1 photo
SmileDirectClub SmileShop QLD, Brisbane

SmileDirectClub SmileShop QLD, Brisbane (page 3 of 9)

4.7 from 176 reviews · View Statistics

Reviews

4.8

134 reviews
Previous
Next
Pasene Silao
Pasene SilaoSouth East Queensland, QLD
  • 2 reviews

DENTAL EXPERIENCE

published

My experience at the Smile Direct Club in Brisbane was very welcoming . especially Ali and Sonia ! . they were both great and made me feel very comfortable during my visit ( especially when I have a massive fear heading to a dentist ) . Sonia was really clear and thorough about every detail and Info of the process and did such a amazing job ! definitely will recommend to others about this clinic (:

1 comment
SmileDirectClub
Joy S.SmileDirectClub

Hi Pasene, thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!

Corinne miles
Corinne milesSouth East Queensland, QLD

Consult was brilliant, very informative. Fingers crossed for approval

published

Sonja was very lovely and understanding, she explained everything brilliantly. She answered all my questions, and explained the whole process. Fingers crossed I can get approved for a treatment plan

1 comment
SmileDirectClub
Joy S.SmileDirectClub

Hi Corinne, it's always our top priority to leave our customers excited and informed. Thank you!

Other Dental Services

 
 

0.0
(1,234)
Jasmine Mann
Jasmine MannSouth East Queensland, QLD
  • 2 reviews

Quick Detailed and Friendly Service

published

Ali and Sonia from the Brisbane office were great. Quick yet very detailed and always allowed for questions. Clear communication and the space felt very covid safe. Definitely have had a wonderful start to my SD journey.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

We're so happy to read this. Thank you, Jasmine!

Dental Services

Find out how SmileDirectClub SmileShop QLD, Brisbane compares to other Dental Services

Know better, choose better.

Compare all
Roché Robertson
Roché RobertsonSouth East Queensland, QLD

Amazing!!

published

Polite and helpful staff!! Made me feel super comfortable to show my teeth as I’m insecure about them. Answered all my questions and also got a great gift bag from them :)

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you so much for the positive review!

Yasminia
YasminiaSouth East Queensland, QLD

New Smile

published

The staff was so friendly and very polite. I was very nervous but they made me felt very relaxed. They went through all the information, so I did not need to ask any questions.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Yasminia, we love seeing this!

Nat26
Nat26South East Queensland, QLD

Consultation visit with 3D scan

published

Great vibe from staff, very kind and friendly! They answered all my questions and made me feel comfortable, I also got $150 off my aligners and a free whitening kit!

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you again for taking the time to share a review! We truly appreciate the support.

Promising

published

Session was informative & practical. The concept sounds very promising in that it will achieve the teeth rectification at a fraction of the cost of braces all from the convenience of home, avoiding time consuming orthodontist appointments.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you for the 5 star review!

FranM
FranMSouth East Queensland, QLD

Super service

published

A very comfortable and relaxed environment, yet polite and professional throughout. Lauren B and Ali were informative and easy to talk to.
A lot of useful information given in clear non-jargon vocabulary.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Fran, we really appreciate your positive review!

Other Dental Services

 
 

0.0
(1,234)
Nga
NgaBrisbane
  • 4 reviews
  • 4 likes

Great First Time Experience

published

I received great customer service from Lauren and Sonia for my first experience.
Very detailed information given to me and
I would recommend Smile Direct Club to anyone who is thinking about getting clear aligners.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Nga, we really appreciate your feedback!

Dental Services

Find out how SmileDirectClub SmileShop QLD, Brisbane compares to other Dental Services

Know better, choose better.

Compare all

Great service and impressive store

published

Very helpful, polite staff.
Extremely professional set-up.
Couldn’t fault it.
Would highly recommend.
The two staff members we saw were enthusiastic and knowledgeable. Thank you to ‘the two Lauren’s’ for helping my son get excited about straightening his teeth!

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Hello Bris, thank you; we appreciate your feedback!

Liz
Liz
  • 2 reviews

Great service

published

Staff were friendly, on time, efficient and professional. The appointment was easy and straight forward and communication before and during was exceptional. I am excited to start my journey - it really couldn't have been simpler!

1 comment
SmileDirectClub
Joy S.SmileDirectClub

We're so happy to see this review. Thank you so much!

Sonia is probably the nicest person in Australia! Very professional and covid safe

published

I had my first appointment today in Brisbane and I’m excited to start this journey. The staff was incredibly friendly, ask for Sonia, very informative and helpful. They answered all my questions and clarified all my concerns. Now let’s wait and see if my new smile is as good as the first impression.

1 comment
SmileDirectClub
Joy S.SmileDirectClub

Diogo, thank you for your kind words and this wonderful review!

Steph
StephSouth East Queensland, QLD

Great Experience

published

I have been thinking about doing this for years but just never did, so glad I finally bit the bullet!! Such an easy process! Everyone was lovely too, highly recommend making an appointment.

1 comment
SmileDirectClub
Joy S.SmileDirectClub

Steph, it's always our top priority to leave our customers excited and informed. Thank you!

Mirjana Kataric
Mirjana KataricSouth East Queensland, QLD

Amazing Customer Service

published

Thank you to Sonia and Lauren in Brisbane City for making me feel welcome and comfortable during my 3D scan, answering all my questions and explaining the process so well.

1 comment
SmileDirectClub
Joy S.SmileDirectClub

We are loving your enthusiasm, Mirjana! This means the world to us -- thank you so much.

Other Dental Services

 
 

0.0
(1,234)
Jamie-Ann W.
Jamie-Ann W.South East Queensland, QLD

Unexpectedly Awesome

published

Loved meeting Lauren. She made us feel so welcome!! Very excited for my daughter to take this journey. All anxiety immediately squashed at the door. Thank you Lauren for everything!

1 comment
SmileDirectClub
Joy S.SmileDirectClub

This is so exciting to hear! We are thrilled about this feedback. Thank you for the support!

Dental Services

Find out how SmileDirectClub SmileShop QLD, Brisbane compares to other Dental Services

Know better, choose better.

Compare all
Page 3 of 9
See all SmileDirectClub reviews

Questions & Answers

Sorry, there are no questions about SmileDirectClub SmileShop QLD, Brisbane but you can read 29 questions about SmileDirectClub.

Get an answer from our members and SmileDirectClub representatives

SmileDirectClub SmileShop QLD, Brisbane

Details

Compare all 21 SmileDirectClub
CategoryDental Services and Physical Shops
Compare all 21 SmileDirectClub
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.