- Verified customer
China 10 days
We did 10 day China tour, lovely English speaking tour guides - Ingrid 8 days & Betty 2 days, unexpected tours ate into our spending money , and if you didn't do them you sat on bus or left somewhere up to 3 hours alone , you arrive Hotels very late evenings * every day * and our return flight to Australia from xian took 3 plane flights to get home 22 hours in time, wasted time again , overall food was amazing, Hotels are out of town 2 hours + but modern , you cant explore bejing at night its too far , except xian your in city hotel and its ol...d, its a very fast paced holiday, a lot of travelling on buses, no toilets on buses ( pack toilet paper, hand sanitizer, practise squats ), so I suggest you go every chance you get if bus stops, China was a great amazing holiday but the organisation sna Tours with other people travelling differently, left us with wasted time group of 8 +, especially coming home, our Sydney friends had direct flight home, we didn't Would consider SNA again but ask more questions on flights and additional information on tours. Also if you plan to swim you need swimming cap in all of China swimming pools very strict on that, they also did our application visa, extra cost but much easier for travelling, for the price overall okay
From being put into another group at airport this is where it went down hill. Between the 2 tour guides did not want to put us on the tour first day we missed out on the great wall. The head office blatantly loe to us saying tour guides did offer to us but was lies. So we basically told we was in the wrong and apparently break down in commutation from the tour guides which eventually we missed out on tours.
Would not recommend SNA to anyone.
booking fast and accurate for 8 days in China. Chengdu hotel better than expected, visit to Pandas to strenuous for me. Beijing and water city hotels perfect, guide Lili was very helpful and well organised. Food very good, transport good but to much travel as hotels far from city venues. All in all deserve recommendation.
14 day enchanting china
Enjoyed most of this trip. Lots of extra costs involved added to overall deal. Meals were adequate. Hotels were hours out of CBD esp in Beijing, which made wasted hours of bus travel back and forth every day. Kevin in Xi'an was great. Other guides were less organised.
An Amazing Adventure In An Amazing Country.
My friend and I recently returned from a nine day SNA tour of China. SNA tours were amazing and their tour guides were great especially William who was exceptional. The accommodation was more than we expected and we were quite amazed with the quality. The meals were ok but got a bit boring. The tours were very well organised and didn’t disappoint. We wouldn’t hesitate to recommend SNA and wouldn’t hesitate to travel with them again.
Good but slightly çlouded by our first experience of a tour guide representative.
China 10 days. Sydney Thursday 6th June, arrival Beijing Friday 7th June.
Booked with Travel Asia via Groupon.
Over all, this trip was better than expected. The positives: I believe we had value for money and the hotels were comfortable. Breakfast/lunch easily catered for most diets. The sights were wonderful and would come back again to see other area's of China. The people on the tour were lovely and created a experience to remember.
Yes, there were numerous additional fees for the tours, but that was made clear in the ...T&C's. The tour is full on with a lot of time on the bus/train, however, you are covering distances which would not be practical to do so in any other way. Be prepared for early mornings and late nights. The negatives: Unfortunately, our first experience with a tour representative Állan' was not favourable.
Amazing holiday and tour company!
SNA tours was incredible. We went on a tour to China and this tour was brilliant. Everything was booked and organised even on the Yangtze River Cruise, definitely take the VIP dining. We did so much and saw so much. Tour guides were excellent with fantastic English. The best English speaking guides we've had so far. They were also extremely knowledgable of each of the places we visited. Warned us when and where we needed to keep an eye on our valuables which nothing happened to anyone and allowed us to walk around the places on our own after to...ur when we asked to. They were very accommodating. The hotel stays were amazing the best we've stayed in of all tours that my dad and I have done so far this year which this is our 4th tour. Even when coming home our plane missed connecting flight due to weather, the plane company put us on a flight 2 days later but SNA put us up in a hitel for thos 2 nights and provided us all meals so it didn't put us out of pocket at all. I highly recommend SNA tours, brilliant company, amazing tour guides for a stress free everything organised tour!
China Sna tour
We have just returned from the most amazing Sna tour to China. Can’t recommend this group enough. The itinerary was amazing. The guides even better. So helpful. We had 2 extra days due to cancelled flight home from Xi’an. Our guide for the trip gave us Chinese notes so we could get ourselves up to the huashan mountains. Accommodation and meals were great and optional tours good. Would use them again and recommend to all our friends.
