Reviewer Photos & Videos
Great mattress and Customer service
I went into the Fortitude Valley store looking for a reasonably priced, supportive and comfortable mattress for my spare room. I was greeted by Shane who was a wonderful help and was very knowledgeable/informative, patient and helpful when it came to suggested options. I opted to pick my mattress up which was very easy with very helpful staff at the Warehouse in Windsor. Overall great experience.
Good range of products and customer service
I was interested in purchasing a mattress on sale at Snooze Fortitude Valley. the man who served me was very knowledgeable and friendly about the various types of mattresses and even recommended a cheaper mattress than the one I was originally looking at, as he believed it would be more suitable for me. He was also able to arrange next day delivery. Overall I’m very happy with my new mattress.
The Ashmore timber bed frame is perfect and luv the Grosvenor mattress to go with it!
Thanks for your advice and help in store!
Appreciated the savings as well.
Delivery on time too.
Helpful and attentive customer service
I wasn’t made to feel rushed when going back and forth testing out a number of mattresses and I’m now having a great night’s sleep on my new Sealy mattress!
Great customer service and a great bed
The bed was easy to assemble and I bought a mattress and whilst the bed was taking an extra week to arrive they loaned me a base so I didn’t have to sleep on the mattress on the floor
Quick service and friendly staff.
I urgently needed two Q.Size beds in the space of 5 days, purchased, delivered and installed. These guys certainly understood my requirements and arranged everything for me in 4 days. The two young guys delivering and installing were friendly and fast, cant thank them enough. Thanks to all the team at Snooze
Excellent customer service
Excellent customer service. They responded to my queries in an efficient and professional manner. Definitely worth a visit or call to the Fortitude Valley store if you are looking for a new bed or mattress
Great delivery / installation service
The staff who delivered and installed our bed frame were courteous, polite and efficient. The steep access and stairs were not a problem for this team and they got the job done perfectly.
Great service, quick delivery and they even put the base together for us.
See above. I would recommend. I have nothing else to say and am getting annoyed at being required to write thirty words before being able to submit a review. I liked the store, OK??? What else do you want?
Great help and service from the team
I was impressed run the team at Snooze when I bought my daughters bed.
They were knowledgeable, helpful and offered a well priced product.
My daughter loves her bed!
Thanks for all your help.
Lola was wonderful!
Lola looked after us and was great as a face for the business. She was the reason I decided to go back a second time, and then purchased. Well priced options, especially at sale time, and they always kept us in the loop in regards to product availability and delivery.
Recommended to all
Great service. No waiting. Perfect match of mattress for my husband and I. Really impressed and will recommend to all our friends. They accidentally sent the wrong pillow and without question switched the unopened pack.
Great customer service
Recently purchased new beds and mattresses for our teenagers. Staff were very helpful and did an amazing deal for us. Delivery was exactly when they advised and the new beds look great
Quality Products for an Excellent Price with Genuine Customer Service and Home Delivery
Thank you very much Nick and Shane. Our decision to buy our Tempur mattresses; Tempur adjustable massage bases & Tempur pillows & linen from your store is because of how well you guys treated us. We are so happy. No more sore backs and necks. Love our beds and how it massages us to sleep. Just spoiling ourselves. Best decision we have ever made ~ Gwen
Practical bunk beds for the kids
The team at Snooze Fortitude Valley were friendly and informative. They helped us pick a bunk bed and mattresses that met our needs and our budget. We searched every other bedding store all weekend including specific ‘kids bedroom’ stores and the quality of the Snooze bed couldn’t be beaten. Delivery was quick and the guys who installed the bed were great!
New mattress purchase
It was easy to navigate in the store as we received excellent friendly service and support. The mattress we purchased has been a vast improvement on our old one and we are sleeping a lot better. We are very happy with the quality. Our mattress was delivered in a timely and professional manner.
Delivery as promised, great service when buying our mattress, experienced people will give you the best advise to chose the right one within your preferences! Loved it and we'll be back next time.
Great help and easy purchase
Bed turned up on time. The bed technicians assembled the bed very quickly and removed the old bed with ease. Great experience and would recommend friends and family to the Fortitude Valley store.
Beautiful bedroom suite and wonderful service!
We bought a whole bedroom suite including a locally made Tasmanian hardwood base, side tables, chest of draws and a Tempur mattress. Beautifully made and looks stunning. Wonderful service in store and even the delivery guys were great in putting the bed together and putting it in the right place.
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