Outstanding customer service
When there is an issue they don’t try get out of it. They cover the expense and make sure you receive what you pay for, with great ease!
Staff are friendly and courteous.
This is literally the best customer service iv ever had by a company.
This is perfect can’t wait to use it
Just love it with the services and all staff in there very helpful and very welcoming also all the questions got very satisfied answered from the dr and staff in there
Staff members are professional job. I am very appreciate that. I feel comfortable to talk and easy understand about product that I would like to get it. The clinic is nice and clean.
Service with a great smile!!
Epic Service.. super friendly and informative!! Scan was super easy and was left feeling I was in good hands.
In and out within 30 mins.. clean and professional.. would highly recommend scan over impressions.
Helpful, friendly, understanding, attentive, sympathetic, accommodating, this time around I felt more satisfied than the first visit and the team were willing to go above and beyond the correct the mistakes made in the past.
Excellent followup service
Having completed my treatment, 1 stubborn tooth was causing slight bite issues. Once contacted, the ‘touch up’ process began. I had another checkup and scan at The smile shop. In 5 weeks my extra aligners arrive.
The after treatment follow up service is thorough, excellent and at a hugely discounted cost.
Thanks SDC staff.
Great experience nice customer service maya was very great can’t wait for my perfect smile loved the experience very hood to deal with and easy and fast can’t wait to youse the whitening
brighter and faster ever
This is great and efficient teamwork~ very friendly with a big smile and professional and inspiring! And I'm really supersize that everything can do it online after we did the test!
Gretchen was great
I did my first time 3D scan. The staff explained everything clearly and was so friendly and welcoming. I had super positive experience and definitely will recommend it to my friends and family
It's so great
I'm glad being a member of smile direct club,I appreciate to much for well being entertained,I will be proud to introduce to my friends to be a member of it
Putting me at ease!
Thank you for putting me at ease! I hope you can get me the smile I have always wanted!
Very professional and state of the art studios! Thanks again k
Everything was perfect ! every single detail
Mo was incredible! very professional and funny! she convince me that this was the best treatment and the best place to do it! Thanks
Great customer service! Really excited to see the final results
Discussed in detail the options and how it all operates. New technology which showed amazing details. Very friendly staff who took me through the process and answered any and all questions I had.
Helpful and cheerful staff
Lovely assistance from staff Allison and very patient and understanding. Open to any question I asked. I recommended it's good service and deaf friendly for any deaf and hard of hearing
Lovely staff, great product
Grace was very lovely and confident. I love the way she explained me whole process, and I have no doubt about this product now. Scanning part was also super impressive. Looking forward to see the result. Please if you have any questions do not hesitate to ask them.
Questions & Answers
is there a way to directly get in contact with staff that work at this specific smile shop. i need information from my initial consultation that apparently isn't available to smile direct club.
Hi there, Marylou. I hope you are having a nice day. We have internal numbers to the SmileShops and we can take care of any issue regarding the scans. Could you please contact us via email at firstname.lastname@example.org so we can better assist you?
I need to straight my teeth and fill the gap .
I just wandering about the total course including charges.
Hi Shilpa, we will be more than happy to assist you with any questions you have, you can either start with an easy-to-use $25 impression kit or by assisting to a free scan appointment in one of our SmileShops. If you get approved for the aligners, we offer you two payment methods; a single payment of $2,825 or SmilePay, which consist in a convenient monthly payments, $299 deposit, $119/mo. for 24 months ($3155 total).
Please let us know if we can continue assisting you, for more details, you can also check our website: https://smiledirectclub.com.au/en-au/. Luana
Can i get your phone number please?
Hi Tom, we can be reached at 1800 515 198. Best, Emily
Get an answer from our members and SmileDirectClub representatives
|Category||Dental Services and Physical Shops||Dental Services and Physical Shops||Dental Services and Physical Shops||Dental Services and Physical Shops|
|Release date||Oct 2019||Oct 2019|
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