Exceeded all our expections & then some
My family (2 adults & 2 teenage girls) just returned from a 7 day tour of China & I cannot speak more highly of our experience. The tour guides, the food, the accomodation, the itinery was absolutely incredible. Everything was well above our expectations & we will definitely be using SNA Tours again.
Great Tour of Japan.
My husband and I did a 12 day Japan tour and it was amazing. Our Tour guide was so knowledgable and was very articulate in English. We travelled by coach and the young women driver was fantastic. We felt very safe and comfortable. Our tour guide Ivy showed us the most beautiful places in Japan from Tokyo to Osaka, Mt Fuji and Hiroshima and every other town in between, we saw many beautiful towns and cities. Hotels were very comfortable. The only thing that l can fault on our trip was that we were very rushed when we had dinner reservations at...night to finish up quickly. I think this is just the fast pace of Japan. Would recommend to put Japan on your bucket list of places to see in the world. And I hope you have the experience of the beautiful tour guide we had named Ivy. Thank you Ivy for the wonderful experience.
Awesome China Tour
We have just returned from the 19 day SNA China tour and would gladly recommend it to prospective travellers. Our tour included most highlights including our bucket list Great Wall and Terracotta Warriors. Below are some points I hope makes your decision easier.
1) Based on cost the tour was excellent
2) All the hotels were modern excellent 4/5 star
3) Supplied breakfasts were a mixture of western and Asian at each hotel. The quality of food was very good
4) All the guides were very helpful, knowledgeable, friendly and quite easy to understand ...
SNA should be FNA
We saw this tour advertised on FB for $1700 but with all the extra excursions that we bought it turned out not to be so cheap. They advertised the Terracotta Warriors and Panda Bears and when they sent us the itinerary they weren't on there and when we asked them about it they made a comment of it was Last years tour.
We caught the plane at 9.15 in the morning and got to Bangkok at about 3.30 in the afternoon then we had to wait for another plane at 8.30 which was going to Phuket then to Beijing. We landed in Beijing at 6.30 the next morning ...
Chendu Yangtze cruise Hong Kong. Far too much time wasted in travel, too far away from tourist sites. Nothing to do at hotel. Pandas lovely, shishuan opera great. Did not cater for older folk. Too many steep steps.
Webjet exclusives SNA China Tours
Do not buy at the Chinese Medical Centre it is a complete fraud. Our bus spent over 10000 AUD on Boxed generic herbs after a 5 minute consultation from a "DR". The lady on my bus just had received 9 months of extensive medical testing as she was to donate a kidney to her daughter in the next few months she was given the all clear. After her consult with the chinese herbal "dr"he said your liver and kidneys are DAMAGED. Wrote a 3 word prescription and wanted to charge 1900 AUD. The herbs come generically boxed not individualized. We had an oncol...ogist professor on our bus she was incensed. Taking advantage of vulnerable people don't get hoodwinked it is a wrought. They asked me to leave after l laughed at their 934 dollar prescription for me "You disrespectful you leave". The rest of the tour is fantastic there is lots of selling at Jade factories and to add tours dont be persuaded if you dont want but for the price it is amazing and the great wall a bucket list. Remember it is cheap there are lots of changes don't expect your itinerary to be set in concrete it varies everyone on the tour has bought different but similar tours. Food is the same but varies not alot of options. Toilets are an experience take wipes. Long long long day s 7 to 9pm lots lots and lots of walking. Trains buses and automobiles. Accommodation ranges from spectacular to average as does the food. Chinese people are not polite there are 3.4 billion of them they stare they push because that is part of their culture. We had a ball take a breath and expect what you pay for remembering that the guides are on commission and so are pushing for tours.
- Verified customer
Absolutely fantastic trip to China.
Everything went to clockwork. The random tour group of 26 people was great company. The tour guides that met us at each airport were excellent. The meals were big and delicious. We never got sick. The accommodation was superb. The place we stayed at near the Great Wall was the grandest place I have ever stayed in my life. During the Beijing Winter Olympics it will probably cost at least $2000 a night to stay there. I did have troubles contacting Hainan airlines over the phone, email and chat. SNA makes you contact the airlines for seating etc but the airline turned out to be pretty good.
Margaret and Kevin
This was the worst tour we have ever been on
This was the worst tour we have ever been on. We were promised English speaking tour guides, some could not speak English well and were unable to understand us. Some guides were very unorganised and I would say very badly trained with very little knowledge about the sites we were passing. There were times when not only did we not know what was happening, the tour guides did not know what was happening. Favourite reply to our questions was "maybe" and "later", They just wanted...to sell optional tours. We arrived after a 30 hour trip from New Zealand tired and hungry, all the guide was interested in was selling optional tours. It was not a holiday, rushing from train to bus, train to bus. One day we spent 7 hours on a train. By plane would have been 1 hour. Our group had 39 in it. We were given 2 minutes to board the trains as well as carrying our luggage then stowing it as the train moved away from the station. Friday the 12/04/2019 we should have had 3 meals. Our guide offered us 30 Yuan each to buy a meal = NZ $6.70.
