Reviewer Photos & Videos
Excited to get started with my alignment
I had my consultation with Ashleigh yesterday. She was easy to talk to and really informative. Answered all my questions and made me feel at ease. I’m so excited for a straighter smile.
I’m still in shock how easy and quick the process is
I’m so excited to see my smile journey, to regain my confidence and that amazing glowing smile smile Direct Club will give me. I’m shock how easy and quick the process was.
Thanks for the wonderful customer service Angelina!
Was a very welcoming place, with excellent customer service and polite and friendly staff!
Thankyou to Angelina for doing my 3D scan today!
Would 10/10 recommend to others in the future!
excited to get started!!!
When I first got there I was told I came a week early, which was my bad, but the staff there, especially Ashleigh were very supportive and actually were able to get me in early that same day. Through out the process Asheligh made everything very easy to understand and went through everything I needed to know for my journey. They have excellent staff and great communication skills, and want the best for their customers, I was more than pleased with their service and can't wait for future success!!!
Excellent customer service
I was warmly welcomed and it was a very good experience. Rad explained everything I need to know and cleared out all the confusions I had about this product. It was a really good experience. Thank you.
- SmileShop QLD, Brisbane
Great customer service!
Can’t wait to get these shipped to me, went in for a scan today and the lady that did it was super nice! Explained everything in perfect detail including prices and how it works.
Angelica was super helpful, this was such an easy process. The appointment answered all of my questions, watching the 3D image appear was very cool. I can’t wait to start my journey.
Very happy with the service
My appointment today was with Angelina and Adda. Angelina did my scan and explained clearly the process of the scan. I'm happy with the total procedure of the scan and hopefully it will lead me to have better smiles .
No regrets! Amazing Free Consultation
Angelina was the kindest, friendliest and patient She made me feel great in taking this step and her reassuring and helpful info was priceless to me Thank you so much
Really wonderful service
I had my consult with Ashleigh who was absolutely wonderful and made me feel so so comfortable! She has the best customer service skills and is amazing! Was a little hesitant at first but after my consultation with Ashleigh I'm very excited to begin my treatment.
Very Straight Forward
After signing in and submitting some info, I was straight on to the consultation. Ashleigh showed us what I would get, how to use it, explained the pricing, and took a scan, which was quite cool to watch. Very well done and can't wait to get started!
Comfortable, enjoyable and exciting!
The staff were friendly, well- communicative and professional. I am very excited to begin my Smile journey and look forward to working with them in future. They were efficient and allowed for a smooth appointment, making ever step of the way clear and easy to understand. Definitely recommend
excited and cant wait
excellent customers service and very well informed. made me feel relaxed and comfortable. I would recommend this product very highly. I was blown away by the 3D scan machine on how accurate it was.
Amazing and service thorough service. The team were refreshingly friendly and welcoming. Covid safe practices were also great. Thanks to Wyatt for a great appointment and listening to my needs and wants
Welcoming & professional
Had such a lovely experience at SmileDirect - The gorgeous lady Neha made me feel comfortable & very excited to get my Invisalign.
The process was also quick, professional & simple which made the experience all the more better.
Questions & Answers
is there a way to directly get in contact with staff that work at this specific smile shop. i need information from my initial consultation that apparently isn't available to smile direct club.
Hi there, Marylou. I hope you are having a nice day. We have internal numbers to the SmileShops and we can take care of any issue regarding the scans. Could you please contact us via email at firstname.lastname@example.org so we can better assist you?
I need to straight my teeth and fill the gap .
I just wandering about the total course including charges.
Hi Shilpa, we will be more than happy to assist you with any questions you have, you can either start with an easy-to-use $25 impression kit or by assisting to a free scan appointment in one of our SmileShops. If you get approved for the aligners, we offer you two payment methods; a single payment of $2,825 or SmilePay, which consist in a convenient monthly payments, $299 deposit, $119/mo. for 24 months ($3155 total).
Please let us know if we can continue assisting you, for more details, you can also check our website: https://smiledirectclub.com.au/en-au/. Luana
Can i get your phone number please?
Hi Tom, we can be reached at 1800 515 198. Best, Emily
Get an answer from our members and SmileDirectClub representatives
|Category||Dental Services and Physical Shops||Dental Services and Physical Shops||Dental Services and Physical Shops||Dental Services and Physical Shops|
|Release date||Oct 2019||Oct 2019|
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