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Snooze NSW, Bankstown

Snooze NSW, Bankstown

4.5 from 58 reviews

Reviews

4.5

58 reviews
5
(48)
4
(3)
3
(1)
2
(1)
1
(5)
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David C.

David C.Sydney, NSW

Marta from Bankstown Snooze is absolutely fantastic

published

We would recommend asking for Marta before buying a bed.Marta would show you the best bed at a great price. Our first stop...There was no need to go anywhere else... Amazing service caring/smile. Marta is an asset to Snooze. Well done.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBankstown Snooze
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1 comment
Snooze
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Lynn

LynnSydney, NSW

The best of Customer Service

published

We had a small idea of what we were looking for. However, we were shown better options with greater possibilities. The service and ideas that Marta gave us were better than expected. Much better than any of the other places we had looked at before. We were guided without being pressured at all. The customer service provided was second to none and we will be returning for any further purchases in the future. Ask for Marta, she is fantastic.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBankstown
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1 comment
Snooze
SnoozeSnooze

Best customer service ive gotten from anywhere to be honest

published

came in and fabio came up to me happy as the day is long he was very helpful very nice and excited he was a pleasure to deal with and beyond helped me with my bed and accessories cant thank him enough

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown
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1 comment
Snooze
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polo

polosydney

  • 3 reviews

Exceptional customer service

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown NSW and Homebush NSW
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1 comment
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Tony

TonySydney, NSW

Great Service

published

The service at Snooze Bankstown was fantastic. Anna showed us all the options for a bed head. Her service was brilliant. We were not hassled for a sale but she explained all the options we had and assisted with the little things like colour options.Maria also assisted and between them both we were extremely satisfied with our purchase.
Thanks Anna and the staff at Snooze Bankstown

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBankstown NSW
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1 comment
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Sue

SueSydney, NSW

Excellent customer service

published

Marta was extremely helpful and informative. We went in looking for a firm mattress for back issues. Marta suggested medium mattress then had us assessed by their machine which recommended a medium mattress. We tried both medium and firm and ended up purchasing 2x medium mattresses. Her knowledge, patience, and friendliness was top quality. We were there for awhile but never felt rushed. It was a pleasure shopping there.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSnooze Bankstown
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1 comment
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Debra

DebraSydney, NSW

excellent service

published

the service i received from Anna at Snooze Bankstown was outstanding, she assisted me in finding the best mattress and most comfortable for me, she spent some time with me. it was so nice to receive such great customer service. would totally recommend Snooze Bankstown, ask for Anna

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown NSW
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1 comment
Snooze
SnoozeSnooze

Excellent Customer Service

published

I highly recommend the Bankstown store. We were served by Anna and her customer service was impeccable. She was so helpful and knowledgeable. She had us assessed by a machine and then showed us around the store to all the suitable mattresses based on our profile. She even helped us with our children's mattresses too. Her patience was amazing! Thank you so much for your excellent customer service. Will definitely visit the store again!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown, NSW
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1 comment
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Dan

DanSydney, NSW

Madison Palace Mattress ks

published

Hi there got service but sales person by the name of Maria in Bankstown, knew what she was talking about, I busted her chops for a great deal which she has done. Great sales lady with a great personalty.
5 STARS

1 comment
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Sammy

SammySydney, NSW

  • 2 reviews
  • 1 like

Excellent customer service

published

My husband & I went bed shopping for a very much needed new bed... But no promises on finding the right one immediately. But with the wonderful help of Marta we found the one.
Marta was very helpful, after checking what mattress would suit us she then explained the product in great detail & why it is important to get the right mattress. Marta was very patient and not pushy at all.
So far Marta would be one of the most caring and patient sales reps I've met...
I highly recommend The Bankstown store as the customer service was of very high standards

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBankstown
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1 comment
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Lindyloo

LindylooSydney Surrounds, NSW

  • 2 reviews

Very polite & great service

published

We bought a bed from Fabio. He was very helpful, attentive and polite.
He explained the product in great detail and was not pushy. I would definitely recommend Snooze. Fabio was very professional. I highly recommend The Bankstown store as the customer service was of very high standards.

Customer Service
Product Quality
Product Appearance As advertised
Store LocationBankstown
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1 comment
Snooze
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Veronica D

Veronica DSydney, NSW

  • 2 reviews

Excellent sales representative

published

Your sales representative Marta showed us beds & a variety of mattresses, after checking the correct mattress we needed to purchase, nothing was too much trouble & didn't hurry us up even finishing after closing time. She needs to be commended for her service very knowledgeable, friendly with very good service skills, Mary was your other representative staying with Marta who also has great customer serve skills.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSnooze Bankstown
1 comment
Snooze
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Amel E.

Amel E.Sydney, NSW

Best mattresses and service

published

Sarah is a lovely sales representative and snooze have the best quality mattresses. Been a loyal customer for 20 years will diffidently recommend them to everyone looking for quality and comfort.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBankstown 2200
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1 comment
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Kerry

KerrySydney, NSW

Excellent service at snooze Bankstown

published

Staff member Samantha showed my elderly mother and I mattresses for a double bed. Sealy posturepedic legacy firm elevate collection is the one we selected. Ended up buying a double and 2 singles plus mattress protectors. We were going to go between 3 different shop's but when Samantha approached us , told us about a flash sale this Friday, Saturday and Sunday but would honour those prices today, we where sold. What a charming and pleasant young lady. Would strongly recommend this store and Samantha. No need to look anywhere else. EXCELLENT

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSnooze Bankstown
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1 comment
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dragana

draganaSydney, NSW

Customer service

published

Staff member Fabio , showed me the range of products that I was looking for.He was professional and new his products. I bought what a needed at a great price.Staff at snooze are very friendly and professional, very happy with the service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBankstown
See all answers
1 comment
Snooze
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Joan Morse

Joan MorseSydney, NSW

Marta Bankstown

published

Thanks to Marta at Bankstown.
Her assistance with selecting the bed to suit my needs was outstanding.
I had no real idea the range and quality of the beds that were available, all aspects were addressed and I purchased exactly the bed for my special requirements.
Thanks again Marta!

Regards.

Joan Morse.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBankstown
See all answers
1 comment
Snooze
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Samar C.

Samar C.Sydney, NSW

Happy customer

published

Thank you Fabio for assisting me with your friendly service and knowledge. You listened and delivered. I now have purchased a bed I love thanks to your help. Highly recommend.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown
See all answers
1 comment
Snooze
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Suanne D.

Suanne D.

  • 2 reviews

Outstanding Customer Service

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown, NSW
See all answers
1 comment
Snooze
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hassan

hassanSydney, NSW

Worst mattresses ever

published

I paid 3500 $ for a mattress from snooze .when i got it home after couple.of weeks i start feeling so bad backache and pain in my legs
I called up the store for returning it they start making execuses and ddnt return it back
To be honest i would never recomended this brand
I was using other brand and never suffer from this pain
Really i wasted my money over zero from ten on mattress
I dnt advics anyone to buy from them.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationBankstown nsw
See all answers
Fiona

FionaSydney, NSW

Exceptional Product -exceptional customer service

published

Bed is great !We went for a Sealy exquisite.The reason we bought it was because of Samantha .Her product knowledge and passion to exceed what was required to get the sale across the line was exceptional!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBankstown
See all answers
1 comment
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