Reviewer Photos & Videos
Great Customer Service
Customer service was amazing, especially by Yogi (Yogesh). I’m sure both mattresses purchased will be great but have the confidence of warranty for piece of mind. Store was happy for payment instalments which made decision on premium mattress much easier. Thank you.
Fantastic product and service
Looked on line to select what I wanted then went to Marion store. They showed me the mattress, tried it and just felt like lying there so good.. The mattress was exactly as on website description as was looking for a firm mattress. The staff were friendly and helpful. Delivery was on time with a SMS sent the day before to let you know when they would be coming.
Recommend Snooze and their mattresses to anyone.
I purchased two beds. We found both beds difficult to assemble. It actually took the whole day! I was however impressed by the friendly staff. The delivery men were fantastic bringing in the furniture exactly where we wanted it despite stairs and a steep driveway. And Still maintaining a smile. Also an amazing woman from the store came straight to the house when we were having difficulty with the gas lift. In short, fantastic service.
New Queen bed head and base.
Salesperson was very helpful and gave me lots of options. Delivery on time and bed was easy to assemble. Looks great.
Great automatic lifting beds
I must admit, it was pretty busy in the store when we arrived and so had to wait awhile to be served. However, once we were speaking with Alexandra, she was able to show & explain about the auto gas lift bed bases that we were after. We found the information she gave us accurate & just what we needed.
Purchase and delivery
Great in-store service from the Marion store. Great delivery and on time as scheduled and professional service putting the bed together. Great bed!!
Bought a bed head board. Great price, delivered and drivers took upstairs for us. Really helpful and friendly staff. Excellent
Everyone has been very friendly and helpful.
The guys who assembled the bed did a great job. They were punctual and good at it. Happy people and pleasant to talk to. The staff in the shop talked us through the choice of mattress to go with the bed we wanted. Great place to go to.
Mattress is a like a dream!
New orthopaedic mattress purchased for my daughter so she is comfortable after her upcoming spinal fusion and she loves it! Delivery was also perfect. 5 starts!
Nice bed excellent delivery service
The design yourself type bed is good quality and looks great. Good functionality having a small blanket box at the end which doesn’t take up a lot of room but is really good for sitting on to put on shoes etc.
The delivery drivers who installed it were really helpful and friendly and put the heavy portion of the old bed parts on the trailer for me which was really appreciated.
However it was being manufactured during COVID and the factory had to go into lock down so at one stage there was no delivery date available nor any update on whether it...
Jordie was most helpful and knowledgeable so I did not need to navigate the store.
After I explained in general terms what I wanted, she was able to quickly show me all beds which met my criteria.
When the bed was delivered, the delivery team was extremely good and helpful.
Will happily recommend Snooze Marion as the place to go for a bed.
Simply The Best
Staff understood exactly what I was looking for, showed me a range of options and I made the perfect choice
I have bought a bedroom suite from Snooze Marion! All products that Jordie helped me select are great quality
Bought by telephone. Range suggested by store manager available. Quality of staff and products great, high quality. No assembly needed
Excellent product and service
Excellent service from start with Yogi in store, to finish with delivery being on time, quick and efficient assembly, and friendly. Many Thanks
Compliment to amazing staff
Jordi was amazing from the moment we walked in. She was kind, understanding and extremely helpful. She was patient asking both my partner and I questions to help us both get an amazing mattress. She was understanding with prices and went above and beyond. Thankyou Jordi for being a great help today
Best nights sleep in years.
My new bed and mattress arrived yesterday and I couldn’t be happier with it. From the moment I walked into the store to the delivery, I’ve been impressed with the professionalism from every team member. Great work Meagan.
Brilliant service and very knowledgeable helpful staff ( Thomas). The Grosvenor mattress - Madison is so comfortable!
Thomas, the salesperson, knew exactly what to suggest to suit my condition. Snooze’s technology to custom your body type and pressure to a mattress is impressive.
I am so happy with the recommendation and my first night's sleep has been amazing!
Brilliant service throughout
Jordie served me and was so helpful and patient. I had to delay delivery a number of times due to construction delays and not one time was I made feel bad. Super friendly, professional and my mattress is sublime!
Excellent delivery service
Not tried my purchase yet but the guys who delivered were really careful and pleasant to deal with. They even made two trips from car park to lift to ensure all safely delivered. And they came at the expected time. Thanks, guys!
Excellent bed. Great customer service. Quick delivery
Great selections of bed. Quick transaction and prompt delivery and assembly of bed was provided. Great customer service. I would highly recommend shopping here. Purchased the last bed on the floor stock and they touched it up for me.
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