Friendly and professional.
Staff were really friendly, professional and efficient.
One appointment and everything was explained really well. I am truly amazed by the scanning technology, very impressive… a new smile within 4 months hopefully!
Very lovely staff! Had a really good experience
The staff were very lovely, inviting and helpful. Overall I had a really good experience with the Brisbane shop and would definitely recommend others to come to the Brisbane shop.
- SmileShop QLD, Brisbane
Great customer service!
Can’t wait to get these shipped to me, went in for a scan today and the lady that did it was super nice! Explained everything in perfect detail including prices and how it works.
EXCELLENT CUSTOMER SERVICE = PEACE OF MIND
I visited the Queen Street outlet and was greeted by the manager. I had many questions but was relieved to have a short conversation with the manager who walked me through the product, the company, the payment and delivery process. I was shown the product and was able to handle it. All my questions were answered in a professional and timely manner. This short but important step was excellent as it put my mind at ease. Thank you.
Winners are Grinners
Thankyou my visit was very pleasant , I found the scan compared to the DIY kit an Awesome experience and much easier. It would probably be easier for the client to be in a reclined position to get that perfect scan with that extra comfort , I felt I struggled with holding my head still. A special thanks to the young lady who did my scan , It was nice to see you enjoy what you do.
I had my first visit this week at Smile Direct with Lauren B. I was very impressed with the very friendly though professional service I received form the moment I walked in the door. I was attended to by Lauren B, she has great product knowledge as well as making you feel important and comfortable.
Fast and friendly service
Was greeted with a friendly smile by the receptionist (sorry, forgot his name)
Awesome, friendly service!
Lauren B was very professional and provided lots of information! Would definitely recommend to friends!
AMAZING team and product!
Just had my consultation today with lovely Lauren.B and Ali at Smile direct on Queen.St!
I was fascinated by their professionalism! Both of them being very patient, asking the right questions, offering options, sharing their honest opinions, helped me to find what I exactly needed for my future smile:)
Extra ⭐⭐⭐⭐✨✨ for my smile guide Lauren.B's sense of humour! Thank you for your time and help! Appreciate it a lot ☺️
Highly recommend this place!
The team and smile direct club are so lovely and have such wonderful customer service Lauren explained everything with great detail and made it really easy for me to understand everything that was going to happen with my new smile!
Lauren R was great
Lauren R was great. She answered all my questions, and there were many. A great experience, could not ask for anything more. 5/5. Thanks for looking after me. Cheers. Love you work.
Our SDC consultants were friendly and approachable. My 13-year-old daughter was having the consultation and our consultant for the scans was welcoming and answered all our questions without any issues.
Quick, Easy and Affordable!
Was a simple click online to book my appointment at a Smile direct store the next day! They payment plans were super easy to follow and has no hidden fees. The 3D scan was much more comfortable than the one I previously had at my dentist, for the same image and for FREE!!
I was quoted $6.5k for retainers at my dentist, which I now have the same product for less than half of the price!!! Im super excited for my results in the following months to come! ♡
Happy with the look of the retainer to wear and hope my teeth are eligible
Happy with all staff today
Thorough efficient courteous helpful
Look forward to getting approval hopefully
Fantastic initial consultation
Exceptionally helpful and professional service from Lauren R and Sonia. Looking forward to seeing what the dental team come back with re: what can be done. Much better priced than Invisalign and seemingly offers same outcome!
- SmileShop QLD, Brisbane
3D Scan / Technician, Front Desk Service
Front desk service was very friendly and professional. Sonia my SDC technician ran me through product answering all my questions and made me feel very comfortable. Would highly recommend Sonia the SDC technician. Will give updates when I receive my SDC box and start treatment.
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