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Snooze NSW, Auburn

Snooze NSW, Auburn

4.1 from 49 reviews · View Statistics

Reviews

3.7

3 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(1)
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Eddy

EddySydney, NSW

Greeting to Marlin

published

My wife and I went to the Auburn store to shop around but we were greeted by Marlin she was
with in-depth understanding of customer requirements she was friendly and professional at her job
. Offered different products and explained all . Will visit Store again and will recommend to Freind and family because of this lady she did help us a lot thank you Marlin my wife she is very happy that we meet This nice lady
Regards
Eddy

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationUburn
1 comment
Snooze
SnoozeSnooze
Ema Volavola

Ema Volavola

  • 2 reviews
  • 1 like

Unreal customer service

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAuburn Megamall NSW
1 comment
Snooze
SnoozeSnooze
Jamie K.

Jamie K.Sydney, NSW

Bed is faulty.

published

The store was fine and the customer service wasn’t an issue. My issue is with the product and the follow up guarantee. Our bed is faulty and doesn’t fit together as it should. They sent someone to ‘assess’ it however they only sent the drivers! They were trying to fix it. We refused as we didn’t want a fixed bed, we wanted a quality product from the start. The bed creaks, moves and isn’t able to be assembled properly, tolerances are terrible. So we now require a refund as given the build quality on this 2k bed, it’s really average. We need to buy another or look elsewhere.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationAuburn
1 comment
Snooze
SnoozeSnooze
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