Great budget holiday.
Have just flown back in from 9 day 7 night China Tour. Literally just returned, this morning in fact.
Firstly dealings with SNA within Australia were excellent even down to booking our choice of seats for arrival and departure flights.
There were problems on arrival in China getting from International terminal to domestic. I feel SNA should state that you must change terminals in their iternerary as there are very, very few English speakers in China.
Accomodation in Chongqing, Beijing and Xian was top notch. The only downer was in Beijing wer...
SNA Dazzling China - 8 Days 7 Nights China Tour and Yangtze River Cruise on-board the President No 7.
Definitely value for money and the cabins were very clean, but you need to know some things you may not like such as you can only get off the cruise boat if you pay for a shore excursion even when you are docked all day in a city. The Cruise boat staff claim it is SNA Tours policy and SNA claim it is the Cruise boats policy. Who knows? They also don’t advise that some transfers are 5 or 6 hour train rides and then another hour further travel by coach, so you can say goodbye to a couple of days during transfers. We were also advised whilst on th...e first transfer to the cruise boat that we could not purchase the shore excursion on-board and needed to pay cash before we arrived. We waited until we got on-board and found we could purchase the shore excursions with our credit card, all except one shore excursion “Shibaozhai Pagoda” which we paid cash for to the SNA rep on-board the cruise boat. I have to praise the cruise boat staff as my wife got sick and we had to cancel two shore excursions on the day just before departing. They gave us a cash refund without me having to ask and we were very grateful. The local tour guides were wonderful. Brewed coffee is served at breakfast along with juice but Coffee Latte cost AUD10.00, Capuccunio cost AUD8.00 and Green Tea cost AUD10.00 per cup. Beer and soft drink are free in the dining room. Some passengers complained they paid for VIP dining bur disappointed it was the same food just upstairs in a different dining area. You have to pay to use the pool watch a movie. We flew Air China from Sydney to Chengdu, Xi’an to Beijing then Sydney and could not fault the airline. Flight attendants were very polite and helpful, the food was ok and better than what I have experience on some Qantas flights. All in all other then what I mentioned above we had a great time.
Not Guaranteed Tours
We booked a 9 day tour through TVSN to go to china and paid in full for the tour last year June. We received an email from SNA in June last year saying your booking is Guaranteed and confirmed to arrival in China on 19th April 2019. Last week we send an email to SNA and ask for the flight details and they got back to us saying that they are unable to find flights for the 19th so we have to leave on the 20th morning and have to go via Shanghai and transit time 4 hrs and we arrive Chonggoin at 10.50pm and the tour starts next day morning. They...said this is the only flight they can offer otherwise we have to get our money back from TVSN. Though they say its guaranteed that is a lie they change the booking. We want to go on a holiday and not a rush tour so we cancelled the booking and awaiting for the full refund from TVSN.
- Verified customer
China Tour 9 days
This trip was better than expected. It was excellent value for money and we could not fault the beautiful hotels and tour attractions that were organised for us. The tour leaders were very professional and friendly and the tour buses were very comfortable. All flights, domestic and international, were clean, punctual, friendly staff and comfortable to travel in. So many things were included in our price that we didn't expect eg breakfast every day, most lunches, professional tour leaders, 4/5 star hotels.
SNA 14 Day Ancient China Tour Via Scoopon/Travel Asia Tour including Yangtze River Cruise
Travelled November 28, 2018.
As a family we would give this tour 5 stars except that it would give too many the idea that they will have the mythical perfect trip and would therefore be disappointed. Do read all the other reviews..especially the negative ones to give you the best idea of what you personally may think of the tour. As one reviewer said it is "China not a resort"!! However, the whole family felt the trip was tremendous value for money and very enjoyable. China is an amazing place and changing rapidly while still clinging to and ...
Feedback on my recent 12-day China Tour taken in September 2018
I would like to give some feedback on my recent 12-day China Tour taken in September 2018.
Here were several concerns during this trip:
1. I felt rushed from the moment we arrived in China. There was no guide to meet us at the International Airport, so we struggled to get from the international to the national airport. The impact this had on me is I felt frightened, stressed and worried so this was not a pleasant experience. Furthermore, our guide did not meet us at the domestic airport but had a taxi driver meet us with a SNA ...
- Verified customer
Terracotta Warrior - 9 day China Tour
Just returned from this tour, it exceeded all expectations. Our English speaking guides Ellie (Chongqing), Wilson (Beijing and Tianjin) and Johnny (Xian) were individually knowledgeable and passionate in sharing their local history. The logistics were good but the very early flight out of Chongqin to Tianjin was a bit of a struggle after jam packed active days. The price was fantastic and the value exceptional. Thank you Ellie, Wilson and Johnny for making our trip really special. Would recommend this to everyone as the experience of a life time!
