??!
1 photo
SmileDirectClub SmileShop QLD, Brisbane

SmileDirectClub SmileShop QLD, Brisbane (page 4 of 8)

4.7 from 159 reviews · View Statistics

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Sammy

SammySouth East Queensland, QLD

Great experience! Can't wait for the perfect smile.

published

Enjoyed my experience at Smile Direct! Staff were friendly and made me feel really comfortable. We're able to answer all my questions in a friendly and professional manner. Very clean and tidy business.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Thanks for making us smile, Sammy!

Similar opinion? Write a review on ProductReview.com.au!
sapana sen

sapana senSouth East Queensland, QLD

Great experience

published

I had a great experience with smile direct team. Soniya was my guide and she is amazing and very friendly. She explained me each step thoroughly. I can’t wait for my aligners to come and try it.
Thank you.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

We strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.

Similar opinion? Write a review on ProductReview.com.au!
Daniel

DanielSouth East Queensland, QLD

It was a great experience

published

The team at smiledirect are just wonderful, very friendly, I will definitely recommend to anyone go try for themselves, and make you comfortable about yourself and makes it easier to explain everything and ask questions

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Hello Daniel, thank you; we appreciate your feedback!

Similar opinion? Write a review on ProductReview.com.au!
Dental Services

Find out how SmileDirectClub SmileShop QLD, Brisbane compares to other Dental Services

Know better, choose better.

Compare all
Sasha Finney

Sasha FinneySouth East Queensland, QLD

Very slick and professional

published

Very clean and professional. Each step was explained thoroughly. I am looking forward to receiving my aligners. The tech was very knowledgeable and a perfectionist with the scan process. A very pleasant experience.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Hi Sasha, thank you for taking the time to leave a review for us at SmileDirectClub. We're so happy to read this!

Similar opinion? Write a review on ProductReview.com.au!
Christine

ChristineSouth East Queensland, QLD

Dentist Vickie is wonderful

published

I was promised a 5 start experience and I can confirm thats what I experienced. Our greeting was very friendly but the standout was the amazing and seamless experience with dentist Vickie.

I can't wait to receive my aligners and get my straightening under way.

Thank you Vickie and Smile Direct for contributing to a long time dream.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

This is what we like to see! Thank you for the kind words, Christine.

Similar opinion? Write a review on ProductReview.com.au!

Great experience

published

Vickie was amazing! Very friendly & professional. She made the experience comfortable as well as clearly explaining the process. She is definitely an asset to your team!! Also the offices are very cool.

1 comment
SmileDirectClub
Joy S.SmileDirectClub

Bec, we're delighted to read your review!

Similar opinion? Write a review on ProductReview.com.au!
Lavinia G.

Lavinia G.South East Queensland, QLD

Great so far!

published

Went in for the scan yesterday and information on my kit. Customer service was excellent and my Smile Guide, Lauren was most helpful and friendly. She answered all my questions professionally and didn't judge my gross teeth. I'm super excited about my treatment and hopeful it works.

1 comment
SmileDirectClub
Joy S.SmileDirectClub

Thank you so much, Lavinia!

Similar opinion? Write a review on ProductReview.com.au!

Thanks Lauren

published

Consultation was easy informative and very friendly. All details about the process was explained from start to finish. Many thanks to Lauren and all involved for their help and encouragement.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Hi Greg, thank you so much for your positive comments about SmileDirectClub!

Similar opinion? Write a review on ProductReview.com.au!
Jade

JadeSouth East Queensland, QLD

Great customer service

published

I just had my appointment with Sonia today in Brisbane city. I was super impressed with how professional and kind she was. She made me feel really comfortable and I am real00000ly excited to start my Smile process :)

1 comment
SmileDirectClub
Joy S.SmileDirectClub

Jade, we really appreciate your feedback!

Similar opinion? Write a review on ProductReview.com.au!
Dental Services

Find out how SmileDirectClub SmileShop QLD, Brisbane compares to other Dental Services

Know better, choose better.

Compare all

Dental Excitement!!

published

Vickie was an excellent consultant, putting me at ease and answering all my questions. She took me through the purple box and showed me everything I will receive - very exciting. Everyone was very friendly and helpful - Highly recommend.

