I recently experienced the most amazing culture in my current Snap Fitness Club and couldn't suggest going anywhere else! All staff and members are super polite which makes working out so much more comfortable. I love coming here after work and actually look forward to it! All Snap Fitness Club Managers are great and you can see how hard they work!
Dodgey contracts and poor service
Can not cancel membership straight away, Require a 30 day cancellation period where they will still charge your account. Pretty poor from my point of view. I spoke to them directly and were not willing to provide any solutions.
disgusting service and lazy way of dealing with things
I am so disappointed in the way my membership has been handled. After signing up and attending a few times I decided this gym was not for me. the trainers were inexperienced and I just didn't like the environment. I was under contract so continued to pay and then I decided to cancel via email. I received a reply to say I owed $80 and I assumed this would be direct debited like my previous payments. fast forward to now and I'm being THREATENED by debt collectors for an amount of over $300? I received no calls or emails regarding the overdue amount? that's just lazy. had I known I would have called and paid quite happily. don't sign up. crap gyms and a waste of money and time.
Snap Fitness Yanchep is the best
Clean, new up to date equipment, fun classes, welcoming environment, great club manager. Great music system. Affordable membership with access everywhere. Personal Trainers always having fun and willing to help
Best equipment and staff
Equipment that doesn’t break!!! Unlike most other gyms in Perth, the stuff they get at snap actually lasts and isn’t always broken!!! Manager is friendly and if you ever need any help, she is there for you to assist. Wouldn’t change my gym for anywhere else!
The best 24/7 gym franchise in Australia!
Snap Fitness has rapidly become my favourite 24/7 Gym franchise simply because of it's high quality equipment, friendly staff and uniformity across all clubs. If you're looking for a new gym give them a go!
Stealing my money
Canceled my month to month contract with snap Armadale in Perth Western Australia in January, was told I have to pay a month cancelation fee. It’s been 6 months after my month cancellation fee and they are still taking my money. Contacted them in May and was told they have no record of the cancelation and will cancel from 24th May, but are still taking my money.
Claremont _ terrible experience
Having been a member of a gym almost constantly for the last 30+ years, this gym rates amongst the worst for customer experience e.g equipment out of order, filthy and the worst music at excessive sound levels ever experienced. It could well be the gym manager was tone deaf and physically deaf. However, if you did not have hearing problems before attending this gym, you would likely have problems afterwards.
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