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Snooze QLD, Fortitude Valley

Snooze QLD, Fortitude Valley (page 4 of 5)

4.9 from 87 reviews · View Statistics

Reviews

4.9

87 reviews
5
(82)
4
(3)
3
(1)
2
(0)
1
(1)
  • Product Quality
    4.8 (53)
  • Return Claim MadeYes (2) · No (52)
  • Warranty Claim MadeYes (0) · No (54)
  • Product Appearance As advertised (88%) · Not as advertised (12%)
  • Customer Service
    4.9 (56)
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Reviewer Photos & Videos

Patient and helpful staff

published

I would sometimes wake in morning with aches in my muscles. Shane was very helpful and patient in helping me choose a new bed and pillows. I was also able to go away to think about the choices before making a decision. Delivery was prompt and exactly when they said it would arrive. My new bed is very comfortable without being too soft so now I wake without any soreness anywhere

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Thanks for taking the time to leave a review Looi. We're pleased to hear you got some great support from Shane, and the delivery service went well. We will be sure to pass your feedback along to Shane and the Fortitude Valley team. Regards, Snooze.

Wonderful service!

published

Bed is beautiful and mattress was exactly what we were looking for. With Christmas right around the corner and a baby due any day they made sure to deliver within a few days!

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Jac, this is great to hear! Thank you for sharing your experience with us. We are pleased to read your positive review and will certainly pass it onto the team at Fortitude Valley.

Regards,
Snooze.

Great service

published

Found what I wanted in a few minutes with the help of staff.

Organised delivery to suit my schedule and they arrived right on time.

Great service so close to Xmas.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Brendan, thanks for taking the time to share your experience with Snooze in Fortitude Valley. We will be delighted to pass it onto the team there. Enjoy!

Regards, Snooze.

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Fantastic Service

published

We needed a new mattress & Nick in the Fortitude Valley store was very helpful & patient! We went back for another look before making our decision. We needed it the next day & Nick got on the phone to make it happen, it was delivered that very day. Very happy with his excellent service & our mattress.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Faultless service from start to finish

published

Excellent service from store staff with good advice and great constant communication regarding delivery, which came earlier than expected. Very happy with new mattress and excellent delivery staff too. Would highly recommend and wouldn't hesitate to buy from Snooze Fortitude valley again.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Sandra, thanks for taking the time to leave a review. Great to hear you had such a positive experience and are enjoying your new bed so much. We have passed your feedback on to the team at Fortitude Valley. Regards, Snooze.

Julie T

Julie T

  • 2 reviews

Bed and Pillow

published

Excellent customer service and very happy with purchase. Returned to purchase pillow after initial experience. Will definitely return again. Thank you

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Julie T, thanks for taking the time to leave this review. It's great to hear you had such a positive experience with the team at Fortitude Valley, we will be sure to pass that along to them. Regards, Snooze

Very easy and quick delivery.

published

Shane from the Fortitude Valley store was excellent. Friendly and easy to deal with. The ensemble was delivered within a week as promised.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Excellent product, excellent service

published

We purchased the furniture 2 months ago and Snooze were very helpful in holding delivery until renovations completed. Of particular note was delivery....the delivery was very professional and very careful. The furniture was assembled and moved into place quickly and with great care...which is rare!! Very happy with the furniture and the end to end experience with Snooze.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Thanks for taking the time to leave a review Debra. We're pleased to hear you had a positive experience and will be sure to pass your kind feedback onto the Fortitude Valley team. Regards, Snooze

Solid service, great price

published

I recently purchased a mattress from the Valley store and the team was helpful and friendly. They gave me a great price and made delivery easy.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Tony, thank you for sharing the details of your visit to Snooze Fortitude Valley. We're happy to hear that you had a wonderful experience and will be sure to pass your feedback onto the store. Regards, Snooze.

