in real time and also was provided with more information about the entire process.
Affordable and convenient
This treatment was ideal for me. 5 month plan ended 1 year ago. Retainers still good. One hiccup sorted easily via Facebook Messenger. Looking into wires for top. Very pleased.
Easy, friendly, professional
I had a fantastic experience yesterday with the staff at Pitt Street, Sydney. Emma did my initial assessment & made me feel super comfortable. She was genuine, friendly, professional & made the whole experience easy & exciting for me. All the staff there were great, knowledgeable & easy to talk to.
Team were amazing
Great experience from the moment I walked in. The specialist that assisted me Nomo was fantastic and explained everything in depth and was very bubbly and provided great service, thanks team very happy
Questions & Answers
is there a way to directly get in contact with staff that work at this specific smile shop. i need information from my initial consultation that apparently isn't available to smile direct club.
Hi there, Marylou. I hope you are having a nice day. We have internal numbers to the SmileShops and we can take care of any issue regarding the scans. Could you please contact us via email at firstname.lastname@example.org so we can better assist you?
I need to straight my teeth and fill the gap .
I just wandering about the total course including charges.
Hi Shilpa, we will be more than happy to assist you with any questions you have, you can either start with an easy-to-use $25 impression kit or by assisting to a free scan appointment in one of our SmileShops. If you get approved for the aligners, we offer you two payment methods; a single payment of $2,825 or SmilePay, which consist in a convenient monthly payments, $299 deposit, $119/mo. for 24 months ($3155 total).
Please let us know if we can continue assisting you, for more details, you can also check our website: https://smiledirectclub.com.au/en-au/. Luana
Can i get your phone number please?
Hi Tom, we can be reached at 1800 515 198. Best, Emily
Get an answer from our members and SmileDirectClub representatives
|Category||Dental Services and Physical Shops||Dental Services and Physical Shops||Dental Services and Physical Shops||Dental Services and Physical Shops|
|Release date||Oct 2019||Oct 2019|
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