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SmileDirectClub SmileShop QLD, Brisbane
This product is not advertised enough. It is soooooo much more affordable than previously quoted by Orthodontists.
Its an easy product to use. My daughter only uses the night aligners and she started seeing results in the first week. It's incredible.
Always very friendly & informative staff. Can't wait to see the finished result of my smile. The staff are very helpful & always willing to lend a hand with any information asked for.
We're so happy to see this review. Thank you so much!
Having now completed my journey to 100% better & straighter teeth - I would recommend Smile direct club to anyone. Braces were going to cost me over 6k but I got the same results for 2.7k with the SDC treatment. Easy to use and the ability to take them out if I was going out for dinner/drinks.
The team were quick to fix problems (I got sent 2 uppers in one of my packs) and sent out retainers even though I tried the wire retainer for a while. Shipping is slow but worth the wait. Now I can't even remember my crooked smile.
Wow! This means a lot to us, Sophie. We sure are proud of both our team and the technology we use in order to give our customers a cost-effective and convenient option. Thank you so much for your kind words of support.
- 4 reviews
Each time I have had to contact Smile Direct they have been very professional and have always responded shortly and fixed my concern or issue. The new location of the Brisbane store was way easier to find and still great service. This time I needed new scans for my refinement which was on offer. Staff is so helpful and friendly too at the Brisbane Store
Glad to hear about your experience, thanks for the high star review!
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- 2 reviews
Popped in-store in Brissy to get a scan for a touch-up to my existing treatment and I was blown away by the friendly courtesy staff who were so helpful and engaging.
Happy to hear about your experience! thanks for the high star rating!
- 2 reviews
Excellent visit today . The staff were very courteous and helpful with my evaluation. I would recommend this shop to anyone that needs their realignment. The visit was pleasant and the staff were very informative.
Hi there, Max. Thank you for sharing this experience with us! We always love to read how much our customers enjoy their appointments :)
Smile Direct were great to deal with. They give a bit of the hard sell, but I can't fault their product or service from my experience. The postage can take a while, but talking to them via their Facebook page gets you a quick response. I'm delighted with the improvements to my smile.
Thank you so much for sharing, Rachel! This means the world to us. If you need any help in the meantime, don't hesitate to send us an email at reviews@smiledirectclub.com. Best regards,
The attention was great as usual. I am almost finished with my treatment. So far pretty good! They are very professional and care about what i want and want. I recommend it!
Cynthia, we're proud of our team – thank you so much for the shout out!
This was my 3rd visits to Smile Direct, staff member was nice and helpful as always. She has advised me how to and where to discuss my concerns when I mentioned about lower teeth not lining up. Gentle 3D scan too. Thank you!
Hi there, Hannie. We are so glad to see you had a nice time at our Smile Shop, we appreciate you sharing your experience!
Find out how SmileDirectClub SmileShop QLD, Brisbane compares to other Dental Services
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This is the 3rd time I have had a review on my smile journey and I cannot fault the professional, knowledgeable friendly staff at Brisbane cbd store thank you again
Thanks so much for your feedback, we’re really appreciated it. If you ever need our assistance don't hesitate to reach out at reviews@smiledirectclub.com.
The SDC member was extremely helpful, scans were quick and I left feeling confident that I was in good hands. The progress in only 6 months has been phenomenal, I’m looking forward to the next stage of refinements.
Steven, thanks for your kind comments about our team.
The ladies behind the counter were lovely and polite. The person who performed my scan was very accomodating and took her time to explain everything she was doing. I felt very comfortable the entire time and am confident in smile direct club.
Hey, thanks for sharing. This is totally the experience we want you to have. We cant wait to see the results.
Find out how SmileDirectClub SmileShop QLD, Brisbane compares to other Dental Services
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Sonia was very professional, very helpful and was able to answer my queries in a very caring way. The face to face visit was very accessible with parking very close by.
Awesome! thanks for your review Janelle, we'll continue working hard to provide the best customer experience possible, one step closer to get the smile you deserve!
Lauren was super friendly and welcoming, second time seeing her, which was nice. So quick and easy. The new store is in a great location and very professional looking. Thanks
Thank you for taking the time to leave a review and putting a smile on our face!
- 3 reviews
From entering the shop you are made to feel so welcome. I was in the shop for a review scan so they can just perfect my smile more. The scan was painless & very quick. A great big thanks to Sonia who made the appointment great & explained everything. I would highly recommend Smile Direct to make you happier with your smile.
Hi Jax, we strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.
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Sonet, your wonderful feedback and rating mean a lot to us.