Chinese Boot Camp is more appropriate...
Returned today 20/04/2019. China 8 day tour. Nowhere near expectations. Late night flight arrivals (11pm), hotel arrival 1.30AM with no dinner, you don't get told to buy water as you can't use the tap water in ANY of the hotels, depart at 7am to go back to airport to pick up other groups. Guides moved at incredible pace, older people had difficulty keeping up the pace...not much time to appreciate the views as whole tour was 'chop chop hurry hurry' no strolling at tianamen square for our group. Optional extras not worth expense except for the ...kung fu show. Tang dynasty show & dinner on last night not worth 300 yuen, and to have wait staff trying to sell you things whilst we were still eating dinner omg, costumes pretty but that's all, to have unknown meat on table (disgusting) not finding out till next day that it was donkey made me feel sick!!! Having to byo toilet paper everywhere you go, including the restaurants is disgusting!!! Most chinese people extremely rude, guides making rude comments to people about their size - appalling!!! Sna tries to cram in too much in too short of a time frame. I have done many holidays overseas but I felt like it was more like a contiki tour, have never been so excited & happy to go home. Will never go back and probably won't use sna again. Pay cheap receive cheap. Not impressed!!!!!! Not a good holiday for older people. One highlight was the people in our group were lovely!!! P.S. Cathy (li) tour guide in xian was a genuine person who did everything she could to make it memorable for us all. So glad Australia is my home!!!
This was the worst tour we have ever been on
This was the worst tour we have ever been on. To start off with we were promised English speaking tour guides, they not only couldn’t speak very good English they could not understand English, they were every unorganised and I would say every badly trained with every little knowledge about the sites we were passing. There were times when not only did we not know what was happening the tour guides did not know what was happening. They spent most of their time trying to sell us optional tours, it was just selling, selling, selling.
At every chang...
Superb tour of China
HAVE just returned from a week-long SNA tour of China, visiting Chongqing, Tianqin and Beijing. A top-value holiday during which we saw giant pandas, climbed the Great Wall of China, strolled through Tiananmen Square, visited the Forbidden City ... and more. We even took a ride on a bullet train. Our four and five-star hotels were fabulous. We had a thoroughly good time and were greatly impressed with tour guides Alice and Gina, who constantly went out of their way to ensure our group of eight intrepid travellers were well looked after. Most of our meals were included in the price. Well done SNA. We would certainly travel with you again.
Sna... ok but not for me
Having only traveled previously with an other tour company which is 14 people max on several occasions, knew this might be different however I found it not to my liking. Very rushed everywhere.
Fanny, our guide was great. Very tired though which was noticeable.
I do feel, as many more of us discussed, guides need to know more about the places, cities, landmarks, trivial but interesting places we pass by on a very long 3 to 4 hour bus drive, as there were many.
You also need a introduction of the group on the first night or maybe hand the mi...
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Questions & Answers
Can anyone who has booked with SNA tell me when they were given the flights and hotel info. Ta Mary
We received our itinerary about week before we left, and flights about 3 weeks before we left, we just returned from China
We exchanged our Aust dollars at our bank to YUAN, less chance getting fake notes, do Google search on YouTube see how to tell if fake, the holiday is fast pace, we are fit but did get to us, runners are needed , swimming caps a must for pools, toilets are mostly squatting, look for potty toilet on doors at larger places, take hand sanitiser, paper, we did cable car extra tour. Panda zoo and some temples
Can I use my credit card on the Yangtze River Cruise. Have prepaid our extra optional tours but if needed for drinks and any shopping on ship. Are going on the Gold 6 in mid October. Any extra information would be appreciated. Thank you
We have a tour booked for China in October and am wondering what vaccinations would be required
I'd firstly ask a qualified Doctor (not Product Review) which vaccinations are required for China... We received 1 combined dose of Typhoid and Hepatitis A ($149.00 each) plus Flu injections. Our Tetanus vaccine was up to date and not required.
It's also important to be vaccinated 4-6 weeks prior to travel, to give the vaccine time to work in your system, too be protected.
Happy healthy holiday to you :)
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