Reviewer Photos & Videos
I got a good experience
I visited the smile shop for the first time today. The receptionist was friendly. I took a 3D image of my teeth in a separate room. The person in charge of me was kind!!!
This was so amazing! Great experience and great hospitality.
Was great as they explained very clearly the process and what will happen. Very kind and encouraging hospitality. The introduction went well and how the building inside was very clean inside the offices. The view inside was great in the Auckland campus.
We were very happy with our service
The girl was helpful explained everything
About the process .I would recommend it to anyone to go there can’t wait to start and see the finish
Neeha did a great job guiding me through my consultation. She answered my many questions and took her time to explain things to me clearly.
I received my free teeth whitening kit and Neeha made sure my friend's referral code was attached to my account. I left feeling very happy with the service.
I saw Ashleigh today and she was awesome. I've been really self conscious of my teeth and she made me feel really comfortable. Cant wait for my aligners! Thank you Ashleigh
Great and friendly service, I was treated like a queen
Wonderful staff and the gentleman that did my scan was a terrific man and very gentle. I have a loose tooth and he explained that I must got to a dentist asap to get my teeth cleaned and possibly get that tooth removed etc. I am visiting a dentist this Friday 14th and they are affiliated with smile.com which I am now a member.
AMAZING team and product!
Just had my consultation today with lovely Lauren.B and Ali at Smile direct on Queen.St!
I was fascinated by their professionalism! Both of them being very patient, asking the right questions, offering options, sharing their honest opinions, helped me to find what I exactly needed for my future smile:)
Extra ⭐⭐⭐⭐✨✨ for my smile guide Lauren.B's sense of humour! Thank you for your time and help! Appreciate it a lot ☺️
Highly recommend this place!
Quick and accurate
Had my first appointment and Ashleigh was great at explaining everything very clearly. She reassured me on the whole process and the consultation didn't take too long, so that I have been able to go there during my lunch break and get back to work on time
Had my first consultation and 3D scan with Ashleigh and she was wonderful, explained and answered all questions I had and made me excited to get the process started. Looking forward to my new smile!
Maddy and Rad were extremely helpful and during my visit this morning! They were both informative and lovely to deal with and made the process seamless. 3D scan takes such little time and they’re realistic with their approach and answer all your questions. I would highly recommend to anyone thinking about getting their smile back. Free teeth whitening treats were a bonus too!
I had an excellent experience at the shop. Rad was very kind, polite, helpful and professional! 3D scan was really cool, got all my questions answered. I’d definitely recommend this shop!
Good experience with the Neha
I really like the way of treatment. Just one time visit and rest everything will come at your doorstep. The 3D scan was really good where i can see my teeth shape and condition.
Anton was amazing - friendly, polite and informative. She was honest and not pushy at all. Really enjoyed our appointment and would highly recommend. Can’t wait to receive the product and see results.
The consultant experience is so good and professional
My consultant Emma, is very nice, patient and professional. She explained the whole progress, pricing clearly. She didn’t do any hard-selling and very patient to all of my questions. Highly recommend you guys to visit smile direct club Pitt street.
Massive thanks to Maya!!
Big thank you to Maya!! not only did she go into detail with what to expect with smile direct club she also went out of her way to make you feel comfortable and reassured with the whole process. I feel so excited and comfortable knowing what to expect from smile direct club!!
Went in for an appointment, the nicest lady helped me out
Ashleigh did my appointment and she was the nicest lady and made me feel very comfortable. She made everything very clear and very helpful. She was gentile. Thank you so much
My SmileDirect Appt
I was treated with respect and courtesy and staff were very friendly. Angelina was very clear and informative. It is a significant decision to undertake this kind of treatment, so to have an excellent initial engagement was important.
Diane was amazing when I went into the Auckland Smile Direct. She made me feel comfortable & explained everything thoroughly which made me very pleased. Thanks ! & It was cool to meet another AGGS sisterrr ;)
The girl was so nice especially Maya who explained everything so clearly and made the process easy and understandable. Can’t wait to start my journey! Would not recommend anywhere else!
Quick and easy
Popped in during my lunch break and out again in under 30 minutes. Super easy and convenient with very professional staff who put you at ease and step you through the entire process from start to finish.
Only good compliments!!
Monies is a great value for Smile Direct, I really thank him for making me feel comfortable in each visit I had, with his professionalism.
Thank you for being there for me!!
Diane from the Auckland city location made my consultation a breeze. I felt very comfortable as Diane was a very bubbly person (definition of outstanding customer service)
Can’t wait to begin my perfect smile journey with smile direct club thanks to the Auckland team
Amazing friendly staff , easy going .
Casual staff,easy to talk to made me feel at home. Nice environment,pleasant atmosphere. Location bit hard to find but that’s it .quick reliable efficacy and cover everything ,easily .really good expierance .
Outstanding service! Thanks Neha!
I found everyone at SmileDirect (Melbourne) to be fantastic. I had trouble getting there and they were great, giving me directions over the phone and ensuring that I was ok when I got there. They occupied my daughter whilst I had my consultation. Neha was fab, explained every step very clearly and answered my questions. Everyone was lovely, super friendly and helpful and I would recommend SmileDirect Melbourne. The whole experience was great.
I had my initial appointment this afternoon and was very quickly made to feel very comfortable and at ease.
I really don’t like my smile and was apprehensive and somewhat unsure as to how this all works - but so far so good!
I am looking forward to my smile journey!
Questions & Answers
is there a way to directly get in contact with staff that work at this specific smile shop. i need information from my initial consultation that apparently isn't available to smile direct club.
Hi there, Marylou. I hope you are having a nice day. We have internal numbers to the SmileShops and we can take care of any issue regarding the scans. Could you please contact us via email at email@example.com so we can better assist you?
I need to straight my teeth and fill the gap .
I just wandering about the total course including charges.
Hi Shilpa, we will be more than happy to assist you with any questions you have, you can either start with an easy-to-use $25 impression kit or by assisting to a free scan appointment in one of our SmileShops. If you get approved for the aligners, we offer you two payment methods; a single payment of $2,825 or SmilePay, which consist in a convenient monthly payments, $299 deposit, $119/mo. for 24 months ($3155 total).
Please let us know if we can continue assisting you, for more details, you can also check our website: https://smiledirectclub.com.au/en-au/. Luana
Can i get your phone number please?
Hi Tom, we can be reached at 1800 515 198. Best, Emily
Get an answer from our members and SmileDirectClub representatives
|Category||Dental Services and Physical Shops||Dental Services and Physical Shops||Dental Services and Physical Shops||Dental Services and Physical Shops|
|Release date||Oct 2019||Oct 2019|
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