If you Snooze you win
After comparing many shops physically and online, found the level of service, knowledge, range and competitive pricing to be well above anywhere else (big call out to Jordie -exceptionally fabulous). Sales & delivery were seamless and they were an absolute pleasure to deal with. Shop around if you want but you could save yourself a lot of time by just going straight to the best. As an aside, bed is extremely comfortable thank you
Very helpful from my searching on-line, the follow up phone call, being cared for by Jodie the floor manager, not settling in our first focus and although paying more were given excellent discount and for ordering on Dec 31st! Jodie is a good saleswoman as well as manager. The bed arrived and the old mattress taken by two agreeable men who assembled the bed etc. It is SO COMFY
Amazing service as soon as I walked in the door . Perfect communication with delivery . Delivery on time , old mattresses gone , great delivery staff too . Mattresses look good - havnt used them yet !!
Magen was extremely knowledgeable and a total pleasure to talk to. She has in fact; secured all of our future bed business with Snooze! The delivery guys were punctual, efficient, helpful and friendly! What a pleasure doing business with Snooze!
A very big thank you to Snooze Marion for the excellent and very professional service we received from entering Snooze Marion right through to the delivery of the bed. Keep up the brilliant work. Thank you all once again.
Easy, fast process
Alex was great to deal with. Answered all our questions & made what we thought would be a long hard process - easy & fast. Delivery guys were also great & delivered when they said they would. Thank you.
The reviewer stated that an incentive was offered for this review
Jordie from Marion was amazing! She let me in with 2 minutes till closing, did not rush me and was extremely helpful even though she had been there from the time they opened. My order was delivered the very next day by their friendly delivery team. I would highly recommend Snooze Marion!
Don't waste your time here if you expect service
Extremely poor service and don't expect any service after the sale. .
Ordered numerous items from the marion store and was given a delivery time frame of 4 week's by the sales assistant .
This was no where near accurate and took nearly 10 weeks for it to arrive.
Store manager didn't even want to deal with the issue and palmed the problem off to one of the workers .
Spoke with snooze customer care who were slightly more helpful. They emailed the owner who was away untill october and asked them to contact myself . Now we're in November and I'...
Just purchased two beds and mattresses from the Marion store. The lady I dealt with Alex was amazing no matter what I threw at her nothing was a problem she was helpful informative and caring of my needs. I had a bit to do with the other ladies also
And all of them conducted themselves professionally and were bright cheery and helpful every time I walked into the store.
I started looking at another store in noarlunga Im glad I shifted although nice the service was much more superior at marion
Amazing bed. I love it!
I ordered a bed at the Marion Snooze store. The staff were very helpful and went above and beyond to get the product I wanted. I highly recommend them! Thankyou.
Jordie helped us with our bed purchase, most helpful. Follow up call to Marion excellent helpful staff. Today nice guys delivered, on time no hassle.
All in all a pleasant experience!
Would recommend Snooze Marion.
Great customer service at Marion SouthAustralia
Yogi was very helpful in helping me find the right bed at a good price. Even when I wanted to change my order it was no problem. Delivery was fast and efficient. Great service.
I had a fantastic customer service experience in the Marion Road store. The staff were helpful and friendly, and helped me find exactly what I needed. I chose the delivery and set up option and the happy delivery men quickly assembled my new bed. Overall, I am very happy with my Snooze interaction and my bed.
Quality mattresses and great service.
Thanks to Yogi for helping us choose the right bed for us and our daughter. He also gave us free delivery, and we received a decent discount from the original price. Special mention also to the friendly guus who delivered and assembled both beds. Very impressed. Highly recommend the service from Snooze Marion SA.
Looking forward to a wonderful sleep tonight!
Looking for a new mattress, Jaye had excellent knowledge of the mattresses they had in-store. She was very helpful in guiding me to make the correct selection for me.
Threw in free delivery and mattress protector.
Great experience, delivery smooth.
Cheers Snooze. Marion.
- Verified customer
Had great service by Georgia from the moment i walked in to the store. Happy to help and give me options. The delivery was earlier than quoted and the delivery guy made sure the bed was left in a safe and secure place.
Reasonably well with products. Appropriated the follow up service for delivery by both staff members.
I didn't realise how painful it is to make my son's bed as l keep kicking the board. Previous bed was higher. Assembly was a pain and instructions weren't as clear as expected.
I recently needed to buy a new mattress and went to Snooze at Marion. I received wonderful service from Jordie. I really appreciated her product knowledge & explanations. The sleep profile was very helpful and informative. Jordie also found a fabulous pillow for me, and on top of all this Snooze were having a sale and I got Triple Velocity points! Very happy with my new mattress & pillow. Many thanks, Jordie.
Thank you too to the guys who delivered my new mattress and relieved me of my old one.
Excellent sales and delivery service
We received excellent customer service and advice from Yogi at the Marion store when buying a new bed recently. And the delivery and installation service from Alex was equally good.
Great service in store, but post sale service is severely lacking.
We got fantastic service in store, and love our purchase, but was told delivery would be in 4-6 weeks, and when I called to follow up after 6 weeks, was told it would be up to 8, no apology that I’d been given the incorrect information at all.
I received a text around week 7 to call to arrange delivery - I called and was told they do not deliver to my area, despite having already checked this before I purchased. If they didn’t deliver, I would have gone to another store. She then put me on hold for 5 mins, before making a big deal over the fac...
The reviewer stated that an incentive was offered for this review
- ‹ Prev
- Next ›
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.