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Snooze SA, Marion
4.8 from 113 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (84)
  • Return Claim MadeYes (2) · No (83)
  • Warranty Claim MadeYes (0) · No (85)
  • Product Appearance As advertised (37) · Not as advertised (19)
  • Customer Service
    4.8 (88)
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Jacqui

JacquiSouthern and Hills, SA

Great Customer Service

published

Customer service was amazing, especially by Yogi (Yogesh). I’m sure both mattresses purchased will be great but have the confidence of warranty for piece of mind. Store was happy for payment instalments which made decision on premium mattress much easier. Thank you.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion SA
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1 comment
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Judith H

Judith H Metropolitan Adelaide, SA

Fantastic product and service

published

Looked on line to select what I wanted then went to Marion store. They showed me the mattress, tried it and just felt like lying there so good.. The mattress was exactly as on website description as was looking for a firm mattress. The staff were friendly and helpful. Delivery was on time with a SMS sent the day before to let you know when they would be coming.
Recommend Snooze and their mattresses to anyone.

Product Quality
Customer Service
Incentivised ReviewNo
Product AppearanceAs advertised
Store LocationMarion SA
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1 comment
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Fantastic service

published

I purchased two beds. We found both beds difficult to assemble. It actually took the whole day! I was however impressed by the friendly staff. The delivery men were fantastic bringing in the furniture exactly where we wanted it despite stairs and a steep driveway. And Still maintaining a smile. Also an amazing woman from the store came straight to the house when we were having difficulty with the gas lift. In short, fantastic service.

Incentivised ReviewNo
1 comment
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New Queen bed head and base.

published

Salesperson was very helpful and gave me lots of options. Delivery on time and bed was easy to assemble. Looks great.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion SA
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1 comment
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Jennyt

JennytMetropolitan Adelaide, SA

  • 2 reviews

Great automatic lifting beds

published

I must admit, it was pretty busy in the store when we arrived and so had to wait awhile to be served. However, once we were speaking with Alexandra, she was able to show & explain about the auto gas lift bed bases that we were after. We found the information she gave us accurate & just what we needed.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMarion
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1 comment
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Purchase and delivery

published

Great in-store service from the Marion store. Great delivery and on time as scheduled and professional service putting the bed together. Great bed!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion
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1 comment
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Robert

RobertMetropolitan Adelaide, SA

  • 2 reviews

Great products

published

Bought a bed head board. Great price, delivered and drivers took upstairs for us. Really helpful and friendly staff. Excellent

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
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1 comment
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Lawrie

LawrieMetropolitan Adelaide, SA

Everyone has been very friendly and helpful.

published

The guys who assembled the bed did a great job. They were punctual and good at it. Happy people and pleasant to talk to. The staff in the shop talked us through the choice of mattress to go with the bed we wanted. Great place to go to.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion
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1 comment
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jo045

jo045South Australia

  • 3 reviews

Mattress is a like a dream!

published

New orthopaedic mattress purchased for my daughter so she is comfortable after her upcoming spinal fusion and she loves it! Delivery was also perfect. 5 starts!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
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1 comment
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Nice bed excellent delivery service

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationMarion SA
See all answers
1 comment
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Silvija F.

Silvija F.Metropolitan Adelaide, SA

Excellent Service

published

Jordie was most helpful and knowledgeable so I did not need to navigate the store.
After I explained in general terms what I wanted, she was able to quickly show me all beds which met my criteria.
When the bed was delivered, the delivery team was extremely good and helpful.
Will happily recommend Snooze Marion as the place to go for a bed.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion SA
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1 comment
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Lesley

LesleyMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Simply The Best

published

Staff understood exactly what I was looking for, showed me a range of options and I made the perfect choice

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationSnooze Marion
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1 comment
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Graeme

GraemeMetropolitan Adelaide, SA

  • 2 reviews

I have bought a bedroom suite from Snooze Marion! All products that Jordie helped me select are great quality

published

Bought by telephone. Range suggested by store manager available. Quality of staff and products great, high quality. No assembly needed

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion, S.A.
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1 comment
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Lynne C.

Lynne C.

  • 2 reviews

Excellent product and service

published

Excellent service from start with Yogi in store, to finish with delivery being on time, quick and efficient assembly, and friendly. Many Thanks

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
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1 comment
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Emma D.

Emma D.Metropolitan Adelaide, SA

Compliment to amazing staff

published

Jordi was amazing from the moment we walked in. She was kind, understanding and extremely helpful. She was patient asking both my partner and I questions to help us both get an amazing mattress. She was understanding with prices and went above and beyond. Thankyou Jordi for being a great help today

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMarion
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1 comment
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Stephen Bishop

Stephen BishopMetropolitan Adelaide, SA

Best nights sleep in years.

published

My new bed and mattress arrived yesterday and I couldn’t be happier with it. From the moment I walked into the store to the delivery, I’ve been impressed with the professionalism from every team member. Great work Meagan.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion
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1 comment
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Jodie

JodieMetropolitan Adelaide, SA

  • 2 reviews

Brilliant service and very knowledgeable helpful staff ( Thomas). The Grosvenor mattress - Madison is so comfortable!

published

Thomas, the salesperson, knew exactly what to suggest to suit my condition. Snooze’s technology to custom your body type and pressure to a mattress is impressive.
I am so happy with the recommendation and my first night's sleep has been amazing!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion, South Australia
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1 comment
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Karen S.

Karen S.Metropolitan Adelaide, SA

Brilliant service throughout

published

Jordie served me and was so helpful and patient. I had to delay delivery a number of times due to construction delays and not one time was I made feel bad. Super friendly, professional and my mattress is sublime!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion, SA
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1 comment
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Satisfied customer

Satisfied customerMetropolitan Adelaide, SA

Excellent delivery service

published

Not tried my purchase yet but the guys who delivered were really careful and pleasant to deal with. They even made two trips from car park to lift to ensure all safely delivered. And they came at the expected time. Thanks, guys!

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion SA
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1 comment
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Jack

JackMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Excellent bed. Great customer service. Quick delivery

published

Great selections of bed. Quick transaction and prompt delivery and assembly of bed was provided. Great customer service. I would highly recommend shopping here. Purchased the last bed on the floor stock and they touched it up for me.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMarion SA
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1 comment
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Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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