Snooze NSW, Alexandria

The store manager Imran was very helpful in selecting the best mattress for our family. We also can feel he is very professional in this field. We would definitely recommend visiting the Alexandria store and recommend to our friends.

I'd just started looking for a new bed after 25 years since I last bought one for myself and ran into Barry at Alexandria. He took the time to find out what I wanted (before even I knew) and now I am the owner of a sublime new Tempur mattress and adjustable base. He handled replacing the base (the original model wouldn't fit up the stairs) with professionalism and aplomb within 48 hours. I cannot recommend him and the rest of the Snooze team too highly.

Dear Barry ,

Thank-you so much for all your help, suggestions, and professional service. We went to many places to look for mattresses , but you were the most accommodating , reasonable , and personable . After we purchased our Queen bed and mattress, and all went smoothly and on time, we decided to buy another king bed for our son . Thankyou for your time, patience ,service, and great sense of humour . You made the whole exercise so easy . Wishing you all the best . With appreciation .

Hemi and Gabrielle Mizrahi

A big thank you to Nicholas (Alexandria) for his expert advice and assistance in helping us select our matresses and bed frame. We are so happy with our selections! We appreciate the time and efforts of Nick who went above and beyond in helping us find the perfect beds for our new home.

Thank you Peter, your service was friendly, helpful and informative. You took the time to answer all my queries and explain the features of every matress. You were patient with my children whilst selecting the right mattress.

Imran was extremely helpful in selecting the best mattress for my partner and I. We were very satisfied with the service that we received and weren’t pressured into buying a mattress that was more expensive. I would definitely recommend visiting the Alexandria store.

Barry made our weekend today by giving us great advice on a new bedframe and tallboy. Thank you so much for making shopping at Snooze a wonderful and easy experience.

Great customer service. Sales representative took the time to explain features of every mattress. Explained the details about delivery including time frames. Made every effort to book an appropriate day. Would greatly recommend.

I was initially overwhelmed about having to buy a mattress, but WOW... Barry made the experience so enjoyable, he was patient, knowledgeable and so funny!!! Thank you for listening and matching the perfect mattress to my needs. You're a star!

Barry is a great asset to this shop.
After visiting 4 other stores on the same day, looking for a new bed, as soon as I walked into this shop I knew I found the best person to offer me his knowledge and experience.
Very happy with my new buy, great price and quality and even happier that it will be delivered in 3 days to my house.

With two visits over two days, initially seen to by Peter and then perfectly finalised today with and by Barry, we could not have asked for more knowledgeable gentlemen who both listened carefully to our sleeping needs and then carefully supported us to what we feel was a correct purchase at a really genuine discount facilitated on the day by Barry, that made our experience a pleasure rather than a chore. We would not shop anywhere else for bedding and mattress requirements.

This store has amazing customer service and I’m very happy with my purchase and experience. Was served by Martinez who made the process easier. Was a great first time experience.

BARRY BARRY BARRY!!!!! It was a pleasure, Barry was super helpful, knew his stuff and made it a very pleasurable shopping experience. Lots of laughs, highly recommended. Michelle, Paddy, Cora.

We purchased the ‘clovelly’ bedhead & get lots of comments on how great it is- no need for sidetables due to the storage in the bedhead. We also purchased madison plush mattress (& sheets, mattress protector etc). Very comfortable. Our Removalists dropped one of the side legs & chipped it (not a comment in quality- the Removalists fault) & we emailed to get a quote for a new one & peter, operations manager at snooze alexandria replaced it free of charge- very unexpected lovely surprise and just testament to the excellent service at snooze. We plan to get our spare bed now from them after this display of good faith from snooze.

I received fantastic service from Barry, he had wonderful product knowledge, was very courteous, met my short timeline for delivery and gave me a great price! I would definitely recommend buying your next bed from this store. Many thanks once again Barry.

Imran was the Salesperson I dealt with at Alexandria. He was efficient, open to negotiation and prompt with requests for quotes, changes. This is the 2nd time I have retuned to Snooze Alexandria. Have not been disappointed. Give Imran a go !