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Queen St, Brisbane Smile club
Today was amazing! Lauren and Ali were very helpful and made the experience an enjoyable one. I am very excited for my new smile thank you to the team there
Top notch service
From the moment I walked in, I was greeted with personable and knowledgeable staff.
I was very impressed with the technology and the overall service. Thank you very much for everything.
The Staff were so friendly and helpful. The appointment was easy and informative and
I found the 3D scan really interesting. I am looking forward to having a new smile.
Super friendly and knowledgeable staff
I found it really helpful going to the store as I had difficulty with the putty at home. The 3d scan was quick and I know the aligners will it perfectly now.
Can't wait for end result
The staff are so friendly and understanding. Lauren helped me feel positive about myself, she gives off beautiful calming energy
I loved the 3D scan
My daughter and son inlaw have been here and their teeth are look amazing
Friendly and professional.
Staff were really friendly, professional and efficient.
One appointment and everything was explained really well. I am truly amazed by the scanning technology, very impressive… a new smile within 4 months hopefully!
Very lovely staff! Had a really good experience
The staff were very lovely, inviting and helpful. Overall I had a really good experience with the Brisbane shop and would definitely recommend others to come to the Brisbane shop.
Staff were very friendly and made the process simple and easy. Doesn’t appear to be any hidden costs, fair price, no extra appointments needed. The technology looks really impressive, Can’t wait to see results!
Can't recommend this product enough
Having now completed my journey to 100% better & straighter teeth - I would recommend Smile direct club to anyone. Braces were going to cost me over 6k but I got the same results for 2.7k with the SDC treatment. Easy to use and the ability to take them out if I was going out for dinner/drinks.
The team were quick to fix problems (I got sent 2 uppers in one of my packs) and sent out retainers even though I tried the wire retainer for a while. Shipping is slow but worth the wait. Now I can't even remember my crooked smile.
Amazing customer service
Lauren B at Smile Direct Brisbane couldn't have displayed better customer service skills. Every question I had was answered. Lauren went above and beyond to ensure I was looked after. The consultation is quick and feels really professional.
Excellent customer service so far
The website has been easy to use and booking and rescheduling appointments were easy as well, all online. The staff at smile direct have been very professional, knowledgeable and friendly. There was no waiting for my appointment once I was in store. Thank you
- SmileShop QLD, Brisbane
Great customer service!
Can’t wait to get these shipped to me, went in for a scan today and the lady that did it was super nice! Explained everything in perfect detail including prices and how it works.
EXCELLENT CUSTOMER SERVICE = PEACE OF MIND
I visited the Queen Street outlet and was greeted by the manager. I had many questions but was relieved to have a short conversation with the manager who walked me through the product, the company, the payment and delivery process. I was shown the product and was able to handle it. All my questions were answered in a professional and timely manner. This short but important step was excellent as it put my mind at ease. Thank you.
Hey Lauren! Thank you so much for today. You did a great job analysing my teeth and I felt super comfortable during the entire process! Definitely pleased with customer service
Really great experience
When I first went for my consultation with Smile Direct Club, the staff were very friendly and professional. I was attended to by Lauren B, who showed a great deal of interest in the issues with my teeth. From the moment I walked into the place, I felt very welcomed by both the consultant and dentist. Love their service and advice.
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