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Quality Products for an Excellent Price with Genuine Customer Service and Home Delivery
Thank you very much Nick and Shane. Our decision to buy our Tempur mattresses; Tempur adjustable massage bases & Tempur pillows & linen from your store is because of how well you guys treated us. We are so happy. No more sore backs and necks. Love our beds and how it massages us to sleep. Just spoiling ourselves. Best decision we have ever made ~ Gwen
Practical bunk beds for the kids
The team at Snooze Fortitude Valley were friendly and informative. They helped us pick a bunk bed and mattresses that met our needs and our budget. We searched every other bedding store all weekend including specific ‘kids bedroom’ stores and the quality of the Snooze bed couldn’t be beaten. Delivery was quick and the guys who installed the bed were great!
Happy with product and service
Happy with in store service and over the phone dealings. Delivery was as arranged with delivery staff helpful and friendly. Happy also with quality of product. Would recommend to others.
Purchased ultimately from Fortitude Valley store, I also commend Jindalee store and delivery staff for their outstanding service. Everyone I dealt with was personable and helpful, but also knowledgeable. Being able to "build" the new bed was ideal and I am thrilled with the end result.
New mattress purchase
It was easy to navigate in the store as we received excellent friendly service and support. The mattress we purchased has been a vast improvement on our old one and we are sleeping a lot better. We are very happy with the quality. Our mattress was delivered in a timely and professional manner.
Looks and feels great
Service at this store was very good and the sales person spent time with us. We didn't feel pressured and were allowed to take as much time as we needed. The product was delivered way before the estimated delivery date. Delivery persons were respectful of our newly renovated home and did the installation well and took time to explain how to put together and take apart the bed. The product is of a high quality and very comfortable. I'm so glad we bought an Australian made product. Wouldn't hesitate to recommend. Thanks
Great customer service !
We recently purchased a bed frame from the fortitude valley store. The team was very friendly and went the extra mile to check details for us. I rang as I needed to change the delivery date and it was no problem at all for them ! Great service !
Love my mattress ♡
Snooze Fortitude Valley were friendly, helpful and went out of their way to make sure I ended up with the right mattress. Thank you Snooze Fortitude Valley! I will definitely be recommending you to friends and family.
Delivery as promised, great service when buying our mattress, experienced people will give you the best advise to chose the right one within your preferences! Loved it and we'll be back next time.
The team at snooze fortitude valley were really helpful in purchasing and finding my new mattress. Unfortunately, this wasn't the mattress for be, but luckily the kind folks at snooze were happy to swap for a different mattress model (just had to pay price difference and delivery), even though it was a couple of months after I had bought it. Really appreciate that service as I know a lot of stores wouldn't have done that
Great help and easy purchase
Bed turned up on time. The bed technicians assembled the bed very quickly and removed the old bed with ease. Great experience and would recommend friends and family to the Fortitude Valley store.
Beautiful bedroom suite and wonderful service!
We bought a whole bedroom suite including a locally made Tasmanian hardwood base, side tables, chest of draws and a Tempur mattress. Beautifully made and looks stunning. Wonderful service in store and even the delivery guys were great in putting the bed together and putting it in the right place.
We had a great experience from the sale lady Lola in the store to delivery and product. Overall easy
We had a great experience from the sale lady Lola in the store to delivery and product. Overall easy experience and would highly recommend and use again. Thanks snoOze
Great experience from the start through to the delivery of my purchase.
Thanks for looking after me Shane appreciated your assistance.
Really lovely team. Very happy with our mattress.
I had a great shopping experience at Snooze. All of the staff seemed really friendly and informative! We’re very happy with our mattress - it’s perfect.
We’d been searching for a mattress for awhile and it can be quite confusing. Snooze have a computerised bed setup to help narrow down what mattress best suits you (aka Footlocker).
Though I did feel a bit silly laying there awhile while doing its thing, it was good for having a place to start from.
Lola (I think that’s her name) was terrific and whilst they aren’t the cheapest mattress they’re certainly not the most expensive. Their range is terrific bu Lola helped narrow it down.
We rang in next day and ordered over the phone. All really easy in the end.
Found it a really good experience.
Patient and helpful staff
I would sometimes wake in morning with aches in my muscles. Shane was very helpful and patient in helping me choose a new bed and pillows. I was also able to go away to think about the choices before making a decision. Delivery was prompt and exactly when they said it would arrive. My new bed is very comfortable without being too soft so now I wake without any soreness anywhere
Bed is beautiful and mattress was exactly what we were looking for. With Christmas right around the corner and a baby due any day they made sure to deliver within a few days!
Found what I wanted in a few minutes with the help of staff.
Organised delivery to suit my schedule and they arrived right on time.
Great service so close to Xmas.
We needed a new mattress & Nick in the Fortitude Valley store was very helpful & patient! We went back for another look before making our decision. We needed it the next day & Nick got on the phone to make it happen, it was delivered that very day. Very happy with his excellent service & our mattress.
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