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SmileDirectClub SmileShop QLD, Brisbane

SmileDirectClub SmileShop QLD, Brisbane (page 5 of 5)

4.7 from 191 reviews · View Statistics
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Reviews

4.8
124 reviews
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Such great customer service

published

Aradia from the Brisbane Smile Direct was extremely encouraging and professional. She made my experience very pleasant and was efficient in getting the job done and took the time to answer any and all questions I had posed. Thanks Aradia :)

SmileDirectClub
SmileDirectClubSmileDirectClub

This is why we do what we do. Thank you for the feedback, Isabelle!

Sharon
SharonDarling Downs, QLD

Excellent Service

published

My experience at was excellent. Very professional service with friendly informative and efficient staff and my consultant Sonia was absolutely outstanding! Everything was well explained and well presented. The 3D scan was very interesting to see, and I can’t wait to get started. Great location!

SmileDirectClub
SmileDirectClubSmileDirectClub

Sharon, thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!

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(1,234)
Sara
SaraSouth East Queensland, QLD

Most wonderful experience

published

I had the most amazing experience at SmileDirectClub here in Brisbane City, Australia. Sonia, my smile guide was absolutely Brilliant! Would most definitely recommend the SmileDirectClub to anyone. Thankyou so very much, much love :)

SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you again for taking the time to share a review! We truly appreciate the support.

Georgia
Georgia
  • 3 reviews

Easy Peasy - fabulous!

published

My visit to the Brisbane Smile Shop was quick and easy. I was given all of the information needed and any questions I had were answered thoroughly. I am excited for the next step towards a fabulous smile.

SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you again for taking the time to share a review! We truly appreciate the support.

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Awesome and relaxing first consultation

published

Sonia and the team were very professional and considerate to myself and my waiting children. I felt comfortable and reassured by them. Sonia went through each step in a timely and thorough manner. Highly recommended their service to all

SmileDirectClub
SmileDirectClubSmileDirectClub

We truly appreciate you sharing feedback with us, Harriet!

Kimmy
KimmySouth East Queensland, QLD
  • 2 reviews
  • 1 like

So easy it was insane.

published

Found Smile online or they found me! Made an appointment in 2 secs and whole process was so easy it was AMAZING! Friendly caring and professional staff. Cannot wait to see Sams new SMILE

SmileDirectClub
Joy S.SmileDirectClub
Alison G.
Alison G.South East Queensland, QLD

Easy and professional experience

published

The whole process from booking an appointment until going home with my paperwork etc, was easy, professional and quick. Sasha explained absolutely everything , clearly and succinctly.i was happy with the option of payment plan and also clear instructions for private health insurance claims.

SmileDirectClub
Joy S.SmileDirectClub

Alison, our goal is to make sure all customers walk away informed, educated, and excited. Thank you for taking the time to leave a review!

Jasmine
JasmineSouth East Queensland, QLD
  • 2 reviews

So happy I could cry!!

published

Both Sonia and Ali were so welcoming and ensuing that this company was my best option. I was sceptical going into this but I’m so happy that I did.
Thank you Sonia!

SmileDirectClub
Joy S.SmileDirectClub

This is why we do what we do. Thank you for the feedback, Jasmine!

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Y.A.S.
Y.A.S.South East Queensland, QLD

Great service and super friendly.

published

Aradia was a amazing host and explained everything very clear during the process. All the great service makes me more excited about getting and using my aligners, can't wait for it to arrive and to use!

SmileDirectClub
SmileDirectClubSmileDirectClub

This rating means the world to us. Thank you for taking the time to leave a review!

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Meredith
MeredithSouth East Queensland, QLD

Step into the future....

published

Amazing tech, super friendly staff who were very thorough. Camille was very knowledgeable and was able to answer my private health rebate questions which I was still skeptical about after leaving, but turns out she was right about everything!

SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you for taking the time to leave a review and putting a smile on our face!

Should have done this soon

published

Really friendly team, made me feel very comfortable. Simple process. From the time you walk in you get great service, definately better experience than a trip to the dentist to be measured for braces

SmileDirectClub
SmileDirectClubSmileDirectClub

This is why we do what we do. Thank you for the feedback, Dean!

Other Dental Services

 
 

0.0
(1,234)
Jacq
Jacq
  • 2 reviews
  • 1 like

Thanks!

published

Ali was super welcoming and friendly. He took the time to get to know me and my situation. Also had great chat. Good and efficient service and really informative. Looking forward to getting started. :)

SmileDirectClub
SmileDirectClubSmileDirectClub

This is so exciting to hear! We are thrilled about this feedback. Thank you for the support!

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Tereza
TerezaSouth East Queensland, QLD

Fantastic experience!

published

Staff members were extremely welcoming and happy to explain every step of the journey and to answer all my questions! I felt confident that I made the right decision by choosing smile direct club!

SmileDirectClub
SmileDirectClubSmileDirectClub

We're so happy to see this review. Thank you so much!

max
maxSouth East Queensland, QLD

Sonia Was Wonderful

published

Wow. Everything about my appointment with Sonia was fabulous. She put me at ease right away and explained everything so well and clearly. Some things about the process I didn't get right away, so she patiently explained in different ways and made sure I was comfortable and understood before she moved on. She also asked loads of questions about my main teeth concerns so she could be as detailed as possible in her report. What a fabulous SmileDirect ambassador. Thank you :-)

SmileDirectClub
SmileDirectClubSmileDirectClub

Max, we're thrilled to see your kind review!

Crystal Haines
Crystal HainesSouth East Queensland, QLD

Amazing service

published

I cannot wait to start my Invisalign journey! A big thank you to Sasha and the rest of the team at the Brisbane clinic who payed so much attention to me as soon as I walked into the office. Sasha informed me on everything and made sure that every last detail was accounted for. A true asset to this company. Cannot thank you guys enough!

SmileDirectClub
SmileDirectClubSmileDirectClub

Thanks so much for the review! We work hard to make sure every customer has the best experience in the best environment, and we are happy to see that reflected in this review.

Hayley J.
Hayley J.South East Queensland, QLD

Excited to see my final smile

published

Impressive state of the art technology with a thorough explanation of what to expect, the payment plan is an amazing option which is affordable for anyone who is looking for teeth straightening!

SmileDirectClub
SmileDirectClubSmileDirectClub

Hayley, thank you for your kind words and this wonderful review!

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