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Snooze SA, Noarlunga
4.5 from 8 reviews

Reviews

(7)
(0)
(0)
(0)
(1)
  • Product Quality
    4.0 (4)
  • Return Claim MadeYes (0) · No (4)
  • Warranty Claim MadeYes (0) · No (4)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.0 (4)


Excellent customer service. The staff went above and beyond to make sure we were well educated on the products available

published

Excellent customer service. The staff went above and beyond to make sure we were well educated on the products available. Staff were knowledgeable and could answer all our questions which lead us to buy a frame and mattress that suited us and our budget!
Thanks Liane and Wayne

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNoarlunga
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1 comment
Snooze
SnoozeSnooze

Not happy

Not happyMetropolitan Adelaide, SA

  • 3 reviews

Omg worst customer service in 20 years !!!

published

No wonder this shop is closing down !!! We went on a Saturday afternoon afternoon to look for a single mattress for my little girl , we were greeted by two ladies who didn’t even get up , one grumpy lady called [name removed] finally got up after we enquired about single mattress !!! She said we only have 2 left in a stern voice , i then had to ask to be shown them !!! After her 2 second sales pitch she reluctantly said it was 40 % off !!! So I asked how much would that make the mattress and she said angrily “I don’t know “ !!! Wow what a way to be treated !!!! We won’t be coming back to snooze any time soon !!!! And it’s really no wonder they had to close the store down !!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Snooze
SnoozeSnooze
Julie Mangnoson

Julie MangnosonMetropolitan Adelaide, SA

It is fantastic to get a Great nights sleep!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNoarlunga South Australia
See all answers
1 comment
Snooze
SnoozeSnooze
James C

James CMetropolitan Adelaide, SA

Exceeding Customer Service!

published

After visiting other bedding stores we received superior customer service from "Laine" that stood out from the pack. She made us feel comfortable to make our 1st shopping experience hassle free. My daughter loves her bed! We will be back!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNoarlunga
See all answers
1 comment
Snooze
SnoozeSnooze

Exceptional servicr

published

Very satisfied with range offered and service provided. We came out with exactly what we wanted. Liane was amazing and her customer service exceptional

Shop LocationSA, Noarlunga
1 comment
Snooze
SnoozeSnooze

Hi Kate, thank you for taking the time to leave a review here. We're thrilled to hear that you had a pleasant experience in-store and are happy with your purchase. We'll be passing your feedback on to the team in Noarlunga.


Dylan

DylanAdelaide

  • Verified customer

Brilliant price, brilliant service got exactly what I wanted fast and easy

published

Very satisfied with the product range, excellent staff and service. They pulled mattresses from out the back so I could try. Didn't try and give normal sales pressure to buy more expensive items. Very happy with service and will recommend to people.

Shop LocationSA, Noarlunga
1 comment
Snooze
SnoozeSnooze

Hi Dylan, thank you for sharing the details of your visit to Snooze Noarlunga. We're so happy to hear that you had a wonderful experience and will be sure to pass on your feedback to the store. Regards, Snooze.


Leanne

Leanne

  • 2 reviews
  • 1 like

Customer service

published

Fantastic customer service, Noarlunga store. Knowledgeable, patient, not pushy. Happy to return to this store. Product was for my elderly mother who commented that she felt like staff really listened to what she wanted

Shop LocationSA, Noarlunga
1 comment
Snooze
SnoozeSnooze

Hi Leanne, thank you for sharing the details of your visit to Snooze Noarlunga. We're so happy to hear that both you and your mum had a wonderful experience in store. We'll be sure to pass on your feedback to the team. Regards, Snooze.


Ewok

EwokMorphett Vale

Great Service

published

I had been looking for the right mattress for a while. Went in to my local Snooze great service and the helped me find the right fit.

Shop LocationSA, Noarlunga
1 comment
Snooze
SnoozeSnooze

Hi Ewok, thank you for taking the time to leave a review. We're pleased to hear you found the right mattress you were looking for. We will pass your feedback along to the team. Regards, Snooze.


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