Reviewer Photos & Videos
3 weeks now sleeping on my Madison, Times Square mattress, and I love it! The comparison to my old mattress is very obvious. It is the right mattress for me snd I wake up feeling rested and my body feels good. The customer service was very good, as was the delivery process. I would recommend exploring the Madison range, a quality product and I love supporting Australian businesses.
Had such a great experience buying from snooze! Shane was awesome and really helpful! Bed was delivered and old mattress taken away
Magnificent, Charming Helpful beyond expectations and Slack
May I say that our experience with the purchase of our 6 beds at “Snooze” in Fortitude Valley has been excellent.
Magnificent, our experience with Ellen and Shane both very experienced and knowledgeable. Over a number of visits helping us choose 6 King single debs with Zippers so that they can also be King Beds.
They are are firm, as requested and very good as both single and King beds. Thank you Ellen and Shane.
Charming and helpful beyond expectations, My wife Judy and I were on our way to Noosa to deliver a wagon load of goods required by ...builders when we had to turn around at North Lakes due to a “quick Lockdown” by our Premier and Chief Health Officer. When speaking to the Boys at the warehouse Matt and Sam,to arrange delivery they became aware of our predicament and offered to and subsequently delivered our goods in time for the builder. Thank you….. Slack, me, as I have taken 2 months to acknowledge how good they have all been, way above expectations, great to deal, friendly, knowledgeable and helpful from go to delivery. Thank you again everyone.
Super staff knowledge and friendliness
The store staff super helpful & friendly, we advised what we had to spend and what we’d seen at other stores, they knew the product so well, purchased, delivery rang same day to confirm drop off day/time.. let us know as they were approaching.. put it down where we preferred ..spot on!!!
Fantastic customer service!
Shane and the team were very good with communication and customer service. Really glad I chose to go with them!
Great mattress and great service with delivery. Old mattress and packaging taken away. Delivery staff polite friendly and helpful. Thanks.
Perfect mattress purchase
Great help by Nick and Shane to choose the right mattress and have it delivered at my convenient time. Thanks
Staff were very attentive and helpful
Bought a Tempur King Bed, Lola the saleswoman was very helpful and informative, and then provided a very competitive price
Fantastic customer service
Fantastic customer service direct with the store. 2 day delivery. And the delivery drivers even assembled the bed!! You would never get service like that in Sydney! Jared from the store was so helpful. I would highly recommend this store.
Staff matter. Funny that.
Shop 1: Treated like idiots, we left after 10min. Shop 2: 20min and $1800 later - thanks Scott, you’re an absolute champ! Simple and honest service and delivery as promised. (To the shop down the hall: remember me? big mistake, huge. To AH Beard: sorry, we wanted your mattress but that other sales rep cost you a sale).
Amazing service, amazing price, very grateful
Everything is perfect and I would only shop there in the future. I am very grateful for the owner organising such quick delivery.
Great mattress and customer service
Shane was outgoing, friendly and professional from the minute we arrived at the Fortitude Valley store. He made sure we were fully informed about the different mattress types, price range and availability, and gave us a great price. Our mattress arrived within a good time frame and is wonderfully comfortable! We are very happy, thanks so much Shane!
Quality products backed with great service
Purchased a bed and mattress. Staff were super helpful and knowledgeable about their products.
Manged to get the mattress at half price on a sale there we’re having.
Excellent customer service
Purchasing a new mattress and base has never been so enjoyable shopping at snooze fortitude valley. Scott is knowledgeable, polite and professional. Is a must to go to that store for your needs and the service
I was really happy with the service and advice provided to me whilst looking for a new bed for my teenage son. Ellen was very informative and helpful in picking the best bed for our needs and budget.
|Category||Online Shops, Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom and Mattresses|
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