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SmileDirectClub SmileShop QLD, Brisbane

SmileDirectClub SmileShop QLD, Brisbane

4.7 from 175 reviews · View Statistics

Reviews

3.0

6 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(3)
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Rhonda G
Rhonda GSouth East Queensland, QLD
  • 3 reviews

Great service

published

Each time I have had to contact Smile Direct they have been very professional and have always responded shortly and fixed my concern or issue. The new location of the Brisbane store was way easier to find and still great service. This time I needed new scans for my refinement which was on offer. Staff is so helpful and friendly too at the Brisbane Store

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Treatment StageI have completed a treatment plan.
Return Claim MadeNo
Store LocationBrisbane CBD
1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Glad to hear about your experience, thanks for the high star review!

Rachel L.
Rachel L.Darling Downs, QLD

Great service, great smile.

published

Smile Direct were great to deal with. They give a bit of the hard sell, but I can't fault their product or service from my experience. The postage can take a while, but talking to them via their Facebook page gets you a quick response. I'm delighted with the improvements to my smile.

Incentivised ReviewNo
Treatment StageI have completed a treatment plan.
1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you so much for sharing, Rachel! This means the world to us. If you need any help in the meantime, don't hesitate to send us an email at reviews@smiledirectclub.com. Best regards,

Other Dental Services

 
 

0.0
(1,234)
Pedro
PedroSouth East Queensland, QLD
  • 2 reviews

Friendly and welcoming

published

Staff were so helpful when I phoned up to postpone my appointment as I was stuck in traffic. It’s ok they responded “we’ll be here until 7pm”.
All of the staff were friendly and helpful.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Treatment StageI have completed a treatment plan.
Return Claim MadeNo
Store LocationEdward st, Brisbane
1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you so much for sharing, Pedro! This means the world to us.

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