SmileDirectClub SmileShop QLD, Brisbane

The staff were very friendly and informative and made me feel comfortable they explained exactly what would happen after my visit and how long it would take to get my aligners

i was welcomely invited into the store.
i felt confident around the staff especially Lauren B. she was kind, outgoing and such a nice lady!! will forever be thankful for the experience they have given me :)

Very straightforward. Warmly welcomed. Very polite and friendly staff. Clean, neat and professional layout. Informative. On time. Process, products and process was clearly explained. Staff very knowledgeable. Able to answer all questions. 5 Star!

Lauren was super polite and very informative, my 16 year old daughter was very comfortable and felt at ease - thank you so much for making us feel welcome and answering all my questions

Fast & easy appointment with great reminders. Lauren was very helpful with the whole process and the experience was quite relaxing. I would highly recommend to family and friends looking for aligners.

When I arrived to my appointment I was warmly greeted by Ali, who kindly explained how the appointment would proceed, giving me plenty of opportunities to ask questions, which I did, and I had all my queries answered, putting any lingering apprehension to rest. Documentation completed easily and hygienically, with hand sanitising stations with in easy access. I was than introduced to Lauren, who firstly explained what I would be receiving in the mail once my aligners were approved, created and shipped from the USA, she even took the time to de...

The team at Brisbane CBD were very welcoming and the whole experience was thoroughly positive. Ali and Lauren.B are true professionals. Can’t wait to start my journey when the package arrives.

I was anxious about taking this step and the team helped me feel at ease and helped me to not worry about my wonky smile - I walked away happy that I made the decision to visit the shop

Today was amazing! Lauren and Ali were very helpful and made the experience an enjoyable one. I am very excited for my new smile thank you to the team there

This product is not advertised enough. It is soooooo much more affordable than previously quoted by Orthodontists.
Its an easy product to use. My daughter only uses the night aligners and she started seeing results in the first week. It's incredible.

From the moment I walked in, I was greeted with personable and knowledgeable staff.
I was very impressed with the technology and the overall service. Thank you very much for everything.

The Staff were so friendly and helpful. The appointment was easy and informative and
I found the 3D scan really interesting. I am looking forward to having a new smile.

Always very friendly & informative staff. Can't wait to see the finished result of my smile. The staff are very helpful & always willing to lend a hand with any information asked for.

Staff were really friendly, professional and efficient.
One appointment and everything was explained really well. I am truly amazed by the scanning technology, very impressive… a new smile within 4 months hopefully!

The staff were very lovely, inviting and helpful. Overall I had a really good experience with the Brisbane shop and would definitely recommend others to come to the Brisbane shop.