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Snooze NSW, Alexandria

Snooze NSW, Alexandria

4.1 from 100 reviews · View Statistics

Reviews

2.3

3 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    3.3 (3)
  • Return Claim MadeYes (0) · No (2)
  • Warranty Claim MadeYes (0) · No (2)
  • Product Appearance As advertised · Not as advertised (3)
  • Customer Service
    2.3 (3)
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Worst retail experience I've ever had

published
Product Quality
Customer Service
Incentivised ReviewNo
Product AppearanceNot as advertised
Store LocationSnooze Alexandria
2 comments
Snooze
SnoozeSnooze
Natalie
Natalie
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Sonia M

Sonia MSydney, NSW

TERRIBLE CUSTOMER SERVICE

published

My daughter and son in law had a terrible experience in this store, no good complaining in store as the offender was the franchise owner [Name Removed]. This woman was offensive and very rude, they both walked out feeling belittled and upset. Not people you want to represent your brand/product. I suggest visiting another snooze store if you are shopping for a mattress. I found these same complaints on google reviews, please read before you support this store, especially if you want to be treated with some respect.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationALEXANDRIA
2 comments
Snooze
SnoozeSnooze
Sonia M
Sonia M
Similar opinion? Write a review on ProductReview.com.au!
Irene C.

Irene C.Sydney, NSW

  • 2 reviews

Perfect and professional service

published

The store manager Imran was very helpful in selecting the best mattress for our family. We also can feel he is very professional in this field. We would definitely recommend visiting the Alexandria store and recommend to our friends.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationAlexandria store
1 comment
Snooze
SnoozeSnooze
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Snooze NSW, Alexandria

Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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