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Snooze NSW, Erina

Snooze NSW, Erina

4.6 from 17 reviews · View Statistics

Reviews

5.0

13 reviews
4
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3
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Will always buy beds from here in the future

published

Informative, friendly and helpful staff .The bed was delivered exactly on time by friendly delivery staff. Great service Snooze at Erina.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store Locationerina
1 comment
Snooze
SnoozeSnooze
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Leigh

Leigh

  • 2 reviews
  • 1 like

Excellent customer service for the right product

published

Very helpful customer service to help us navigate the store and mattress options. We were able to find the perfect one for us to suit both of our needs.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationErina
1 comment
Snooze
SnoozeSnooze
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Deb fazz

Deb fazzSydney Surrounds, NSW

  • 4 reviews
  • 1 like

superb service, quality and pricing

published

bought new mattress and base online from store. with Christmas looming I didn't expect to see it until 2021. was so happy to recieve it within a week of ordering.
delivery service were fantastic. polite, courteous and delivered in the time frame that they stated they would.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationErina, NSW
1 comment
Snooze
SnoozeSnooze
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Mark P.

Mark P.Sydney Surrounds, NSW

  • 2 reviews

I like hassle free and this was from start to finish

published

We were planning to visit and knew what we wanted but on a day we were shopping for something else, saw the shop at Erina and thought we’d see if they had what we were after- they did - and it was reduced from online price - it was no pressure and a good deal with mattress as well- the bed is Paddington gas lift - we couldn’t decide on queen or double- again no rush we came hone to think- then ordered Over phone- transfer and next day delivery guys call- delivered Saturday basically immediately- I decided to get them to build- the guys that did it were on time- obliging - and courteous and cleaned up after them- couldn’t be happier and wish all those that visit were just as good

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationErina
1 comment
Snooze
SnoozeSnooze
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Erin T

Erin TSydney Surrounds, NSW

  • 3 reviews

Fantastic Service!

published

Looking to buy a new mattress is never easy, however, the team at Snooze Erina, and in particular, Luka, were fantastic in helping us select the perfect mattress! We had plenty of time to try each mattress and decide which one was right for us. Understandably there was a wait given COVID-19, however, the delivery team were fantastic when the mattress was delivered.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationErina, NSW
1 comment
Snooze
SnoozeSnooze
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Anne

AnneSydney Surrounds, NSW

Great bed and great service

published

The Erina store was great to visit we were looked after by Luka who was very helpful. Bed arrived within time frame stated which surprised us due to Covid 19, we thought it might take longer. Delivery was great, Bob called us a couple of days before and then 15mins before they arrived, both men were friendly and helpful at time of delivery. We chose to assemble bed ourselves, which was straight forward with good instructions. We are very happy with our choice and enjoying a good night's sleep in our new bed.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationErina NSW
1 comment
Snooze
SnoozeSnooze
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Mick

MickMetropolitan Adelaide, SA

New bed for ma

published

Love outlay of store easy for me ma to get her stroller around, service was pleasant and professional , delivery was easy.
Ma loves her new bed cheers. I'll have to try for meself when she not looking

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationBrighton Adelaide
1 comment
Snooze
SnoozeSnooze
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Smiths

SmithsSydney Surrounds, NSW

Great customer service

published

We updated our bedroom furniture/bedding and received excellent service from Viki. We never felt rushed and nothing was too much trouble, checking measurements and how it would all fit together.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationErina, NSW
1 comment
Snooze
SnoozeSnooze
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puppies280293

puppies280293

  • 4 reviews

Snooze -Great Products and Service

published

Hi, Purchased a King Size Bed/Custom Bed Head/Two bedside tables from Vicki at Snooze Erina. She was extremely helpful and easy to deal with. My bed is so comfy, my bedhead is just gorgeous and my bedside table are divine. The delivery guys were equally helpful and careful with all my items and set everything up for me. To Vicki and the two delivery guys - great products and service all round.
Kind regards

Rose

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationSnooze at Erina
1 comment
Snooze
SnoozeSnooze
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Liz

LizSydney

  • 4 reviews

Excellent Experience from beginning to end!

published

Extremely satisfied overall.The sales assistant Luka was pleasant, helpful & knowledgable and provided excellent service & the delivery man Bob was also very proficient at his job. Bed fully assembled & job completed in a timely manner. I would definately highly recommend SNOOZE.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationErina
1 comment
Snooze
SnoozeSnooze
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Very helpful team

published

We did the bed test and found an ideal mattress. The team were very knowledgeable and helpful. The delivery was completed with due care and diligence in all aspects. Thank you so much to everyone involved from the store to the delivery!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationErina, NSW
1 comment
Snooze
SnoozeSnooze
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Fran.

Fran.Sydney Surrounds, NSW

wonderful service and information.

published

I so enjoyed shopping at Snooze, Erina, thanks to Monica and Luka, who were helpful and cheerful. Pleased with my purchase of two beds. Really recommend the Erina store. Five stars.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationErina, N.S.W.
1 comment
Snooze
SnoozeSnooze
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Great bed shopping experience

published

The salesperson was very helpful, listened to my needs, offered suggestions and advice - very professional. They went out of their way to deliver promptly. Also helpful and professional. Thanks Snooze Erina

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationErina
1 comment
Snooze
SnoozeSnooze

Thanks for taking the time to leave a review, Sandra. It's great to hear your experience was helpful and professional. We'll be sure to pass your feedback along to the team. Thanks, Snooze

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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