- Verified customer
A relaxed way to see China
I've just completed a 2 week tour of China with SNA, visiting Chengdu, a Yangtze River Cruise, Xian and Beijing. We had a good experience, but also there were some things to watch out for.
The good - We were picked up at the airport and transported everywhere with English speaking guides. We didn't have to worry about anything during the tour, such as transport and hotel bookings etc.
- All hotels were excellent. Far better than I would have booked for myself.
- The guides were enthusiastic and knowledgeable about their local areas.
- Verified customer
SNA Tour of India including Delhi, Jaipur & Agra
This was my second SNA tour which lived up to and exceeded my expectations for being exactly as presented. It was excellent value with no hidden costs on tour. Our tour guide Gopal, his excellent driver and assistant on the bus did a great job. Gopal was good-humoured and very knowledgeable and we learned a lot about Indian culture and the historic places we visited from him. He also offered helpful advise on making purchases at the jewellery, carpet, silk and marble businesses we visited. The hotels were excellent and the staff could not h...ave been more helpful. The food in the hotels was very good and we had two wonderful dinners in the restaurant on Level 1 at Crown Plaza Rohini in New Delhi. I added the optional two days to my tour and it was great having the extra time to settle in and shop on the last day. There were 32 people in our group in September/October, it was in the low thirties most days but we all managed to stay hydrated and interested. We asked Gopal if we could see a live show (with dancing) in Agra and he arranged for us to see 'The Saga of Love' which told the story of the Taj Mahal and it was excellent. I loved my trip to India with SNA and I am planning to do another tour with them in 2019. PS (Applying for the Indian e-Visa is a real test of your patience even when you are well prepared with all the information required including the digital photo scaled to size). It costs about $112 AUD.)
- Verified customer
Good and Bad for the Gold 6 river cruise
I will start this review with all land based tours SNA do are excellent, the accommodation is first class and the tours are well run. We finished the tour on the Gold 6 Yangtze River cruise. Before we got on we had to upgrade to a better room, around $355 aus as the rooms on offer were tiny (much like a Formule One Motel). The picture they showed on the add on TVSN as the room everyone gets was the upgrade room of which there were only around 10 on offer. All standard rooms only had single beds and only just enough room to put a suitcase down....Before I left home I paid for all the tours only to find 3 more to pay for. The drinks package for $20 a night only applied if you booked and paid before China which I paid and got. Only trouble is the Beer on offer was low alcohol Chinese beer, a choice of 6 cocktales or one bottle of wine and a Coles style coffee from the bar only. Soft drinks was Coke and Sprite only. Thats it. People without the $20 package which were most were forced to pay between $8 and $18 au for their drinks which meant the bar at most times had very few people if any and around 200 vacant seats. There were 400 passengers on board. The coffee shop in the foyer had $10 cappuccino's. Not busy either. Getting on to the food well we upgraded to VIP dining $20 a day and got the same service and food as the normal canteen. All was buffet style of which most was inedible unappealing slop all with bones fat and gristle. Soup was watery with chicken necks and feet for flavour or pig trotters. This by the way was called the western servery. All rooms were heated and set at 26 degrees. No air cond despite it being 23 most days. All Aussies I spoke to chose to turn it off but found it back on after the maid did their room. Despite all this the tour guides were exceptional and the tours were good but rushed. Advice do all the other tours SNA have and avoid the river cruise.
- Verified customer
Amazing China Tour!!!
I joined this 7 days China tour with SNA going to Chongqing, Beijing and Tianjin. I should say that this tour is good value for money and exceeded my expectations and I was so surprised by the quality of airline, hotels and above all, the service of the tour guides. I took Sichuan Airlines, which for me is excellent, stayed in Ramada Encore Chongqing, Crowne Plaza Huaia and Radisson Blue Tianjin, which are all excellent and of course my tour guides - Ellie in Chongqing and Amanda in Beijing - both are the best and 5 star (out of 5) guides!!! I will definitely recommend this tour.
Fantastic! Above my expectations!
I’ve just returned from the 9 day China tour, I must say this tour exceeded all my expectations. Our tour guides, Ken, Wilson and Johnny were all terrific, all very knowledgeable and passionate about their culture, country and heritage. Everything was very well organised and the value for money was unbelievable. We stayed in top hotels, felt very spoilt! Our group of 17 were all lovely people. I highly recommend this tour.
Our 10 day tour started in Guangzhou then to Chongqing then Tianjin then Beijing then Xian.
