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Snooze NSW, Alexandria

Snooze NSW, Alexandria

4.1 from 101 reviews · View Statistics

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Inferior products. Shop elsewhere

published

Purchasing was pleasant as all the staff were extremely helpful. However the products are incredibly poorly made and didn’t even make 12 months before we had to send the bedside tables back for repair as the veneer has peeled off.

The King Size bed frame is constantly requiring maintenance, and the products sent back for repair are again peeling.

I wouldn’t shop at Snooze again if you paid me to.

Shop LocationNSW, Alexandria
1 comment
Snooze
SnoozeSnooze

Hi Sarah H, thanks for the feedback. We would like to investigate this further if you could please email us further information to enquiries@snooze.com.au and someone will be in touch to address your concerns. Thanks, AB.

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Karen

KarenSydney

Great Service from Alexandria store

published
Shop LocationNSW, Alexandria
1 comment
Snooze
SnoozeSnooze

Hi Karen, thanks so much for your feedback on your recent experience. Rest assured we will pass your feedback on to Amanda and the team at Alexandria as well as the team at Marsden Park. Hope you're enjoying your new mattress.

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Karen J

Karen JSydney

Love the mattress

published

We bought a Madison mattress from Snooze a few months ago now and absolutely love it. Very comfortable. The sales team at Alexandria were very helpful and did not rush us into making a decision.

Shop LocationNSW, Alexandria
1 comment
Snooze
SnoozeSnooze
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That's why we suggest you pay to have it put together

published
Shop LocationNSW, Alexandria
1 comment
Snooze
SnoozeSnooze
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Beware of Rushing through final costs

published

We purchased a mattress from the Alexandria store and throughout the whole dealings we spoke about delivery included. When it came time to write up the receipt there was no mention of payment of $70 to the driver on delivery. The lady explained the process where they would call etc but never told us about this cost. The hand written receipt was misleading as there was no value put into the amounts section and from this as we assumed it was included. Only today I find out it said $70 COD. Which as I find out is cash on delivery.

Just be aware of these extra costs because they will make you think something and rush you through payment so that you wont notice.

Shop LocationNSW, Alexandria
1 comment
Snooze
SnoozeSnooze

Thank you for your message. We’re sorry to hear that you have had a bad experience in one of our stores. If you could please email enquiries@snooze.com.au with your contact details and a scan of your paperwork we can investigate this further.

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Zoe G

Zoe GSydney

Osteopathic mattress from Snooze Alexandria

published

Purchased one of the 'AOA approved' osteopathic mattresses from Alexandria. The salesperson was very helpful and informative and the mattress was delivered on time AND taken up 2 flights of stairs at no extra cost.

Several months later the mattress is still firm and very comfortable and I'm sleeping better than I have for ages!

Shop LocationNSW, Alexandria
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Snooze NSW, Alexandria

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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