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Snooze NSW, Alexandria

Snooze NSW, Alexandria

4.1 from 101 reviews · View Statistics

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Inferior products. Shop elsewhere

published

Purchasing was pleasant as all the staff were extremely helpful. However the products are incredibly poorly made and didn’t even make 12 months before we had to send the bedside tables back for repair as the veneer has peeled off.

The King Size bed frame is constantly requiring maintenance, and the products sent back for repair are again peeling.

I wouldn’t shop at Snooze again if you paid me to.

Shop LocationNSW, Alexandria
1 comment
Snooze
SnoozeSnooze

Hi Sarah H, thanks for the feedback. We would like to investigate this further if you could please email us further information to enquiries@snooze.com.au and someone will be in touch to address your concerns. Thanks, AB.

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That's why we suggest you pay to have it put together

published
Shop LocationNSW, Alexandria
1 comment
Snooze
SnoozeSnooze
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Beware of Rushing through final costs

published

We purchased a mattress from the Alexandria store and throughout the whole dealings we spoke about delivery included. When it came time to write up the receipt there was no mention of payment of $70 to the driver on delivery. The lady explained the process where they would call etc but never told us about this cost. The hand written receipt was misleading as there was no value put into the amounts section and from this as we assumed it was included. Only today I find out it said $70 COD. Which as I find out is cash on delivery.

Just be aware of these extra costs because they will make you think something and rush you through payment so that you wont notice.

Shop LocationNSW, Alexandria
1 comment
Snooze
SnoozeSnooze

Thank you for your message. We’re sorry to hear that you have had a bad experience in one of our stores. If you could please email enquiries@snooze.com.au with your contact details and a scan of your paperwork we can investigate this further.

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Disappointing service

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Shop LocationNSW, Alexandria
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Snooze NSW, Alexandria

Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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