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Snooze ACT, Canberra

Snooze ACT, Canberra

2.5 from 12 reviews · View Statistics
See the Best Furniture Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Snooze

Reviews

  • Product Quality
    3.4 (7)
  • Return Claim MadeYes (1) · No (7)
  • Warranty Claim MadeYes (0) · No (8)
  • Product Appearance As advertised (3) · Not as advertised (0)
  • Shipping
    5.0 (1)
  • Customer Service
    3.9 (7)
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SAT
SATCanberra 2600, ACT

Fantastic Service

published

Kathleen at the snooze store at the Canberra Outlet Centre was absolutely lovely. She was so helpful in finding us the bed to suit our needs and with the snooze bed finder to assist finding out pressure points it assisted in finding us the right mattress for our needs.

Customer Service
5/5
Incentivised Review No
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Harika
HarikaCanberra 2600, ACT

Exceptional service

published

Went in today to purchase a new mattress, bed head and base and Greg went above and beyond. Fantastic service!

Product Quality
5/5
Customer Service
5/5
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My girls love it!

published

We bought this in-store, the gentleman that sold us the bed was a real delight, friendly and informative. We choose this bed, as mentioned above, when the girls are older we can make them two singles. For now, the girls love sharing a room.

Product Quality
4/5
Shipping
5/5
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Daniel
DanielDickson 2602, ACT

worst customer service ever!

published

worst customer service ever! bought 2 bed frames. no updates when the promised delivery date was due. was told there was a further delay for another month. got hung up by the staff when asking if they can wave the delivery fee. very bad attitude.

Product Quality
1/5
Customer Service
1/5
Snooze
Snooze A.SnoozeSend a private message
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Don't buy from here...just don't.

published

Purchased a bed from Snooze, the frame of the bed broke within 2 weeks, they claimed I had 'moved the bed', so refused a refund. Would have thought moving a bed shouldn't break it, but I hadn't moved the bed. Terrible.

Product Quality
1/5
Customer Service
5/5
Snooze
Snooze A.SnoozeSend a private message
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Cara L.
Cara L.
  • 5 reviews
  • 1 like

happy with product, service so-so

published
Product Quality
5/5
Customer Service
2/5
Snooze
Snooze A.SnoozeSend a private message
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Nik W.
Nik W.Sydney, NSW

Picking up Our Mattress

published

purchasing our mattress was smooth and easy was great customer service Instore happy with service.
However the pickup was not so nice the gentleman that was at the warehouse/delivery centre was not efficient he didn't want to see any proof of purchase said " I dont care who you are as long as this mattress gets picked up" so glad someone else didn't turn up they would have got a free mattress on our behalf. Not caring who picks up the mattress is so wrong this will end up BAD one day someones mattress will get stolen or given to the wrong person one day. This warehouse person needs to take more care. Was Not Happy with his service.

Product Quality
5/5
Customer Service
4/5
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ac32phsl
ac32phslSydney, NSW

Be careful of buying from the store

published
Product Quality
3/5
Incentivised Review No
Snooze
Snooze A.SnoozeSend a private message
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Kati
KatiFarrer 2607, ACT
  • 3 reviews
  • 1 like

MySide Series 10 NOT WORTH THE MONEY PROBLEMS WITHIN THE FIRST YEAR

published
Shop LocationACT, Canberra
Snooze
Snooze A.SnoozeSend a private message
Kati
Kati
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Thomas
Thomas
  • 2 reviews

Problematic refund due to non-acknowledgement of 'fault status'

published
Shop LocationACT, Canberra
Snooze
Snooze A.SnoozeSend a private message
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Canberra Shopper
Canberra ShopperCanberra 2600, ACT
  • 19 reviews
  • 13 likes

Nil professional integrity.

published
Shop LocationACT, Canberra
Snooze
Snooze A.SnoozeSend a private message
Canberra Shopper
Canberra Shopper
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Venkat
VenkatCanberra

Poor Mattress Quality.

published

Bought this matress for 1400 AUD in June 2014. Mattress has already started to deform its shape. Its a very poor quality product for such a high price and brand.

Shop LocationACT, Canberra
Snooze
Snooze A.SnoozeSend a private message
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Snooze ACT, Canberra

Details

Compare all 91 Snooze
CategoryOnline Shops, Physical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
Compare all 91 Snooze
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