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Great service and super friendly.
Aradia was a amazing host and explained everything very clear during the process. All the great service makes me more excited about getting and using my aligners, can't wait for it to arrive and to use!
Awesome service from the moment that I walked in the door. Made to feel welcome and the team couldn’t do enough with information and tips etc. Terrific product and am excited for my new smile :) Very happy!
Step into the future....
Amazing tech, super friendly staff who were very thorough. Camille was very knowledgeable and was able to answer my private health rebate questions which I was still skeptical about after leaving, but turns out she was right about everything!
Should have done this soon
Really friendly team, made me feel very comfortable. Simple process. From the time you walk in you get great service, definately better experience than a trip to the dentist to be measured for braces
Ali was super welcoming and friendly. He took the time to get to know me and my situation. Also had great chat. Good and efficient service and really informative. Looking forward to getting started. :)
Staff members were extremely welcoming and happy to explain every step of the journey and to answer all my questions! I felt confident that I made the right decision by choosing smile direct club!
The staff were friendly and helpful. The scan process was very easy as well. I didn’t feel pressured to sign away or give any of my banking details at the visit. The operator kindly discussed payment options and gave me the contact number to call when I was ready. I felt she may of been new to the job as she was extremely (if not a little to) enthusiastic the whole time. I am keen to see what the orthodontist report shows. I had a lot of contact before the initial visit but day two after the visit and I have only had one system generated e...mail stating I will get a report within 3days. I am guarded as the whole process is new in Australia so I explained I will not provide credit card details until I have a report. Whether this is holding the whole process up or not I am not sure. I am excited to see if everything comes together as it is a great concept.
Sonia Was Wonderful
Wow. Everything about my appointment with Sonia was fabulous. She put me at ease right away and explained everything so well and clearly. Some things about the process I didn't get right away, so she patiently explained in different ways and made sure I was comfortable and understood before she moved on. She also asked loads of questions about my main teeth concerns so she could be as detailed as possible in her report. What a fabulous SmileDirect ambassador. Thank you :-)
So far so good!
The consultation was a pleasant experience. Hopefully my teeth will be deemed suitable for the most affordable straightening system I’ve been able to find. Very positive and I’ve recommended to others to make an online appointment and give it a go! Thanks very much for the opportunity and lovely gifts as well.
I cannot wait to start my Invisalign journey! A big thank you to Sasha and the rest of the team at the Brisbane clinic who payed so much attention to me as soon as I walked into the office. Sasha informed me on everything and made sure that every last detail was accounted for. A true asset to this company. Cannot thank you guys enough!
Excited to see my final smile
Impressive state of the art technology with a thorough explanation of what to expect, the payment plan is an amazing option which is affordable for anyone who is looking for teeth straightening!
Great technology and staff
The 3d impression of my teeth was a live video and an imagery screen. It made me see exactly what my teeth look like without my mouth or gums. The staff member Sonia was friendly and helpful.
Friendly staff. Nice experience.
Thank you Aradia for your help during the session. Really helpful.
I find it very pleasant and informative.
Looking forward to seeing the result.
This new technology really impressed me. Thanks again. Cheers.
Our app with Aradia was very informative, she answered all our questions perfectly. Glad to say me and my fiancé are getting the perfect smile for our up and coming wedding. Can’t wait to see the results.
Friendly and Informative
Sasha was really lovely and helped answer all of my questions. The process was quick and easy and they gave me all the information I needed to make an informative decision. Thank you!
Sonia and Ali were very professional and helpful and were both able to answer all my questions. It made the experience really easy and would definitely recommend. Looking forward to receiving the aligners.
The whole setup process has been so simple! I made the booking online, went into the office to have my 3D scan done and was set up in under an hour. The team are very friendly and made me feel completely at ease
Special thanks to Camille!
Best thing since sliced bread!
I never thought I would be able to get straight teeth so cheap! After being quoted almost $10k for my teeth procedures there is no way I could afford to get a beautiful smile before my wedding next year :( until now! This is a perfect option and so much less hassle! One appointment and you’re good to go! Plus the appointment was so much fun and so vibrant, Sasha took extra care to make me feel relaxed and fully informed! I can’t wait to show off my new smile especially at my wedding !
informative and great people
Staff are really helpful and informative. At first thought it was some kind of scam and thought it was too good to be true! The staff were so professional, honest, helpful and down to earth.
Service, help = 10/10
The service provided was professional, answered all questions and left me feeling confident and excited to undertake treatment with smile direct as quickly a second possible. I was left with no second guessing or wondering. It was a great experience all round.
sonia helped a lot n thanks for the experience of 3d technology. N great ur in Brisbane now for I don't have to fly over seas which is great n.
Thorough, personalised, caring & top notch!
So happy from the minute I walked through the door! The staff were so helpful & caring, I couldn't be happier! New smile has been a long time coming, this way is the only way.
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