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HanT

HanTSouth East Queensland, QLD

Quick delivery for child’s bed

published

We went into store on Sunday to order our son’s new bed. Knew want we wanted as it needed to match the other bed in room. Bed was delivered early Wednesday morning.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

That's great to hear, thanks HanT. We will be sure to pass your feedback along to the Fortitude Valley team. Regards, Snooze

Best Service Ever

published
Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Valter, thanks so much for your feedback. Glad to hear you're loving your new beds too. We will be sure to pass on your feedback to Nick and the team at Fortitude Valley. Regards, Snooze

Highly Recommended

published

Friendly, professional and efficient service. Went out of their way to accomodate us. Great price and high quality product. Thanks!

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Alex, thank you for providing feedback of your visit to Snooze Fortitude Valley. We're pleased to see that you had a wonderful experience and will pass the details of your review to our team at the store. Regards, Snooze.

Chrissy

ChrissyBrisbane

My fabulous new mattress story.

published

Bought in store and had a terrific experience, friendly, knowledgeable and very helpful staff without being pushy. Delivery within 48 hours which was impressive in comparison to other dealers. Best purchase ever made , can't live without and if you need a new mattress or bed do yourself z favour and see Lola and the team at Snooze dr the Valley Homemaker Centre.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Chrissy, thank you for sharing your feedback. We're pleased that you had such a wonderful experience at our Snooze Fortitude Valley store, and will pass on your words to Lola and the team at the store. Regards, Snooze.

Excellent service

published

We purchased a mattress and head board in store. Shane, who helped us, was very professional and helpful in the whole process. They were delivered as scheduled with no issues. Thanks for a great experience.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi George, thank you for sharing the details of your experience at Snooze Fortitude Valley. We'll be sure to share your feedback with Shane and the team at the store. Regards, Snooze.

Great service

published

Attended the Fortitude Valley store and were served quickly and efficiently by very friendly and knowledgeable staff. Received our matress we before expected delivery. Nick and the team were all friendly and helpful, great to get quality service.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Jamoe, thanks for your review. Glad to hear it was such a great experience. We will be sure to pass your feedback on to Nick and the team at Fortitude Valley. Regards, Snooze.

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Fitzy

FitzySouth East Queensland, QLD

  • 2 reviews

Awesome price, outstanding service.

published

Purchased in store in the Fortitude Valley outlet. Team were fantastic, order delivered faster than anticipated and delivered to schedule. Well done team Fortitude Valley. We will be back.

June 20th 2018 Update: 2nd bed purchase in as many months

Service was again superb, well done team, an absolute pleasure to purchase from you. We were in and out in 10 minutes, we knew what we wanted.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Fitzy, thank you for sharing the details of your experience at Snooze Fortitude Valley. We'll be sure to pass your feedback onto the team. Regards, Snooze.

Rebecca

RebeccaSouth East Queensland, QLD

  • 16 reviews
  • 2 likes

Love our mattress and snooze experience

published

Super easy to deal with
Great service
Love our mattress and staff were really friendly and easy to deal with

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Rebecca, Thank you for posting the details of your experience in the Snooze Fortitude Valley store. We'll be sure to pass on the details to the team! Regards, Snooze.

Smooth follow up service

published

Pain free on time delivery as promised. In store service was good. All together a pain free hassle free purchase. Very happy

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Mazza, Thank you for sharing your feedback about Snooze Fortitude Valley. We're so pleased to hear that you are very happy and we'll be sure to pass this along to the team at the store! Regards, Snooze.

outstanging service

published

The team at fortitude valley store in Queensland were increasingly helpful and so friendly. Want to say a big thank you to them for making the experience of buying a bed so easy and a great experience.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi Rebekah, thanks for sharing that feedback with us, we're glad you had a great experience. We'll make sure to pass this on to the team at the Fortitude Valley store. Regards, Snooze.

Great customer service

published

Danny was great at explaining the different mattresses and dealing with my 1 and 3 year old boys distracting us! Will be going back next time we need another mattress.

Shop LocationQLD, Fortitude Valley
1 comment
Snooze
SnoozeSnooze

Hi there DMB, thanks for sharing this great feedback with us. We'll make sure your kind words are passed on to Danny at the Fortitude Valley store! Regards, Snooze.

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