From the moment we arrived at Perth airport the fantastic experience started with China Southern.
The airline put us up at a 5 star hotel after a SNA rep cheerfully met us at Guangzhou.
Then SNA properly took over and I can't praise this company enough.
Every hotel they promised us was a 5 star.
Every tour they took us on was brilliant and could not have been better considering the no in our group.
We had a self organised Yangtze mini cruise with ...
SNA 9 Day China Tour
I travelled on this SNA tour off China in the tour group with fellow traveller 'Paul O', The Value for money was Expecional with flights, very good hotels and the Sights and experiences of China with Great caring Tours guides in Judy, Amanda and Sue doing there best to please all on this trip of a life time to the Wonders of China, its Culture ,People and History. My memory of this tour which started with Ajanta doing my booking in Sydney to Visiting China , the Beautiful people on the tour,and Returning by Hainan Airlines to Australia, Will last for ever. Thank You , SNA Tours it was a Great Adventure. Ray Anderson Sep 21,2018
- Verified customer
The Best China Trip For Such a Bargain Price.
We have just completed the 9 Days 7 Nights China Tour taking in Chongqing, Beijing, Tianjin and Xi'an.
I have read other reviews before booking and have to admit there was some difficulty in communication by phone with the Sydney office. I did have to visit the office in person to ensure that I was receiving a legitimate Travel deal. All information is subjective to change until the week before departure. I suppose this is how the tour is so cost effective. The flight and hotel deals are sponsored by the airlines themselves to promote the new...
Stay away (scam )
We booked a china trip with these people 4 weeks ago, They were extremely quick taking the money from my credit card, and four weeks later i have not heard a word from them. I've tried calling many times. The calls get diverted to a call center that take message for them.I've also sent emails, to get NO REPLY & no return calls. I thought it was a bit strange when i booked this trip, how quick the woman was wanting to get payment from me. Now as I've said, one month later I've heard NOTHING. I would stay right away from this business and look else where. I now need to get in touch with my bank and try and get my money back.
- Verified customer
China 12 day Beijing, Luoyang, Zhengzhou & Yangtze River Cruise
I booked this tour thru TVSN deal and it was amazing. The tour guides are very friendly, speak very good English and the hotels were 1st class. There is a lot of walking so if you are over weight or not very fit maybe look at another type of tour. The lunches and dinners are very ordinary and repetitive. SNA really need to reacess their restaurant choices. I would have rather had a discount for the food component and found my own meals as the meals in the street restaurants where much better. Make sure you book the extra tours, drink package an...d dinning room upgrades for the cruise prior to departing for your trip as they book out early. Also allow extra funds for additional tours, head set hire, photographs and buggy hire. Last bit of advice read all the documentation that SNA provide as its all there but many people on our tour just didn't read it and where complaining about the extra costs. Over all excellent value for money and China will just blow your mind.
SNA Best of VIetnam Tour
Just returned from Best of Vietnam SNA Tour and I can honestly say the whole family loved it. The accommodation was outstanding and all the staff at the hotels were obliging and helpful. Our three tour guides were all informative,knowledgeable and amusing with plenty of tips on where to go to eat and shop. Must say everything
ran like clockwork with a good balance of things to see and some free time to relax. Highlights of the trip for me were a seaplane trip over Halong Bay (optional) ,the Mekong Delta trip and beautiful Hoi An. Thoroughly recommend this tour.
Questions & Answers
Can anyone who has booked with SNA tell me when they were given the flights and hotel info. Ta Mary
We received our itinerary about week before we left, and flights about 3 weeks before we left, we just returned from China
We exchanged our Aust dollars at our bank to YUAN, less chance getting fake notes, do Google search on YouTube see how to tell if fake, the holiday is fast pace, we are fit but did get to us, runners are needed , swimming caps a must for pools, toilets are mostly squatting, look for potty toilet on doors at larger places, take hand sanitiser, paper, we did cable car extra tour. Panda zoo and some temples
Can I use my credit card on the Yangtze River Cruise. Have prepaid our extra optional tours but if needed for drinks and any shopping on ship. Are going on the Gold 6 in mid October. Any extra information would be appreciated. Thank you
We have a tour booked for China in October and am wondering what vaccinations would be required
I'd firstly ask a qualified Doctor (not Product Review) which vaccinations are required for China... We received 1 combined dose of Typhoid and Hepatitis A ($149.00 each) plus Flu injections. Our Tetanus vaccine was up to date and not required.
It's also important to be vaccinated 4-6 weeks prior to travel, to give the vaccine time to work in your system, too be protected.
Happy healthy holiday to you :)
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