1 comment
SmileDirectClub
Joy S.SmileDirectClub

Natalie, we love seeing this!

Similar opinion? Write a review on ProductReview.com.au!
Caitlin

Caitlin

  • 2 reviews

Amazing customer service!

published

My consultant Vicki was so helpful in answering any questions I had and I left feeling confident in my decision to proceed with my treatment. Would definitely recommend. Thanks Vicki!

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Caitlin, we're delighted to see this!

Similar opinion? Write a review on ProductReview.com.au!
Marianna

MariannaSouth East Queensland, QLD

  • 2 reviews

Looks like a winner

published

I was impressed by the service and the wonderful 3D software used for the scan. The assistant Vicky was wonderful. She put me at ease through the process and answered all my questions.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

We're so happy to see this!

Similar opinion? Write a review on ProductReview.com.au!
Jeni W.

Jeni W.South East Queensland, QLD

It was so easy and fast

published

They are significant cheaper than Invisalign. Lauren my consultant was great at explaining. Everything was set up and she did it with her quickest hand! I would highly recommend this!

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

We are grinning from ear to ear. Thank you for the support, Jeni. We are always here for you!

Similar opinion? Write a review on ProductReview.com.au!

Seems Amazing

published

Sonia was very friendly and she helped me a lot, she was very patient and answered me a lot of questions professionally. Everything sounds amazing, Im really looking forward to my smile journal!!

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

It's always our top priority to leave our customers excited and informed. Thank you!

Similar opinion? Write a review on ProductReview.com.au!
Sophie H

Sophie HSouth East Queensland, QLD

Great customer service!

published

Sonia was a great consultant, answered all questions and provided a great service. Very professional in her work and Would recommend her to anyone going to visit the brisbane one!

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

We're proud of our team! Thank you so much for the shout out, Sophie!

Similar opinion? Write a review on ProductReview.com.au!
Dental Services

Find out how SmileDirectClub SmileShop QLD, Brisbane compares to other Dental Services

Know better, choose better.

Compare all
CKC

CKCSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Great experience

published

Great service. Happy staffs. Novel business. Amazing technology. Every step of the treatment is thoughtful and simple. Thank you Lauren and Ali (from Brisbane city store)! Cant wait to get things started.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

This is what we like to see!

Similar opinion? Write a review on ProductReview.com.au!
Ariya

AriyaSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Very friendly and professional

published

They were very professional, friendly staff members, they were very welcoming and gave all the information. Love the 3D scan. great service and. To save time, you should ring them when you arrive at the building. definitely recommend :D

  • Thumbnail
  • Thumbnail
1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Thank you so much for sharing, Ariya!

Similar opinion? Write a review on ProductReview.com.au!

Great Customer Service

published

Vickie was very friendly and professional with helping me get started. Can't comment on much else as I haven't seen results yet but Vickie helped me find confidence in the product and I'm very excited to hopefully soon be able to securely smile in front of a camera lol.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Chris, we strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.

Similar opinion? Write a review on ProductReview.com.au!

This is Perfect!!!

published

The staff Sonia was lovely, friendly and amazing. She answered me a lot of questions and said detailed about the whole things. The service is good and I can't wait to start.

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

We're thrilled to see this!

Similar opinion? Write a review on ProductReview.com.au!
Tania

TaniaCentral Queensland, QLD

  • 3 reviews
  • 1 like

cant wait to get started

published

such a lovely young girl. Very informative and an easy experience. Excellent customer service no waiting and very simple process. I think the young girls name was Lauren and she was just lovely. I cannot comment on the product quality when I have not received any of the products and used them... you need to change that question

1 comment
SmileDirectClub
SmileDirectClubSmileDirectClub

Tania, we really appreciate your feedback!

Similar opinion? Write a review on ProductReview.com.au!
Page 4 of 8
See all SmileDirectClub reviews

Questions & Answers

Sorry, there are no questions about SmileDirectClub SmileShop QLD, Brisbane but you can read 29 questions about SmileDirectClub.

Get an answer from our members and SmileDirectClub representatives

SmileDirectClub SmileShop QLD, Brisbane

Details

Compare all 21 SmileDirectClub
CategoryDental Services and Physical Shops
Compare all 21 SmileDirectClub

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.