Reviewer Photos & Videos
Lola was wonderful!
Lola looked after us and was great as a face for the business. She was the reason I decided to go back a second time, and then purchased. Well priced options, especially at sale time, and they always kept us in the loop in regards to product availability and delivery.
Great deal and service from staff
We were on a budget and the staff member gave us quality options which made our task easy and purchase affordable.
They were able to provide free assembly on delivery of mattress and bed frame.
Recommended to all
Great service. No waiting. Perfect match of mattress for my husband and I. Really impressed and will recommend to all our friends. They accidentally sent the wrong pillow and without question switched the unopened pack.
Great local independent business, very helpful
We got a new mattress made right here in Brisbane.
Very comfortable, no more back pain.
Support local buisness.
Thanks for everything Snooze, happy with the service. Will be back again.
Great customer service
Recently purchased new beds and mattresses for our teenagers. Staff were very helpful and did an amazing deal for us. Delivery was exactly when they advised and the new beds look great
Couldn’t be happier
From the minute I walked into the store at Fortitude Valley to the moment my mattress arrived, I experienced the most professional and exemplary service from the Snooze team. I’m extremely happy with my purchase!
Quality Products for an Excellent Price with Genuine Customer Service and Home Delivery
Thank you very much Nick and Shane. Our decision to buy our Tempur mattresses; Tempur adjustable massage bases & Tempur pillows & linen from your store is because of how well you guys treated us. We are so happy. No more sore backs and necks. Love our beds and how it massages us to sleep. Just spoiling ourselves. Best decision we have ever made ~ Gwen
Practical bunk beds for the kids
The team at Snooze Fortitude Valley were friendly and informative. They helped us pick a bunk bed and mattresses that met our needs and our budget. We searched every other bedding store all weekend including specific ‘kids bedroom’ stores and the quality of the Snooze bed couldn’t be beaten. Delivery was quick and the guys who installed the bed were great!
Happy with product and service
Happy with in store service and over the phone dealings. Delivery was as arranged with delivery staff helpful and friendly. Happy also with quality of product. Would recommend to others.
Purchased ultimately from Fortitude Valley store, I also commend Jindalee store and delivery staff for their outstanding service. Everyone I dealt with was personable and helpful, but also knowledgeable. Being able to "build" the new bed was ideal and I am thrilled with the end result.
New mattress purchase
It was easy to navigate in the store as we received excellent friendly service and support. The mattress we purchased has been a vast improvement on our old one and we are sleeping a lot better. We are very happy with the quality. Our mattress was delivered in a timely and professional manner.
Looks and feels great
Service at this store was very good and the sales person spent time with us. We didn't feel pressured and were allowed to take as much time as we needed. The product was delivered way before the estimated delivery date. Delivery persons were respectful of our newly renovated home and did the installation well and took time to explain how to put together and take apart the bed. The product is of a high quality and very comfortable. I'm so glad we bought an Australian made product. Wouldn't hesitate to recommend. Thanks
Great customer service !
We recently purchased a bed frame from the fortitude valley store. The team was very friendly and went the extra mile to check details for us. I rang as I needed to change the delivery date and it was no problem at all for them ! Great service !
Love my mattress ♡
Snooze Fortitude Valley were friendly, helpful and went out of their way to make sure I ended up with the right mattress. Thank you Snooze Fortitude Valley! I will definitely be recommending you to friends and family.
Delivery as promised, great service when buying our mattress, experienced people will give you the best advise to chose the right one within your preferences! Loved it and we'll be back next time.
The team at snooze fortitude valley were really helpful in purchasing and finding my new mattress. Unfortunately, this wasn't the mattress for be, but luckily the kind folks at snooze were happy to swap for a different mattress model (just had to pay price difference and delivery), even though it was a couple of months after I had bought it. Really appreciate that service as I know a lot of stores wouldn't have done that
Great help and easy purchase
Bed turned up on time. The bed technicians assembled the bed very quickly and removed the old bed with ease. Great experience and would recommend friends and family to the Fortitude Valley store.
Beautiful bedroom suite and wonderful service!
We bought a whole bedroom suite including a locally made Tasmanian hardwood base, side tables, chest of draws and a Tempur mattress. Beautifully made and looks stunning. Wonderful service in store and even the delivery guys were great in putting the bed together and putting it in the right place.
We had a great experience from the sale lady Lola in the store to delivery and product. Overall easy
We had a great experience from the sale lady Lola in the store to delivery and product. Overall easy experience and would highly recommend and use again. Thanks snoOze
Great experience from the start through to the delivery of my purchase.
Thanks for looking after me Shane appreciated your assistance.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.