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Snooze QLD, Cairns

Snooze QLD, Cairns

5.0 from 10 reviews

Reviews

(10)
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  • Product Quality
    4.9 (10)
  • Return Claim MadeYes (0) · No (9)
  • Warranty Claim MadeYes (0) · No (9)
  • Product Appearance As advertised (75%) · Not as advertised (25%)
  • Customer Service
    5.0 (10)


happy camper

published

great store, great range, great product, very friendly and well informed staff, found it a very pleasant experience would highly recommend them, one very happy camper, thank you snooze cairns

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Locationcairns
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1 comment
Snooze
SnoozeSnooze

Wonderful service

published

I was very happy with the service provided by sales person Temarah. She was super friendly and helpful. Not one of the many questions I ask was too much for her and when I picked up the mattress the next day swift, efficient service was provide once again. The mattress that we chose gave me the best sleep I had in 2 years. Thank you

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSnooze DFO Cairns
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1 comment
Snooze
SnoozeSnooze
Eden

EdenFar North Queensland, QLD

Great mattress and great customer service!

published

Have never slept better! Recently bought a king size mattress from snooze. Christie went above and beyond to make sure she could help/give advice in anyway possible, from walking in the store to getting the mattress delivered.
We will definetly be back in the future.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationDFO, Cairns, QLD
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1 comment
Snooze
SnoozeSnooze
Margaret

MargaretFar North Queensland, QLD

Very friendly, professional, knowledgeable staff

published

Store manager, Christie, greeted us warmly and directed us promptly to the items we required. Her knowledge is excptional. The product range is wide and the quality superior. We have recommended this store to many of our friends.

Customer Service
Product Quality
Store LocationDFO Cairns
1 comment
Snooze
SnoozeSnooze

Hi Margaret, thank you for sharing the details of your recent visit to Snooze Cairns. We're pleased to hear that you had a wonderful visit in-store with Christie and teh team. We'll be sure to pass your feedback on.
Regards, Snooze.


Sutton

SuttonFar North Queensland, QLD

Perfect service

published

The staff were friendly and smiled on entry . Offered great advice and service. Made the decision to buy easy and will definitely go back again. The purchase was exactly what we needed and are happy with product

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCairns Dfo
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1 comment
Snooze
SnoozeSnooze

Thanks for leaving a review, Sutton. Glad to hear you found a product that suited your needs. We'll pass your kind feedback along to the team. Thanks, Snooze


Emma

EmmaFar North Queensland, QLD

Your one stop bedroom shop!!

published

I was greeted with a lovely friendly smile upon entering and it didn't end there! Great customer service, knowlegable staff and Christie goes above and beyond as a manager to make sure you get everything you need! We adore our new kids bed and mattress. Snooze will be my go to from now on.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSnooze dfo cairns
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1 comment
Snooze
SnoozeSnooze

Thanks for leaving a review of your experience with our Cairns store, Emma. We're so pleased to hear it is your go to store. Thanks, Snooze


Troy

TroyFar North Queensland, QLD

The manger Christie was so knowlegable and a pleasure to have help. I never felt "pushed" and was given honest advice.

published

Store was easy to navigate.
Range was excellent.
Staff were knowledgeable and honest.
The price was fair My bed is perfect for me
Manager Christie was friendly, professional and extremely knowledgeable. I'll be back.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCairns
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1 comment
Snooze
SnoozeSnooze

That's great to hear, thanks for your feedback Troy. We'll be sure to pass this along to Christie and the Cairns team. Thanks, Snooze


GREAT STORE!!

published

WOW!! What a Fantastic Store. I went into Snooze at DFO in Cairns and was met by the VERY friendly Store Manager Christie! She is so knowledgeable and really knows her stuff!! I walked away one very happy customer and wow did I have a great night sleep on my new mattress and pillows. I would Highly recommend visiting Christie and her team if you are looking at upgrading your bedroom :) 5 STARS!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSnooze, DFO Cairns
See all answers
1 comment
Snooze
SnoozeSnooze

Hi Kylie, thanks for taking the time to create an account and leave a review. We're pleased to hear your experience with our Cairns store met your expectations and the staff were friendly. We'll be sure to pass it along. Thanks, Snooze

Above and Beyond service and help with a smile.

published

Snooze had exactly what I wanted and more,stock on the floor was beautifully presented. Quality of the bunks was amazing. Very happy with this store. Staff where friendly and lovely.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSnooze @DFO Cairns.
See all answers
1 comment
Snooze
SnoozeSnooze

Hi Karen, thank you for leaving the details of your recent visit to Snooze Cairns. We're so pleased to hear that you have a wonderful experience and will be sure to pass your feedback along. Regards, Snooze.

Dan C.

Dan C.Far North Queensland, QLD

Great service

published

We went in to have a look. Had all of our questions answered, bought a bed frame and had it delivered 2 days later. Great communication from start to finish. The Cairns DFO team should be really proud.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCairns DFO
See all answers
1 comment
Snooze
SnoozeSnooze

Hi Dan, thank you for providing the details of your recent visit to Snooze Cairns. We're pleased to hear that you had a wonderful experience and will be sure to pass your feedback along to the team. Regards, Snooze.


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